44 New Jersey Jaguar Service Centers

Dana was our service advisor for my wife's 2022 Range - ejvallejo

Dana was our service advisor for my wife's 2022 Range Rover Velar P250. She was courteous and took the time to solve our issue with the vehicle. They also washed the vehicle for us after service as completed. I highly recommend Dana as a service advisor when visiting Jaguar Land Rover Princeton.

I had the pleasure of speaking with Mike Loffredo in - Pjpalmieri7

I had the pleasure of speaking with Mike Loffredo in Service. He is one of the most professional and courteous people I have every spoken with. Took his time and was very thorough. I would highly recommend Ray Catena Jaguar of Monmouth, simply after speaking with Mike.

My service person ets thingMike is always very helpful - gaildoroff

My service person ets thingMike is always very helpful and attentive. He understands we want to leave quickly and gets things done . The dealership is very professional.

Great service completed all work in a timely manner. - ciallellaralph

Great service completed all work in a timely manner. Only issue is cost for service last time it cost me $500 todays price was $1,000

Shannon is my 'go to' person in RC and she never fails to - philperry

Shannon is my 'go to' person in RC and she never fails to provide excellent service and support. Always courteous and polite, she consistently 'goes the extra mile'. and is a key reason for me returning year after year for my regular servicing.

An absolutely awful experience. After being quoted what... - j878

An absolutely awful experience. After being quoted what the repairs would cost and the amount of time it would take to complete them, they went 3 weeks and $1,000 over what was quoted. After I picked the car up it still wasn't fixed. They tried to force the wrong wiring in the repaired rear door causing the window not to work and the car unable to lock. The wheels were left not properly aligned causing the car to shake at speeds over 50mph. I ended up spending over another $1,000 at a place that actually knows what they are doing. While the car was there over 10 calls were left unreturned. You're better off taking your car literally any where else.

I was very pleased with my salesperson let me know... - horetagraham1967

I was very pleased with my salesperson let me know everything I need to know about the car and very nice person

Great people, horrible experience though. After... - JustAnotherBadExperience

Great people, horrible experience though. After negotiating and having a great time talking with the staff, everything went downhill.. the numbers we were promised were no where close to what our contract said. The poor finance guy was the last to meet us at 8pm after everyone else was done for the day but they had taken forever to complete our paperwork (we had sent in all our paperwork since 8am, prior to getting there). We finally get the agreement and the poor guy can’t explain anything because the sales ppl gave us all the wrong information and he was stuck giving us the bad news that the numbers promised were all BS because no one calculated anything correctly. At this point we had waited forever, and decided to take the car and take the higher monthly bill, as we were so done with our horrible experience. But it gets better.. After 4 and a half months, I am finally getting my registration and plates. How does no one have the answer as to why it hadn’t been processed? How come I had to call millions of times and keep getting the run around.

I took my Jag in for service covered under my extended... - Jas5124

I took my Jag in for service covered under my extended warranty. Lorraine my tech was pleasant and professional from beginning to end. I received a comfortable loaner vehicle then received my Serviced Car back the next day. Easy peasy. Will come back for future service and possibly a new car.

Excellent service department.Excellent technician and... - Fuzzy

Excellent service department. Excellent technician and service advisor. Excellent work Helped me with certified pre owned warranty service