68 Oklahoma Chevrolet Dealers

This is our third purchase at Eskridge. - Vickie

This is our third purchase at Eskridge. We will always use this dealership because of Gregg Gumerson.

DO NOT GET YOUR CAR SERVICED HERE!!! Let me start by... - JulissaMartis

DO NOT GET YOUR CAR SERVICED HERE!!! Let me start by saying that I bought my car at Marc Heitz in 2008 and have serviced it since then at Marc Heitz. I've noticed the customer service level go down especially within the last year. I attempted to take my car in for an oil change three times, two of those times I was told they didn't have any time and that I would have to bring in my car some other time. I called on the third attempt and was told to bring my car in at 1 pm and that they would take care of me, and that it will be in and out. I bring in my car and wait for 2 hours for them to change my oil and fix my headlight. Sunday comes around and I realized the headlight that I just paid $55 for them to fix is STILL not working. Ugh! I bring it in the following Saturday, and am informed that the tech said it was working before I left and that I'm looking to spending another 2 hours for them to fix the headlight. Okay, I tell them fine I just really need it fixed that day - I've already paid for it and don't want to get a ticket in the interim. I sit down in the service area and the more I think about it the more I become enraged. I've been a loyal customer for 5 years, I paid for a service that I obviously didn't receive, they tell me that it was working before I left and now I'll have to spend a total of 4 hours for a headlight change. At that moment I think - I don't want them to touch my car if this is how they go about fixing their errors and providing service. I go to the clerk and tell her I would like my car back and that I'm taking it somewhere else to be fixed. I'm told "Oh their working on it right now" yeah no, I want my car back now and I would like a refund for the services that I paid for but did not receive. I'm then told that they cannot give me refund because the service manager is the only one that can do that and he's not there. Fine, I leave and pay to have the headlight fixed (again). I ask the tech from the other place, is there any way that the headlight was working and then by chance it stopped working. I'm told no, there's no way. They first asked me if I actually took my care to get serviced or if I tried to have a friend or someone fix it. I said no, I took it to the dealership where I got it. The service tech couldn't believe that the individual who attempted to change my headlight was from a dealership because it looked like whoever tried to change it didn't know what they were doing. He said there was no way it ever worked when they changed it because they didn't snap it into place. Great! That following Monday morning I call the Service Manager and tell him of my experience he takes my name and number and tells me he's going to talk with his guys and give me a call back. It's now 5 days later and I still haven't heard from them. I can't BELIEVE this is the type of customer service I have received after being a loyal customer of 5 years. If they'll treat me like this, they'll treat anyone like this.

I have bought 5 work trucks in the last 2 years for the - bbpwasup

I have bought 5 work trucks in the last 2 years for the City of Broken Bow Kisha Carper Williams always goes above and beyond to help with any questions or concerns I have Kisha is the best!

Brandy and Josh are great in the service department , - wadeeller

Brandy and Josh are great in the service department , Brandy always returns your calls and is super friendly

Stellar Team! Got a Great Deal on a beautiful car! - tammym715

Awesome dealership! Great Team. Everyone I visited with made me feel important as a customer. Very understanding with my previous car dilemma's. Made certain that I was very happy with my new vehicle. And made sure all questions and concerns were answered. Great atmosphere and will be coming back again and again for all my car needs. Highly recommend this dealership to everyone wanting a great vehicle with a great deal.

Excellent repair - sbrown7170

Check engine light problem, it was repaired with no problem. I would highly recommend them to everyone. Excellent service and awesome personnel, Josh was fantastic.

SERVICE DEPT WAS VERY GOOD. - tsmith

SERVICE DEPT WAS VERY GOOD. SERVICE WAS PROMPT. HONORED MY COUPON FOR THE OIL CHANGE.

Excellent customer service! - gshayes06

Excellent customer service! Michael Yadon was so friendly and helpful. Answered every question we could come up with.

