18 Oregon Lincoln Service Centers

I have all my vehicles serviced and worked on at Towers I - wallyhazen

I have all my vehicles serviced and worked on at Towers I have always had them treat me right and I really appreciate that. Thank you again for getting me in so fast and out the door just as fast good work as usual

I have been so disappointed with the service I received - K

I have been so disappointed with the service I received from Kendal Ford when purchasing a car this summer. First, they told me a 100 (+) point inspection had been done on the vehicle but the battery was 6 years old and kept dying on me. They told me to go to quicklane to get it looked at. There was corrosion all over the battery and not only were they going to put the battery back in without cleaning it - they didn't want to take any responsibility for the battery. After three visits I could only get them to replace the battery if I promised to give a good review online. They also gave me an IOU for a rack system with the purchase of the vehicle. After taking the vehicle back in twice, the rack system is still scratching the paint of my car because it was installed incorrectly. Now they are ignoring my concerns when I try to call their inadequate service to their attention. I have owned Fords all my life. I used to know the previous owner of Kendal Ford - maybe it all went down the drain with new ownership. I will never give Kendal Ford my service again. I suggest no other women, or anyone else give them business. I get the distinction sense they think they can give me worse service because I am a woman. Although my sales person Brian sometimes seemed like he might be advocating for me - over all I got the sense that he was just like every other car sales man I have ever met and didn't really provide the service I had hoped for.

John gives me a call and asks if I can come in early - Al Schaller

John gives me a call and asks if I can come in early because of a staff shortage. I said sure, it's Friday, the day after Thanksgiving. I arrive at 11:15, leave at 1:45 for an oil change. I had requested my front tires be rotated to the rear, the rear tires rotated to the front. The Gal at the service counter told me this is "normally" how they rotate the tires. I gave that a little thought and said, uh oh, because they didn't rotate this way last time.... She went to lunch, so I found John and asked again my tires be rotated back to front, front to back because of the wear on my front tires. He said he would tell the mechanic. I mark my tires because Butler Ford in Ashland, where I purchased the vehicle didn't rotate my tires and tried to charge me? I brought the service manager out, showed him how I mark the tires and told him the mechanic did not rotate my tires. I did the same with the Gal at Crater Lake, so I wasn't charged for the rotation. The mechanic wrote "more tread on rear tires" and didn't rotate any tires. As a bonus, the mechanic smeared the dead bugs on my windshield all over, so it's actually worse? I trust the mechanics read these reviews as a point of pride for a good laugh. After reading several other reviews I see nothing changes.

Sherry was fabulous, as always! - dmarkmick

Sherry was fabulous, as always! Thanks for the help with my FordPass and extended warranty questions. Also had vehicle in for oil change. Crew was on time and quick.

My Mercury Mariner broke down on my way to southern... - Stanleysteamer51

My Mercury Mariner broke down on my way to southern California. I had it towed to Legacy Ford. I had to continue on to my job. Mike in the service department kept me informed of the progress of the engine replacement. When I returned to pick up my suv Alisia (sp) helped me out with the charges and got me back to my car quickly. I also want to thank Lisa for allowing me to rent a car for the almost 6 weeks that it took for the repairs Thank You Legacy Ford for the personal service you gave me. I worked for over 30 years in the auto service buisness and know how much work it takes to care for customers the way they do. I recommend Legacy Ford for any automotive need. 5 stars

We have dealt with Mock Ford since 1992 when we had a 92... - steve

We have dealt with Mock Ford since 1992 when we had a 92 Ford Explorer. There’s nothing for us to complain about here! Lance has been great to work with as well as Don through several purchases I’m on first name basis with several service writers.