54 Pennsylvania Honda Dealers

Recibí excelentes atenciones de parte del vendedor - Teddy Feliz

Recibí excelentes atenciones de parte del vendedor Eduardo Nunez, fue muy profesional y me explico todo lo necesario estoy muy satisfecho y feliz por mi nueva Honda CRV

Your dealership was quite welcoming and Steve was - Verna Tweddale

Your dealership was quite welcoming and Steve was exemplary. Talk about customer service! He went over and above to make sure I got what I came for. You will have my repeat business in large measure due to Steve.

Gia and RJ were both great! - Arianawelling

Gia and RJ were both great! Very knowledgeable and helpful in helping me to decide what I wanted. I picked up my car yesterday, and I absolutely love it!

Always friendly and prompt response to any service needs. - Robbins310

Always friendly and prompt response to any service needs. Have been happy with everything I’ve needed to have done.

Jill Marie Gamble very nice service advisor. - vladvlad600

Jill Marie Gamble very nice service advisor. She help me with repair my car with warranty

The sales dept was decent, the service dept is a joke, - 1badhemi

The sales dept was decent, the service dept is a joke, purchased a $40k Odyssey with miss matched tires, vehicle had 14k miles, Joe the service manager believes tires wear out in 14k miles, also had to bring vehicle back 2 times to fix a seat, even second time they handed us the car back and work was not done, I asked Joe the service manager how this happened, his response was, I don’t know, definitely wouldn’t take my car here, or buy another one from Jones Honda

Brought my vehicle in to potentially trade in. - hrichard

Brought my vehicle in to potentially trade in. Did some research ahead of time and was shopping the vehicle around so had a good idea what the vehicle was worth. Sales made an offer that I felt was too low, they based it on several untrue “problems” with the car like the wheels were bent inward and the tires would need replaced soon (this was a three year old car with 15,000 miles on it in pristine condition). Interesting how nobody else found these “problems”. Sales manager was very agitated I didn’t roll over and accept the offer. I was headed out the door and Dustin came out to berate me and lecture me on how stupid I could be to think they’d give me more for my piece of junk car. I let him know some other numbers I had received and he said to go sell it to one of them then. I said I would. I did, for much more than he offered me. Highly unprofessional and a sore loser missing out on a great trade in and subsequent sale of a new car I was looking at. They also had the new car I was looking at sitting in front of the sales window I was at and had some “actors” from the dealership walk by the car looking at it acting intersted in it as though to make me feel like someone else was about to buy it any minute, was quite entertaining, but classless.

But Not all sales people are NOT created equal. - pauljmiles28

But Not all sales people are NOT created equal. Never heard back from the day of the sale . Pricing was OK ,But , trying to set up routine service is a nightmare . Called three times , never a answer, just a voice message , Leave a number ! I just wanted to speak to a human and schedule a appointment .They call back whenever !! Their web site and scheduling is NOT customer friendly . Would be glad to speak to their service manager to recommend some changes to their process.

I recently visited Apple Honda to look at a few used... - Roger

I recently visited Apple Honda to look at a few used cards advertised on their website. The salesman I met with, JD, was outstanding and very detailed in everything we discussed. He then involved Greg as the used car sales manager to discuss our trade in. Greg was also phenomenal and went out of his way to try and help our family out with a trade and sale of a car. We ended up purchasing the vehicle elsewhere but there is NO DOUBT I will go back to Apple Honda due to my experiences with JD and Greg. I highly recommend this team.

We worked with Jordan. - Swcarbone1

We worked with Jordan. He made it very easy and very professional. The only thing that I would change is that the picture was so edited it didn’t show all the scratches and no one told us about them.

Had no bad experience till today. - Jackieh23

Had no bad experience till today. At first had a good experience till toward the end, when dealer Michael and Kelsey came and talk to me. Planned to trade in my old CRV and get another new one. Not sure if it’s because of me being Asian, Dealer came and asked me for my “working visa and citizenship” (was confused at first) when clearly my driver license (real ID) already proved it. When I left the dealer (never purchasing from Valley Honda not giving them any business). Kelsey came out and talk to me about a red flag that popped up with my SSN (they put an incorrect SSN) instead of assuming people aren’t citizens, first ask if they have wrote the number wrong.

I am seeing the perfect match of vehicle I wanted to own. - Carbaughbobby

I am seeing the perfect match of vehicle I wanted to own. As my husband and I rude the motorcycle by Antrimway Honda. We went inside, then test drive and the next thing I Know I have the CRV. The process was smooth and Ryan was very honest and supportive of us getting this vehicle. I am very satisfied from service to owning it. I AM HAPPY

Second time we have bought a Truck from them. - Vhollern

Second time we have bought a Truck from them. They have given us great and honest service both times. They take time to explain everything to you. We will be back. Thank you

Called looking for a Ridgeline. - herronln

Called looking for a Ridgeline. They could not have been more disinterested or less helpful. .