Great service fair price - Lk1961

Joe DeNoya is very customer oriented. Assists in every way to ensure your satisfaction with a desl. Eric is careful and clear in explaining financing options. Buying fom them was an easy and pleasant experience.

Very poor customer service. Left me on the lot for a long... - KBurks

Very poor customer service. Left me on the lot for a long time. Very poor knowledge of the auto, couldn't get a straight answer.

We got a new GMC Terrain today, David helped us, he went... - LaDawn

We got a new GMC Terrain today, David helped us, he went above and beyond for us, the whole group is so nice, no high pressure, no blowing smoke, it was a nonstressful, friendly, nice experience! We will be returning here for our next vehicle. If you are looking to buy a car go see them, you wont be disappointed! Ask for David!

Traveling from North Carolina to New Mexico in our new... - Sallyjeandaley

Traveling from North Carolina to New Mexico in our new Dynamax RV, which sits on Dodge Ram 5500, a service light came on. Kyle Edwards Auto Group took us in within an hour for diagnostic and had us back on the road within another hour. Thank you Jimmy and the whole service team! We hope not to be back in the shop again soon but if we need to, we are coming to you! Sally & Michael

Contacted the dealership about a new Silverado. They... - dccarter56

Contacted the dealership about a new Silverado. They offered me 24,000 for my trade-in, which I thought was at least 4 grand light based on today's market. They called back and offered the 28 thousand but insisted they would have to have 4 thousand more for the truck over the advertised price on the internet. That's the Stuteville Way.

Totally lied to me about sales price. - Beal73

I agreed on a price with TTL. I confirmed this twice. Said it was added with the vehicle sales price. Called about my registration funds, and now they claim no-one remembers. Whats so bad the dealer who called back basically admitted it but then tried to back out and pass the buck.

Lack of professional business - gypsygirl

I would rate Croft Country with a 0 if it was available. Their lack of forthcoming paperwork and full disclosure is extremely unacceptable. HORRIBLE experience!!

Recall for Chrysler Airbag - 174LadyCooke

Mechanic stated recall work to update airbag had been done airbag light continued to come on, This happened twice. Finally took to another dealer and the repairs had not been done. . Later found out the airbag would not have worked if happen to be in a wreck. Would NOT recommend service department.

We purchased a Tahoe from this dealership on July 30th. ... - Hgriffith

We purchased a Tahoe from this dealership on July 30th. At that time we traded in a Yukon that still had money owed on it. We of course worked this into our deal. We were told trade in would be paid off in 10 business days. Well on August 21st lien holder for Yukon drafted a payment from our account. So my husband called dealership and was told someone dropped the ball and we will get it paid off today and we will refund you the payment that they drafted. So we waited a week or so and checked with lien holder and still no payoff. So we called dealership again. Well they would have to look into it. So finally they called back and said that it was paid off on September 4th. So we check with lien holder and it still hasn't been paid off. I called them today and was told that they do not overnight payments or send them anyway that is traceable because that costs them money. Then I find out that they have already sold the Yukon. I don't know how this is possible since they do not have a lien release for the vehicle. They have done nothing but lie and talk in circles. I would not buy another vehicle from them if he'll froze over. I have filed a complaint with the BBB and I will also be contacting the Attorney Generals Office.

I came into this dealer with a faoiling radio in my 2017 - gregklaes

I came into this dealer with a faoiling radio in my 2017 Chysler 300S. This is what happened: 1) I was told to replace the radio/nav system was apoximately $3,000.00 2) I was told this was an ongoing problem with these chrystler radio/nav system 3) I was immediately handed a sheet of paper with an offer to trade my car in!!! What would you think? Here is a huge bill to fix something fairly simple on your car but we are anxious to sell you a new car. If that dealer EVER WANTED TO EARN MY BUSINESS they would have gone to Chrysler on my behalf and asked for a deal for a replacement radio/nav system. I will NEVER GO BACK to this dealership.

Very professional and friendly. - santekathy54

Very professional and friendly. Curtis in the service department is very knowledgeable has great customer service!!