62 New Jersey Volkswagen Service Centers

The service here is great , Greg always gives me a fair - JKNOWLES1961

The service here is great , Greg always gives me a fair price and makes sure my car is running at its best .

Very efficient. - Hannah dubbeld

Very efficient. My A.C. had been running warm, after they dyed the system they held my car as long as they could to check for any leaks while still getting my car back before the end of the night. Thank you for being thorough, my A.C. Is running cool again.

I want to thank Nico DeAngelo for exceptional service. - Mamabearamos

I want to thank Nico DeAngelo for exceptional service. We purchased our vehicle from him abs he was terrific to work with and now he picked up my Atlas Cross Sport for 40,000 Mile service and delivered it back to me. Thanks to Travis in the service department for doing a fantastic job on the service itself. Thanks to both of you. Well done

Tam, my service advisor, is great to work with. - n1128q

Tam, my service advisor, is great to work with. He made sure that my Q5 was serviced properly and quickly, and that I had a loaner when I needed one. I highly recommend Tam and the Princeton Audi service department to anyone who needs to have their Audi serviced.

I worked with Sara Schlosser, from the Service Department - Lucas

I worked with Sara Schlosser, from the Service Department of Joe Heidt VW regarding my VW Passat and a car accident that I was involved in. She was a huge help from the start in corresponding, and advocating, between the insurance company, and a local auto body shop to get my car repaired correctly, and in a timely manner. Sara worked above and beyond her job title, and was very responsive throughout the entire repair process. Thank you, Sara.

We had a very nice experience buying our car with Mike... - joelle

We had a very nice experience buying our car with Mike today! Friendly, professional and giving customers the time they need to make their decision. We are very happy to have purchased our car here!

Trust them - CarolN

I have a very old Jetta, and it runs great, because of the great service at Reydel. I have kept the car up with all of oil changes, etc. and if it wasn't for the service department I am positive it wouldn't be running as great as it does. I would not even think about going anywhere else. The service area is always clean and neat. I needed a loaner car, and there was no problems arraigning for one. highly recommend them. It is great to get a car, but it is even more important to keep it running smoothly.

Excellent customer service. I worked with Zabih and he... - Sam

Excellent customer service. I worked with Zabih and he couldn’t have been more helpful. I will be returning to this dealership in the future.

Very happy customer 👍 - SLAMNDUBZNJ

I have purchased 2 Vw’s from Union Vw and had several visits to the Sales & Service dept and each time I visited they have always treated and attended to my needs with out hesitation and have always exceeded my expectations . Their Sales , Service & loaner car dept as well as their service writers and techs have always treated my Vw’s with respect and cleanliness as if they were their own and that alone will always keep me coming back as a valued and appreciated customer . I highly recommend The Union VW experience to any and everyone who has a VW or Looking to purchase a New VW 😊👍 5-Star Experience from Sales -Patrick Genova to Service -Dennis Sedaille As well as the rest of the Union VW Team ??????????

Danny, proactively and of his own initiative, cautioned - p2cit

Danny, proactively and of his own initiative, cautioned me that my maintenace could take a few hours to complete and helped me decide to leave my vehicle and get shuttle service to and from Douglas. That was a tremendous help with me using my time more effectively.

Great customer service by Sales Rep Jalile Best and Sales - Jercann

Great customer service by Sales Rep Jalile Best and Sales Manager Eric Christensen at Ciocca Volkswagen. This review is especially for those buying/leasing an ID.4 EV, and live in a NJ area that is serviced by PSEG. PSEG has a program to rebate up to $1500 for purchase and installation of an EV Charger. Ciocca was running a promotion through VW, lease a ID.4 and get a free charger (I do not know if that program is still available). PSEG's policy requires a receipt for the charger. The charger was free and no receipt given. I could not get the rebate without a receipt. Even though we leased this car back in August 2023, we received excellent service from Jalile.Best He did not forget us. He informed his General Manger and we promptly received the needed letter. The point is, this dealership truly deserves your business. The Ciocca Dealerships are a family owned business that consistently takes care of their customers beyond the delivery date of the car. We also leased a Subaru from their Flemington Store and received similar excellent service. Thank You Jalile and Eric.

The service department and the staff been great I - Domingo Igesias

The service department and the staff been great I recommend bringing your car for service ask for Andrea or Maria they are the best

Mike and Tom are a pleasure to work with. - Jeff

Mike and Tom are a pleasure to work with. I have had my vehicle serviced here for several years now and everyone that I deal with in the service department makes sure that I am satisfied with the work completed. I recommend having your vehicle serviced here.

Service. - mgagsi

Service. Complete on time. Car washed! Ladies at desk very helpful! Thanks see you in a year

Easy to work with, no hassles in and out in minimal time. - Ndavilar

Easy to work with, no hassles in and out in minimal time. Friendly dependable sales people. Was a pleasure doing business there.

An absolutely awful experience. After being quoted what... - j878

An absolutely awful experience. After being quoted what the repairs would cost and the amount of time it would take to complete them, they went 3 weeks and $1,000 over what was quoted. After I picked the car up it still wasn't fixed. They tried to force the wrong wiring in the repaired rear door causing the window not to work and the car unable to lock. The wheels were left not properly aligned causing the car to shake at speeds over 50mph. I ended up spending over another $1,000 at a place that actually knows what they are doing. While the car was there over 10 calls were left unreturned. You're better off taking your car literally any where else.

I was very pleased with my salesperson let me know... - horetagraham1967

I was very pleased with my salesperson let me know everything I need to know about the car and very nice person

Got my new Volkswagen Tiguan in Burlington VW I have a... - Elena

Got my new Volkswagen Tiguan in Burlington VW I have a great experience with Steven Taylor he knew exactly what I want I left with my new car can’t be more happier. Thanks Steven

Great people, horrible experience though. After... - JustAnotherBadExperience

Great people, horrible experience though. After negotiating and having a great time talking with the staff, everything went downhill.. the numbers we were promised were no where close to what our contract said. The poor finance guy was the last to meet us at 8pm after everyone else was done for the day but they had taken forever to complete our paperwork (we had sent in all our paperwork since 8am, prior to getting there). We finally get the agreement and the poor guy can’t explain anything because the sales ppl gave us all the wrong information and he was stuck giving us the bad news that the numbers promised were all BS because no one calculated anything correctly. At this point we had waited forever, and decided to take the car and take the higher monthly bill, as we were so done with our horrible experience. But it gets better.. After 4 and a half months, I am finally getting my registration and plates. How does no one have the answer as to why it hadn’t been processed? How come I had to call millions of times and keep getting the run around.

Responsive Service Department - 2013958gts

Pleasantly surprised to receive follow-up call from Cherry Hill Porsche “Customer Experience Manager“, relative to recent service. That personal touch - and delivery of a loaner- meant a lot. Bravo!