2019 Hyundai Elantra - nicole3
I recently purchased a 2019 Hyundai Elantra. Noah Barahona was very helpful and knowledgeable. He answered all my questions and made me feel very comfortable leaving the lot with a great car. Overall this was an amazing experience and they took very good care of me.
Excellent dealership! - RW
Great sales experience! Salesperson went a over and beyond to bring the car in that I wanted - had to go out of state to bring car in. Service is very good. They are very professional and very knowledgeable. I highly recommend this dealer!!
TOTALLY UNBELIEVABLE! - fran
Will at Lee Hyundai was a delight to work with, very friendly and knowledgeable! He got me the BEST deal ever! I'd purchased an Elantra last July and owed around $11,400 on it. When I tell you, Will worked some magic, He did! I was VERY doubtful that he could get a deal for me but He went to bat for me. I wasn't easy to deal with, I must admit. Every time I said "no" he would go back in and try again. I truly admire his determination to get his customer the best deal and payment that you can be comfortable with. I wanted a larger vehicle and thanks to Will and the Lee Hyundai staff, you made it all possible! I'm loving my new Sonata! I will definitely refer my friends to you. Thanks.
Excellent experience! Theses guys are fantastic. - chickadee2009
Had a excellent experience at Hyundai of Asheville. Very helpful and kind. Everything worked out perfect. If you are in the market for a new car please go see theses guys. You will not be disappointed at all!!!!
Top Reviewed Service Specialists At This Dealership
Service Dept - bgoss
I had traveled from Salisbury Md. to Wingate to visit family few weeks ago when my tire warning light came on, on my Hyundai Santa Fe. I knew of your location, upon pulling up to your service department and talking to a girl at her desk (Martina MooYoung, she was great) it was an awesome experience from that point on, even though I had to replace my tire, they also did a recall and changed my oil. What a great dealership. Thank you for taking care of me.
Selfie picture not professional - TJ
Service center and most employees are very professional. However, I feel it inappropriate to use flirtatious gestures to make a guest feel welcome. I want to respect a woman in a "man's" business but cannot when my husband leaves feeling like he has been "hit on".
I bought a 2016 accent , - tphelps
I bought a 2016 Hyundai accent and Brent was very helpful in getting the price I could afford ,and trading my old car . I would recommend him again in fact my son is working with him on a car also :))
OLD CUSTOMER - retired
Came in for service and walked out with a new rental.Had purchased a new cari 09 and rented
a car in 16. Now I have a 2018 Sonata to drive.
Fantastic service!!! - TomE52
Over 25 years my family and I have owned 9 Mazda vehicles. The primary reason I have chosen to buy Mazda is because of Ralph and the service department. Standard maintenance is completely "no hassle" and parts ending their useful lifetimes are identified BEFORE they become a problem that would inconvenience me. Ralph always explains what are "musts" versus can "wait a few months", "safety" or "cosmetic" etc. so I can budget appropriately in advance. He honestly want to make a satisfied customer. He is truly outstanding.
Mazda Service Advisor
Hyundai Service Advisor
EXCELLENT SERVICE - jmvidpro
I live in FL. My Daughter in Greensboro, NC. Capitol Hyundai had to order a part; took five days. They installed it quickly; no charge. These folks are efficient and friendly. I'm pleased with all of the Hyundai service I've received. Thanks to David at Capitol in G'boro!
Service department - Jpearson
thanks a lot for all the help on my Elantra go see Scott he is the man to see, very knowledgeable and helpful with the Hyundai product
Takes care of customers - John27915
I had a tire blowout and live far away from an Audi dealership. Audi arranged for a tow and Pecheles was able to replace tire, handle 3 safety recalls, fix the check engine light being illuminated, and investigated the EPC light coming on intermittently, which causes the engine to die. I'm not happy with my Audi (the car is a year old and one wheel is on its third tire), but I am happy with the service at Pecheles.
Maintenance contract resolution - Glen j
I had written an earlier review about misrepresentation of the number of oil changes allowed in my maintenance contract on our 2017 Hunter Hyundai Santa Fe Sport. The financial representative at time of purchase had said multiple times when asked that oil changes were covered for three years . At 15 months we found out that the contract covered only two oil changes per year for a total of six oil changes . At 3,500 miles per oil change we ran out at 15 months . We spoke with Hunter about what the finance representative had said and initially they said there wasn't much they could do , it was a friday afternoon late . I was pretty disappointed. But the Hunter Group was very concerned with my satisfaction and multiple managers called and emailed me over the last several days. Though they were under no obligation to do so they made it right . We are pleased by this as the service you receive there is top notch, professional and courteous. Thanks Hunter for listening and caring . Sincerely Glen R Judd
Great service visit - bigcrutch
Great place to buy your car and a great place to have your vehicles serviced. Friendly staff and the customer area is always neat and clean.
I never experienced this in my entire life - JC
I never experienced this in my entire life.I normally do not post reviews but I felt the need today.I took my car at this dealership for a manufacture recall and state inspection,My car was driving fine the entire time and I needed the mechanics to check any problem the car had and eventually get it fixed in order to pass the inspection.I drove the car and left it in the morning at the dealership .After few hours I received a call from the dealership asking me if I would consider trade the car in which I declined.After few hours the technician called me with a listed few things that I would need to fix to pass the inspection but he asked me the same question his coworker asked me earlier if I intended to keep the car.When I went to pick the car up ,they told me that the car is not in a condition to be driven because the break fluid leaked and the breaks were not working.Initially I though they are just exaggerating but when I tried to drive the car the breaks were not working to the point where the car needs a towing service.I asked the manager what happened to my car which I drove the whole week and all the sudden and that same morning with no problem with the breaks and all the sudden the car need to be towed,.What the manager replied to me chocked me.He told me that I am making up stories and he convinced me that I may have filled the break fluid before coming to the dealership and make them responsible with what happened. And I verified the spot where I park my car and there was no sign of fluid on the floor. I ended up towing the car to my mechanics .I am an ethical person and I never imagined someone lying one me like that.I would never recommend any body to taking the car to this place.They are not honest and not ethical at all and I later understood all the calls earlier trying to convince me to finance a car from their dealership.
