51 Ohio Honda Dealers

Tyrone was easy to work with. - gchundrlek

Tyrone was easy to work with. The deal was straightforward and quick. I recommend dealer group to anyone.

I worked with Dave Dawes to purchase a 2024 CRV. - Mcolleen

I worked with Dave Dawes to purchase a 2024 CRV. Dave was great and easy to work with. I highly recommend him. I'm happy with my new Honda.

We take our Honda here for service even though we did not - John and Suzy

We take our Honda here for service even though we did not purchase it there, unfortunately. Service staff and Salesman Chris are always friendly and no pressure. Thank You Serra!

The service manager is a complete jerk! - bwhitmore42

The service manager is a complete jerk!! The most unprofessional business I have ever delt with!! We purchased a used vehicle and was promised a 30 day warranty and after breaking down the third time the service manager yelled at me in front of all customers and employees telling me this is the last time I get something for free and that I purchased a used vehicle and to take responsibility! This type of behavior is obviously acceptable for the dealership because I have not had one answered reply from anyone to discuss the situation! The purchase we made was from the Dave white credit lot on Conant St and the Jim White Honda dealership handles their service. No response was made from Dave White also.

I am happy that I went to Jay Honda and met with Mr Rob - Rb

I am happy that I went to Jay Honda and met with Mr Rob and bought my beautiful Honda CR-V Hybrid. And ha is a nice and very knowledgeable person and so as other people that I met there. So I wish you all good luck and good business. Best regards Rb

Everyone was very courteous and helpful. - 340sport73

Everyone was very courteous and helpful. We didn’t end up purchasing a vehicle at this time. It was no fault of theirs. We decided to wait till summer. But when we are ready we will definitely check out Glockner.

Great customer service very happy with the CRV EX L we... - Colorado

Great customer service very happy with the CRV EX L we bought would recommend White Allen to family and friends. Everybody there very helpful and friendly

I had an all around great experience working with Great - Dylan Atkinson

I had an all around great experience working with Great Lakes Honda. My sales consultant, BG was very helpful in me making a decision. I would definitely recommend working with him. I have received multiple compliments on my car and it’s only been two days. I believe I made the best decision by choosing Honda over everything else. Im extremely happy with my new car and I can’t thank them enough.

I would recommend Rick Case Honda they helped me get... - TanyaG

I would recommend Rick Case Honda they helped me get approved for a 2017 very nice Nissan and my credit was very bad. Thank you

Purchased a car here after another dealership had sold a - Customer

Purchased a car here after another dealership had sold a car out from under us. Test drove a Honda Civic and a Honda Accord. Loved them both, but ended up purchasing the Honda Civic and driving it off the lot that day. Worked with a Bob and a Gary and they were both easy to work with and very helpful and showed respect to us unlike the other dealership we had just come from. Thank you for making buying a car a lot less stressful!

Voss Honda and Jamie made the process fast and easy when - rrenner34

Voss Honda and Jamie made the process fast and easy when purchasing my Accord. Thank you

This review is of the service department, not the - TOM W

This review is of the service department, not the mechanics but the customer writeup personal. I also would look for a different dealership given the service I received from the service department. I have been in the automotive repair trade for 55 yrs. one way or another. I also have ASE master technician certification but now retired. I am the owner of the 2017 Honda CR-V, but my daughter is the driver. Was bought as a Honda certified veh, I also bought a Honda extended warranty from Honda, veh now only has 55,000 miles on it. Veh had an issue, all the dash warning lights came on, had veh towed to shop. They did a diagnostic check on it and no codes were stored in the computers. This is understandable, as one cannot repair unless a stored code or a new one is set. Paid the bill and tow as not covered by warranty as nothing was found related. This was handled by William; this is the service advisor that handled the 2nd time back in after about 1-2 weeks. This time they found a code that stated fuel injectors need replaced for around $1000.00. Bill called my daughter as she was the given driver of veh. He left her a voice message of the issue and that this is not cover under Honda Care warranty, and she would have to pay. I stopped in to speak with Bill but he was off for the afternoon, no one else was able to follow-up on that day? I called Honda care about the policy as I have a copy, was told it is a cover item. Called back to service was told not covered, called Honda care again, it is a cover item and no claim was submitted by this dealership? Bill did call back and he said it is covered now, he did not see the contract dated on the computer. Then he tells me he has been doing this for 25 years, makes one wonder if other customers have had the same issue and paid for a covered repair due to one’s incompetency. I would have been out of a $1000.00 for a covered repair, maybe Honda should do an audit on this dealership?

