52 New Jersey Cadillac Service Centers

My experience on the day of service was a Friendly and - KEVIN02

My experience on the day of service was a Friendly and pleasant experience. Dan was very approachable and kept us informed.

Everything was good from start to finish. - yusufzai.nyc

Everything was good from start to finish. Professional and courteous staff. Quick service, took a little over an hour for an oil change, tire rotation and car wash. Only issue, my tires were over inflated by 10 PSI.

The dealer is being very nice to me in the many years - William

The dealer is being very nice to me in the many years I’ve been with them

Services provided are always well done! - Alitamariep

I am always very pleased with the service the mechanics provide at Coleman especially 10/15/2019 and 1/15/2020. No one wants to spend the dollars, I get it. However when the mechanics advise a service is needed, I get it done and the car continues to ride like new. Thanks to all who have a hand in this process. Very much appreciated!

Holman always provides excellent service when I come in. - TripO

Holman always provides excellent service when I come in. The team is friendly and helpful. I’ll be back when it’s time for service!

Megan is wonderful. - richinc12

Megan is wonderful. Positive attitude and a problem solver. The young man working the service line was great and also a problem solver.

Professional courteous friendly , understood my problem - Troublemanronchippo

Professional courteous friendly , understood my problem then fixed it within in a few days , had to order part .

Great professionalism with getting the job done in a - cesmith12345

Great professionalism with getting the job done in a short amount of time. Thank you.

Friendly staff and quick service they did a great job - Dacas259

Friendly staff and quick service they did a great job taking car of my Silverado

Just purchased a used car from another dealer. - Cindy. C.

Just purchased a used car from another dealer. Chris had them check out the entire vehicle. He advised me of all the new parts that had been recently replaced, tested all systems, checked all fluids and tires. Said car was in great condition and recommended a new battery because it was the original and 7 years old. I did the battery replacement and he got me a great price on the best battery. Chris was amazing and I will be back when I need service.

An absolutely awful experience. After being quoted what... - j878

An absolutely awful experience. After being quoted what the repairs would cost and the amount of time it would take to complete them, they went 3 weeks and $1,000 over what was quoted. After I picked the car up it still wasn't fixed. They tried to force the wrong wiring in the repaired rear door causing the window not to work and the car unable to lock. The wheels were left not properly aligned causing the car to shake at speeds over 50mph. I ended up spending over another $1,000 at a place that actually knows what they are doing. While the car was there over 10 calls were left unreturned. You're better off taking your car literally any where else.

I was very pleased with my salesperson let me know... - horetagraham1967

I was very pleased with my salesperson let me know everything I need to know about the car and very nice person

The Cadillac service is so far one of the best I have - Dcabrera.nyc

The Cadillac service is so far one of the best I have ever been to. I worked with Brianna and she not only went above and beyond to ensure what my warranty covered and that I all that my car needs were met but secured a loaner car for me since my car had to spend a day there. The work they did was amazing. Brianna and the others there truly care about their customers and their pricing for service is reasonable. Wether you purchased your car there or not - I highly recommend you check out Cadillac of Mahwah.

EXCELLENT SERVICE DEPARTMENT - pete972

They take great care of me and don't gouge the sh out of me or damage my ATS like Holman did. I would recommend you take the 15-20 minute ride from Burlington County. Trust me, its worth it.

Great people, horrible experience though. After... - JustAnotherBadExperience

Great people, horrible experience though. After negotiating and having a great time talking with the staff, everything went downhill.. the numbers we were promised were no where close to what our contract said. The poor finance guy was the last to meet us at 8pm after everyone else was done for the day but they had taken forever to complete our paperwork (we had sent in all our paperwork since 8am, prior to getting there). We finally get the agreement and the poor guy can’t explain anything because the sales ppl gave us all the wrong information and he was stuck giving us the bad news that the numbers promised were all BS because no one calculated anything correctly. At this point we had waited forever, and decided to take the car and take the higher monthly bill, as we were so done with our horrible experience. But it gets better.. After 4 and a half months, I am finally getting my registration and plates. How does no one have the answer as to why it hadn’t been processed? How come I had to call millions of times and keep getting the run around.

BROUGHT MY CTS V IN FOR SERVICE AND WAS VERY IMPRESSED - MARIO V

BROUGHT MY CTS V IN FOR SERVICE AND WAS VERY IMPRESSED WITH THE KNOWLEDGE OF THE SERVICE ADVISORS.

Awesome experience! - Jonathan Spare

Professional and courteous! Steve Timanaro, our service advisory, goes the extra mile to ensure we are satisfied. This dealership has the best customer service that we've ever experienced by far.