Great place I will never go anywhere else! - Blue Tucson girl
I went to Modern Hyundai to get a recall fixed. I was told it would be 2 hrs(I wasn’t happy but understood). A few min later a sales mgr came and asked if I would like to trade in my car and look at some new ones. I said sure cause I didn’t want to sit for 2 hrs. I was introduced to a guy named Harrison and a few hrs later I Owned a new Hyundai. I absolutely love it and the way I was treated while I was there! I wish I had more space to say how much I love this guy! He is the bees knees for sure!
Great - jane1028
This dealership has made big improvements in their service dept. Dan was very honest and straightened out a concern that I had had since we bought the car 4 years ago.I felt that finally they were not trying to take advantage of me.
Emergency Breakdown - Coastalguy
I want to thank your branch and especially Chuck Matlock, in getting my car towed to your service department and finished the following day, while offering a shuttle service to get me back to your department in order to pick up my finished car. Being a total emergency, with my alternator quitting, Chuck provided the excellent towing service, Grey's Towing of Havelock, and the shuttle driven by a very pleasant, Calvin. I could not have asked for more. Thank you for this and all prior excellent experiences I have had with your service department.
Internet Parts Dept - Used car buyer
I had a great experience buying parts on line using their internet sales department. The rep Alicia was extremely helpful and patient. She was knowledgeable and went the extra mile to make sure I was taken care of and my order went out that day.
Not fixing stuff - Tammy1984
I have been complaining of a noise when I turn for several months. Started well before my warranty expired. They claimed to never hear anything. Well suddenly after my warranty expires then they hear the sound and now I have to pay and it will cost me $400 to fix the drive shaft.
Beyond Disappointed . - TJ
I bought my car from Kieth Hawthorne Hyundai of Gastonia lees than month ago and they said if you have any problem just bring it to the service and they will take care of it. The car has so many issues and when I took it to service they told me you car is fine nothing that we can do about it.
The worded customer service ever - fatdaddy411
I just moved to the area and I scheduled my car for a oil change and tire rotation which I purchased a Contract through Hyundai this was my first time at Bob King service center they treated me like I didn’t belong there. I have purchased 3 brand new cars from Hyundai dealership in the last 6 years from the St. Augustine dealership in florida. They treated me with the most respect every time I brought my cars for service . Well at Bob King I felt that they didn’t care for me as a customer because I did not purchase any automobiles from them . The same oil change and tire rotation I had in florida the service tech would go over my tire pressure and let me know what fluids they had to top off also they offered a free car wash and vacuum service. They would also tell me if my wipers needed to be changed, just a way better experience from the Hyundai dealership in St. Augustine florida the sales person was arguing with me about that he never heard of getting a package for oil changes and tire rotation. Needless to say I was very disappointed with how I was treated
I have been to rgis dealership twice. - Allison Baldwin
Poor service they took a long time on my vehicle and did not fix my recall properly. If you have a Hyundai please take your Vehicle to Bob Mayberry in Monroe. Rhus dealership inspected my vehicle the 23rd of December gave me a passing report and was going to charge me for a airbag light. Two weeks later I'm on the side of the road for something they missed. Please take your Vehicle elsewhere. Bob Mayberry were super professional and I received a brand new motor under warranty. This place is scrappy. The service manager Chris is a fake and act like he care when he doesn't.
Horrible Service Dept. - Gaq9364
Refused to cover warranty.Took my Hyndai to another dealer and they fixed the car under warranty,over $700 in repair. I was given the run around and waited 3 days for the service dept manager to speak with me. He proceeded to quote "alternative facts" to me, 2 things that were absolutely untrue. I wound up towing the car to another dealer who jumped through hoops to preform excellent service when they heard of my ordeal at this dealership. I had heard neighbors Carolina Hyndai had a bad reputation.I should have taken their warning.
great car bad dealership service - 1on1husky
every thing was fine with sales and car, but when it comes to service, when you tell them not to do something they do it any way and then make you pay for it anyway before you get your car back they did this twice to me I will never buy another car from them or take my car back to them for nothing.
My new C-300 - Monegrojon4895
I came to buy a Mercedes Benz I worked with Diana Rollins she was awesome!! I got the car I wanted and at a payment I could afford. Ronny helped me get my first car loan! I will tell all my friends to go to AutoExpo if they want a car and ask for Diana!
I had work done to my dodge magnum Rt. The front fender... - msburns
I had work done to my dodge magnum Rt. The front fender was replace along with some other work. Paint matched perfectly and no over spray. These guys were always there when I called and tried to help me regardless of who had my paperwork. Teamwork, dedication and top customer service is a gift and Crown Auto Paint and Body exemplifies each one. Thanks for you commitment to excellence.
Fixed up my inside door handles quick and replaced a... - matt.miller3
Fixed up my inside door handles quick and replaced a brake light that I could not get too. Also a friend of mine had a car wreak and now it looks like new. Great Job Guys.