16 Oregon Mercedes-Benz Service Centers

Great service good team, even cleaned inside and out , - MATTHEWSTANLEY

Great service good team, even cleaned inside and out , highly recommend this service center for a prompt turn .

Great service on our RV Thorough and quicker than the - daniel

Great service on our RV Thorough and quicker than the estimated time. Sean the service adviser was particularly attentive and helpful. His explanations were clear and very helpful. Would definitely recommend this service department to anyone

I had originally brought my vehicle in for tire rotation. - CASTI.BHAMIDIPATI

I had originally brought my vehicle in for tire rotation. This was to place the summer tires on and take the winter tires off. I also had a recall related to a print out in the owners manual. Furthermore, I had a problem with my rear bench passenger seat. Once the tires were exchanged, the technician had somehow damaged the weatherstrip on the passenger side rear door. This required a part order and subsequent replacement. I had to follow up on my part order twice. Eventually the work was scheduled on the day I had asked about the part. Once that was done, I came to pick up my vehicle and was told that the rear seat issue had also been addressed. Despite complex conversation with the team which included Ryan and Rory the service technician, we collectively agreed that the work was not completed and indeed required additional review. They ended up keeping the vehicle for several more days. The part necessary to fix the issue was ordered, and the issue was fixed. And ultimately I was able to pick up my vehicle. I was afforded a loaner vehicle the whole time. The team was extremely communicative. I think Ryan did an excellent job in follow up. I wish that none of this actually had to happen in such a complicated way; despite that, I feel like Ryan managed the situation well. Ultimately, he took care of me, and I'm very satisfied with his efforts.

Excellent service from Bella, swift and reliable. - MICHAEL.GERRITS

Excellent service from Bella, swift and reliable. Clear communication, quality maintenance work. Will definitely come back.

Great experience! - Jimhoppe328

Great experience! The work was done quickly and the wash/clean was amazing. Friendly people and service. Just what you would expect from Mercedes.

The service department is always attentive, timely, and - tina.moullet

The service department is always attentive, timely, and their communication is superb. I appreciate the friendly and professional service.

These guys are great. - Dlight

These guys are great. Nicole in Service single handedly brought me back by being professional kind respectful and helpful and knowledgeable. I hated this old dealer and quit going there after buying 2 cars and getting service there but the old sales dept gouged and I didn’t trust the service department. It seems they have new owners and new employees. After speaking with Nicole who has only been there 2 years I felt confident again that I would be treated well and my car well cared for. I took it for an over due service and they have turned me back to using them again. I am so thankful because having a local dealer is so much easier and freeing. Thank you Nicole the dealership owes you a bonus and I hope they keep you.