79 Oklahoma Ford Service Centers

Ed did a great job. No high pressure. May my wife and i... - Oren1507

Ed did a great job. No high pressure. May my wife and i fell very comfortable. Best saleman we have ever had. I will check him again when we decide to buy again. Everyone was very friendly. Thank you Ed. God bless.

Ford F-150 Ecoboost - Rob L

This pickup has been a joy to own. I bought it to pull a trailer but enjoy just driving it for the comfort and quiet. Doenges service as well Doenges body shop is top notch. Very thorough and courteous.

Immaculate Service - Doshiergirl

The service department is without a doubt the best I have done business with. Oil changes down to engine repair or cosmetic touch ups have been attended to with utmost clarity. The service manager treats me like my voice is important and wants to see me 100% satisfied before I leave. He is upfront on all aspects of your car and gives you the best recommendations . You'll be happy you chose to go there. Just ask for David, and ....tell him Mrs. Doshier says hello!

Friendly staff - Dreamboat

Friendly staff and good service. Oil change and tire rotation. The wait was short. Service department is what keeps me coming back. Keep up the good work!

Had my oil change last Saturday (10/08/2022). - w_grevel

Had my oil change last Saturday (10/08/2022). As usual, it was always a satisfying experience. Been with Freedom Ford (McAlester, OK) for the last 11 years now; and have never once had a disappointing moment. Always on time. Very professional work and treat you like family. Keep up the good work, folks. 100% satisfied!!!

Absolutely the worst I have had anywhere. - Steven Talbert

I took my 2005 F250 6.0 in on a Sunday 2/7/16, the owner of the Dealership was there and told him my truck would not start when it was warmed up. This is the 4th dealership it has been in in the past 18 months. Befor I left I saw a 1959 f250 I wanted to buy, he gave me the keys to it and I looked at the truck and told him I have in his parking lot a 2011 Crown Victoria I wanted to trade, he looked at it and said yes and to call him on Monday. Next morning I did just that and gother his voice mail. After lunch I called again same voice mail. That afternoon I get a call from the dealership telling me someone came in and bought the truck, man of his word isn't he. Then the shop called telling me my 6.0 needs a hpop, 2200.00 and 9.5 hrs of labor, I tell them to fix my truck. Tuesday I call the dealership and ask them while they have to remove the intake manifold to also replace the oil cooler and he said ok. Tuesday afternoon the shop called me and told me that the mechanic said he is no where near the oil cooler and labor would be another 4 hrs, I told him my truck was not a ATM and to just put it back together and he said ok. It is now 2/11/16 and my truck is still in the shop. I went in and looked at it this morning, the mechanic was sitting in a chair all that was left to put my truck out the door was to put the air cleaner box back on. I asked the mechanic when I could have my truck back and he popped off at me saying you will get it back when I'm done at the end of the day. Well its now 4:45 pm and still no truck. Over 4 day's to do a 9.5 hr job. I make a living with this truck and they are costing me a lot of money. My advice to everyone is to learn from my mistakes.

My family has bought 4 vehicles over the last 15 yrs both... - Scott Henderson

My family has bought 4 vehicles over the last 15 yrs both new and used. The service dept is the BEST I've ever found! Great communication every time we take our vehicles in for warranty and service! They will always be our dealer

Service above and beyond expectations - Jim and Judy

We purchased a used Ford F 350 truck to pull our new fifth wheel RV. The day we picked the truck up we drove from Muskogee to Oklahoma City and back again. About fifty miles down the road we briefly smelled antifreeze but thought it was coming from the car next to us. The truck ran fine without any warning lights coming on. Little did we know that a head gasket had blown. We took the truck in for service and in less than a month James Hodge Ford did over $7,000.00 in repairs at no charge. Incidentally we did not purchase an extended warranty. Each time we took the truck in we were given a loaner car with a full tank of gas to drive until the truck was returned. The service and sales manager were very customer focused and said they would be sure the truck was fixed right. The truck is now running great and seems to be up to the challenge of pulling our 13, 500 pound RV. We definitely recommend James Hodge Ford as they definitely went above and beyond to make our truck reliable and dismiss our skepticism of the truck. Thank you, Jim and Judy Durham

If you want to have great customer service this is NOT - A

If you want to have great customer service this is NOT the place to be especially from the service department! They’re disrespectful and do not have a clue on what customer service is or how to treat a customer. Steal your money then lie to you after the fact ford customer care three way them even told them my premium care covers the issue of the car… Marcus, Dustin, Dusty

Took my truck there for service. - tyler

Took my truck there for service. Paid the bill after I told them to stop working on it. Tried to drive truck home and it overheated and died again along with still has the electrical issue and now the timing chain is broken. Spent $3100 on it, was going to buy a create motor for it $3500. Never again will I buy or trust this company to work on anyone car I know.

Bought a pickup through Mainer Ford for the first time.... - Robynnicoletaylor

Bought a pickup through Mainer Ford for the first time. The experience was great and Kevin Trice my salesman was straight forward, honest, and excellent.

Great customer service! Thier maintenance team is the... - mistyd_31

Great customer service! Thier maintenance team is the best. Quick to get you in and great communication, when parts had to be ordered. Will continue to take all my maintenance needs to them.

Extremely hard to work with and don't care about their - BiggestFordFan

Extremely hard to work with and don't care about their customers. I paid $7,000 over sticker for a vehicle there and bought the extended warranty, only to have them charge me $160 an hour for service that should have been covered by that extended warranty! Rude Service Managers and hung up on me when I tried to talk to them about my concerns before I got really irritated! DO NOT go there for service! You've been warned!

Service work - Truck driver Rick

I would recommend this dealership to everyone! They have bent over backwards for us after we had truck problems. Wonderful people and place. Their hospitality was amazing.