I have been a customer for 4 years with Honda. This will... - atalanca74

I have been a customer for 4 years with Honda. This will be my second lease! I have experienced nothing but ,great customer service and high standard of professionalism. Employees went above and beyond to help satisfy! Thank you Josh and Rick!

Terrible to work with. - jnull44

Terrible to work with. Looked to purchase a new bike from them that was marked down. When I asked about all the fees added on that would completely wipe away all the rebates and discounts some arrogant kid named Justin proceeded to insult me and tell me how wrong I was . Needless to say I purchased elsewhere . This place is certainly not new customer friendly .

Customer care from Service's, Vicki King, was fantastic - Appreciative Customer

Customer care from Service's, Vicki King, was fantastic and reflects dealership's excellent management.

Do yourself a favor and RUN, don't walk in the opposite - Littlehoney22

Do yourself a favor and RUN, don't walk in the opposite direction of this place! I wish I had to the option to give them negative stars. My daughter purchased a used car from them. It was "supposedly" certified preowned; however, they checked boxes on that list and didn't complete the actual work as stated. Example: the car filters were as black as can be and filled with leaves and bugs, yet they argued they changed them. We contacted them to give them a chance to make it right and they yelled at my 17-year-old daughter in the parking lot and called me some pretty derogatory names as well. The had repaired damage to the front of the car which required body shop work due to the previous owner and while in the shop they didn't cover her car resulting in the entire car being covered in overspray. They again told me I was crazy, and they saw nothing wrong with the car. There was an odor in the car requiring it to be detailed and during detail they dented her door, scratched her windshield, and damaged the inside of the door and again they said that was all there before and they didn't do it, yet I have before and after photos. I went through all the channels to get results, all they had to do was do the right thing and they refused. I spoke with the GM who told me his guys would never speak to a woman the way that they did yet I have witnesses and he himself spoke to me in the same manner and then had the nerve to tell me this was a teachable lesson for my daughter. Seriously?!? Yes, teachable, that people like him only care about getting rich by lying and cheating all while hurting innocent people and they didn't fix anything and only made it worse. I sent over emails and photos of the damages, and they ignored every single one. The GM didn't return my calls after the first one, service managers were ignorant and degrading, the owner of the dealership ignored all calls and emails, and I filed a report with corporate and still nothing was done. In fact, they told me to call corporate because they didn't care. They told me she bought the car and it's her problem, they aren't doing anything. So, after all that we ended up having to get rid of the car because the inside developed white mold all over the interior and they would do absolutely nothing because her car was not their problem. They slapped a band aid on a car to hide what they knew was wrong with it so they could sell it and line their pockets, all at the expense of a 17-year-old girl who worked 2 jobs to buy her own car. The dealership is full of nothing but a bunch of egotistical narcissistic men. They are liars, crooks and thieves with no moral compass at all!! So, save yourself the hassle and go anywhere else because if not, you will regret it dearly!

This car dealership has very friendly and helpful sales... - dspjuice10

This car dealership has very friendly and helpful sales associates who don't pressure you to buy a new car when looking around.

I Leased a 2022 Honda Accord last year from Apple Honda - coates424

I Leased a 2022 Honda Accord last year from Apple Honda of Hanover because I gave my leased Subaru Outback to my daughter for school. My Honda was Great on gas. But I always wanted a truck again. Called up Sang to see if any Ridgeline were available in white. No success but he gave me some great option on other colors. I went (Black) and I'm glad I did! Beautiful color, Wonderful Price, & Wonderful Customer Service from everyone and yes, I leased the Ridgeline also. And guess where I will be going once this lease is up. So Matt GM, Sang Thaddeus, Jordan & Matt in parts. Thank You!!

Bait and Switch - NOFayetteHonda

I was told a price on the phone and 45 minutes later I was told a much higher price at Fayette Honda. I even got a call from CHarper Honda while I was at Fayette onda and Fayette Honda told me that there's no way that CHArper could give me the price the they just did on the phone (And they did(Thank you Rusty, from CHarper)). I wold normally never take a call when I was at someone else's desk but the way I was treated, and they were not at the desk when my cell first rang, I took it. Fayette Honda even told me that I could not take the paper that they put the price on for me to see. I would recommend everyone stay far away from them!

Very helpful on the whole process.Took care of problems... - pearl clark

Very helpful on the whole process.Took care of problems as it came up.Gave all information need to complete the proceedure.Customer relation and comfort of the waiting room very nice