Sales consultant Troy and manager Kevin helped to get - addakatlahemanth

Sales consultant Troy and manager Kevin helped to get the allocated civic to me . They gave me the best price and whole process was effortless, quick. I would definitely purchase more vehicles from here

AMAZING CUSTOMER SERVICE - HONDA CUSTOMER

I have purchased my last 5 cars from this dealership. We had a small mix-up with the paper work this last go around and the girls in the office were so quick to get it fix and very friendly with a positive attitude. I could not even be upset because they were so quick and on top of what needed to be fixed. My sales person Roy was so helpful and not pushy at all. I've also dealt with their service department and they are so pleasant. I usually deal with Ray and DJ both whom have always treated me very well and are both so helpful. I will continue to buy all my cars from this dealership. I love going in for my service appointments and watching the employee's interact with each other and smile to everyone that walks past. Also the donuts and snazzy coffee machine helps too. I highly encourage anyone looking for a vehicle to check Victory Honda out.

I was looking for a vehicle and had great customer - Alyx

I was looking for a vehicle and had great customer service! Chris was very helpful and kept me up to date as vehicles came into the dealership. Although we struck out, Chris was the best to work with!

Worst dealer ever - Cummins1184

Don’t ever buy a car from this dealer, sales guy Bob is a total jackoff, bought a new 17 accord drove 400 miles from Detroit MI to get the car I had been searching for for some time, was treated like garbage was told by Bob he would rather not sell me the car because he loses the maintainence on the car on account I was from out of state... real nice thing to say to the people that help keep food on your table. Unfortunately this was the only dealer that had the car I wanted so I bought it, car had 153 miles on it when I got in it paper work said 117, they didn’t even new car prep it Because it was Saturday and local customers were apparently more important. Tried to give me the car on quarter tank after Bob said they would fill it, luckily they did after I went back in. Got my new car home let it sit for a week I was very busy at work and used my work car. Once it slowed down I washed and waxed up my new car and realized there was a factory defect in the paint clear coat, called dealer they didn’t do anything, called Honda they said they would repaint it 🤦??? A brand new car needing a paint job, no thanks could have bought a used car way cheaper with a fresh paint job. So now thanks to this dealer with such top notch people working at it and the brand I once loved Honda, I’m stuck with a pile of crap that has a factory paint defect. But thank you Honda customer care, and Dick xxxxxxxx Nourse Honda I love my new in need of a paint job new car and the 335 dollar a month payment that came with it 👍👍👍 Chris

Thayer Family Dealerships is amazing - Mike Szettella

Picked up a new Traverse for my wife from Rachel & Robert. Great vehicle, great price, great place, great people, & a great experience. For a guy who has spent 20+ years in the retail automotive field it’s hard to be impressed, but they delivered. I would highly recommend Robert London & his staff if you are in the market for a new or preowned vehicle. The family loves it as they drive to their spring break destination. Thank you Thayer Family Dealerships!

