72 New Jersey GMC Service Centers

Awesome service- The service was fast and friendly. - FREDPFREMAN

Awesome service- The service was fast and friendly. I have been going there for many years.

Dwight was very cordial and helpful from the moment our - Brittanyruane6

Dwight was very cordial and helpful from the moment our service visit began. He explained the process thoroughly and all went according to plan. Very happy with the visit.

As mentioned in the previous review I don’t care for the - bergin5

As mentioned in the previous review I don’t care for the new texting system, I feel as though face to face communication is the best option. This way you avoid mixups. You could have the same system but have the service person come into the waiting room with an iPad if you need proof from the customer that they requested or denied the recommended items.

Pellegrino’s service staff are excellent. - PRDEJONG

Pellegrino’s service staff are excellent. They’re friendly, professional and competent in what they do.

Outstanding as usual, great diagnosis and repair. - petecat2001

Outstanding as usual, great diagnosis and repair. Bill is service is one of the main reasons I've been going here for 10 years or so!

Both the sales and service team are top notch I've been - Red truck Guy

Both the sales and service team are top notch I've been dealing with Cynthia for over a decade both her professional service and the excellent service department keep me coming back

Burke motor group installed a remote start in my 2023 - Me

Burke motor group installed a remote start in my 2023 Colorado after being told why other dealers told me Chevrolet couldn’t do it for this model due to a locking tailgate. Thanks for the service department for completing this

Always a great experience. - krich615

Always a great experience. Easy to get an appointment and in and out within an hour or so.

Called the service director in reference to work that was - Santamatt

Called the service director in reference to work that was supposed to be done on my vehicle. He said he would call me back with in the hour and this is what the service writer told me yesterday. I believe it is a shame that some service technician is being payed for something there not doing. Theft of service hoping Coleman was going to make things right

Mostly everyone I've been in contact with is very - tatdow30

Mostly everyone I've been in contact with is very pleasant, & helpful, to the best of their knowledge.

Prompt and professional service! - Rick1776

I highly recommend this dealer service and repairs services. They are courteous, knowledgeable and efficient! Worth the cost if you want to keep your GM vehicle in tip top shape!

Happy Customer! - chevyowner7

My back windshield was vandalized and the service department was able to take care of the repair quickly and efficiently. They did a great job and everyone was very nice and professional. I would definitely recommend them and would use them again.

Everyone was great,very helpful and was Satisfied with - missystoy2

Everyone was great,very helpful and was Satisfied with the timing as when I called to get a oil change. I got in the same week.that was Great.Considering I needed the oil change.I was at 9% everyone.There was very helpful like I said and I was grateful for everything that they done for me.I recommend porno p o f g m c to all my friends and family

Friendly staff and quick service they did a great job - Dacas259

Friendly staff and quick service they did a great job taking car of my Silverado

Always a pleasant experience. - 2021mendmar

Always a pleasant experience. Service staff excellent. Provide updates on status. Dealership great to work with. Matt was my representative in 2021. Such a great man. Allyson in service, wonderful to work with.

Employees were very pleasant and helpful. - boddycarol

Employees were very pleasant and helpful. Dealership was clean and accommodating, service was excellent and timely.

My experience at Ciocca was a very good experience as - paula.cifelli

My experience at Ciocca was a very good experience as always. They are fast and thorough. They answer all my questions and let me know if anything is wrong. I will be going back

An absolutely awful experience. After being quoted what... - j878

An absolutely awful experience. After being quoted what the repairs would cost and the amount of time it would take to complete them, they went 3 weeks and $1,000 over what was quoted. After I picked the car up it still wasn't fixed. They tried to force the wrong wiring in the repaired rear door causing the window not to work and the car unable to lock. The wheels were left not properly aligned causing the car to shake at speeds over 50mph. I ended up spending over another $1,000 at a place that actually knows what they are doing. While the car was there over 10 calls were left unreturned. You're better off taking your car literally any where else.

I was very pleased with my salesperson let me know... - horetagraham1967

I was very pleased with my salesperson let me know everything I need to know about the car and very nice person

I took my 2015 Encore in to be serviced.The nicest... - geedrake61

I took my 2015 Encore in to be serviced.The nicest Service Advisor Tito Henriquez took care of me. He was so knowledgeable and very professional. He went beyond to be helpful. The Best Service Advisor I ever dealt with! What a great experience it was because of him. Thank you Tito Georgette Collins!

Great people, horrible experience though. After... - JustAnotherBadExperience

Great people, horrible experience though. After negotiating and having a great time talking with the staff, everything went downhill.. the numbers we were promised were no where close to what our contract said. The poor finance guy was the last to meet us at 8pm after everyone else was done for the day but they had taken forever to complete our paperwork (we had sent in all our paperwork since 8am, prior to getting there). We finally get the agreement and the poor guy can’t explain anything because the sales ppl gave us all the wrong information and he was stuck giving us the bad news that the numbers promised were all BS because no one calculated anything correctly. At this point we had waited forever, and decided to take the car and take the higher monthly bill, as we were so done with our horrible experience. But it gets better.. After 4 and a half months, I am finally getting my registration and plates. How does no one have the answer as to why it hadn’t been processed? How come I had to call millions of times and keep getting the run around.