Terrible! Absolutely awful. - InsignificantNothing

They advertise expert Honda service technicians. They advertise they offer loaner vehicles. So I make an appointment on their website on the 9th. I pick the soonest available slot they have. It's on the 16th. I check the box that says I need a loaner. They RSVP on the 10th asking more about my car's issue. (It's 1 busted TPMS Sensor, and 1 busted coil spring) so I reply, and I show up on the 16th expecting to drop my car off and leave with a loaner and go back to work. Dwayne is working the service desk and he looks up my appointment and says they can fix it, and when I ask about a loaner he says, " Ah.. If I had one I'd give it to you, but you've got to make an appointment like a week in advance to get a loaner." Having taken a little time off work to get this done and since I'm already there, I seethe a bit and start looking through my contacts to see who I can ask for a favor and pick me up. I'm waiting there for an hour like a fool waiting for my ride to show up on a moment's notice and Dwayne comes out and tells me, "We need to order a part and it's going to be here in the morning." I tell him I need the car by noon tomorrow as I have a dentist appointment. He assures me that they can have it done before then and he'll call me at 9:30am. My ride shows up and I leave the car there. The next day at 10:30 I haven't heard a thing, so I call. Josh says, "I don't know anything about that, hang on, I'll check." I sit on hold for a couple minutes listening to their recording about how they offer loaner vehicles and Josh comes back and says, "Yeah he's got it on the lift, he's thinking like 1:30 - 2:00" I explain to him what Dwayne and I had agreed upon, and that, I'm calling you after you've missed a deadline instead of you calling me. "He says let me see if I can bump that up" He comes back after a minute of holding and says, "Yeah, my tech is going to forego is lunch so he can have that for you by noon." Knowing that this is just the latest lie in a long line of them, I cancel my dentist appointment and wait for the call. 1:30 and still nothing. So I call, and ask what the deal is with my car. He says his tech is having some trouble pairing the new sensor to the computer because their service gadget is old." 2:30 comes and I get the call. I go and pick it up. When I get in, the seat is way to the rear, the mirrors are all messed around with, it smells like they left the window open through the carwash, and the side airbag light is on in the gauge cluster. Which is indicative of a wet seat. (Some time passed and the light went out.) The bill comes to $412, two days with no car, a bunch of favors a person with no car would ask of their friends. and 3 hours of lost wages missing work.

I had an appointment yesterday, 8/2/2021, to have door... - jdwaterfield

I had an appointment yesterday, 8/2/2021, to have door sill protectors put on my new HR-V. They had to order the parts and they arrived quickly. They then called to set up the appointment and at that time no installation price was discussed. I had previously shopped for the parts at the Honda eStore and the website gave an installed price. I made the assumption they would be in the neighborhood price wise. Upon arriving for my appointment I asked the service rep if he could tell me what it was going to cost for installation. He looked at his screen a shrugged that there was no quote given and he really wasn't sure. I then showed him the price that the eStore had given and he began to inform me that they don't honor prices from third party websites. I and the Honda employee standing next to him explained that the Honda eStore was indeed a genuine Honda entity and the price quote was legit. He then took my paper and huffed off to "talk to someone about it". He returned to say they would honor the price. After the car returned from getting serviced I looked at the sill protectors and found that they weren't adhering to the sills properly. They were coming up where they bend down over the outer edge of the sill and when push back in place they popped right back up. When I asked about it is when it got insulting. The first rep tried to tell me that when the car heated up, after I left with it, that the film would soften and mold itself to the sill. ( I didn't think to ask what would happen if it were January and not August.) I told him I disagreed and that I was not happy with them not adhering properly. He contended that it was normal for them to not stick right away the same as when you install window tint. Having lived in Phoenix for awhile and having a few cars tinted I questioned that. That's when the first rep went and got someone else to talk to me. This guy was a treat. More excuses and the whole "you don't understand" condescending attitude. Even went so far as to say they were “just stickers” and implied I my expectations might be a little high. (Shouldn't "stickers" actually stick?) After a few back and forth moments he did agree to remove them, quite hastily and with great disregard for my vehicle, and sent me on my way. Perhaps if I wouldn’t have questioned the installation cost and blindly let them overcharge me I could have avoided this treatment. They may, in my opinion, actually have taken the time to install them correctly instead of doing a quick and shoddy job of it just because they weren’t going to make enough money. I won’t return and I certainly wouldn’t recommend them.