117 Pennsylvania Lincoln Service Centers

Scheduled car for service on a squeaky ball joint. A job... - mourilhe

Scheduled car for service on a squeaky ball joint. A job that should take three hours took three days. They tell me to drop it off in the morning, and if there are any problems with their diagnosis (if it might be more than just the ball joint) or if they don't have the parts they will call me and let me know. I have to call them (twice) in the afternoon (knowing their shuttle service is off at 4pm) to get a song and dance that they heard a squeak but the technician needs more time, they will call me back - may take 5 mins may take more (i.e. they sat on the car all day and just got around to looking at it). Called me at 6 - will need another day - can they hold it? Next day at noon I get the call, Yes, it's the ball joint, but they don't have the part and need to order it, will take another day - can they hold it? Finally on the third day, at 4PM, I get the call that they are almost done fixing it. At 6PM it's now done and washed. Now, a FORD DEALERSHIP that isn't stocking BALL JOINTS? If you know anything about Fords/Lincolns, that's just an impossibility (especially given the size of Reedmans). This was an extended warranty repair and I felt like I was definitely shuffled to the bottom of the deck. Even the car wash sucked. I'm going to wash it again myself tomorrow. I would DEFINITELY NOT recommend Reedman Toll to anyone.

I had my vehicle in for service not to long ago. I had... - legit4life

I had my vehicle in for service not to long ago. I had two subwoofers, an amp, and a radio installed in my vehicle. I wasn't to sure about going to a dealership for this installation cause they can be real pricey. But i was surprise at the price off the whole installation. Very affordable and i love my sound system. I recomend all my friend and family to go visit this dealer. I would have given them all 5 but theres always room for improvement. I have an appointment to get an alarm installed and can't wait to see it work.

Non existent service, I believe they damaged my car when - No,nope,neveragain

Non existent service, I believe they damaged my car when repairing it. Then tried to charge me for their error! Stay away!

Excellent, prompt and respectful service! Thank you.... - MazdaCX5

Excellent, prompt and respectful service! Thank you. Same day service, with no upsell, informative and a timely completion of the work.

South hills Lincoln mercury - Lincoln avaitor

I recently had a problem at south hills Lincoln mercury with the service department that I have been going to since 2003. I was very frustrated , and dissatisfied at the time . I was surprised to get a call from the owner Mr. Rick Jacobs asking me to stop in and discuss the issue. I can't say enough about Ricks sincerity and willingness to make sure that I was completely satisfied with everything that was done on my 2003 aviator with almost 300,000 miles . We bought the car there and the service dept has kept it running and driving like the day we bought it and that's what I have come to expect. South hills Lincoln mercury is a great place to buy a car . But there aren't many dealerships with a service dept that will take care of you like family especially for 12 years and 300,000 miles. If Lincoln ever brings the Aviator back into production we will buy a new one from South Hills Lincoln Mercury. If they don't I am confident that South Hills Lincoln Mercury will keep us going at least another 300,000 . NO JOKE ! Loyal customer, Samuel Vignoli

Dan Kennedy - RJS

Dan is the best person in the service department. He is professional, courteous , knowledgeable and friendly.. He does what ever it takes to take care of his customer and it is very much appreciated. When I go in I deal with him only, it’s worth it to wait for him. He is the main reason I go there for service.

I cannot speak for the sales department, but getting my... - jsperry5683

I cannot speak for the sales department, but getting my car serviced has been a joke. Their communication is less than lackluster, and it seems their desire to give me my car back is nonexistent. My car broke down while driving through the area from Ohio to Philadelphia in mid-November. SCF was our choice to get our repairs done, but I was told they couldn’t take it until December 2nd. Given parts shortages, holidays, and Covid, I accepted that this would be the best we would be able to do and was patient. They looked at my car and confirmed what we had thought was wrong: a blown turbo. They said they could have it fixed in a week. Over a week later, I had not heard from them, so I called to see what was happening. They then informed me that they had put my engine back together with a twisted seal and had to take it apart again to fix that. The following week, I called them again and they then informed me that the car had broken down on the test drive. They said they believed it was now a cracked piston and would likely require a full engine assembly replacement. This was two days before Christmas. Again I waited through the holidays, and when I hadn’t heard from SCF, I called them stating that I needed to speak to a manager because this was becoming unacceptable - the manager knew nothing of my situation. I was told that they were waiting for my warranty company to contact them, and that was the last I have heard. That occurred on January 10th. The phone call lasted 21 seconds. I have not heard from them since. Prior to this (aside from the holidays), I had been calling twice or once a week. Now here I sit in limbo because my second car is stuck in a town 5 hours away. Sure would have been nice to have my all wheel drive vehicle during the snow storm a few weeks ago.

Excellent customer service and repair - Rory Quinter

I have an RV on a ford chassis and my brake lines failed. I called Tom Masano truck service and Phil Williams took care of all my needs. I had a great experience. Phil was so polite and courteous, he made me feel important. I had my RV towed there on a Thursday morning and Friday I was driving it out. They did a wonderful job and I feel save once again driving my RV. Thank you

Very bad company. Poorly managed, work takes twice as... - Vinnyjeep

Very bad company. Poorly managed, work takes twice as long as it should and then they charge you for it. Tom is a horrible person to deal with, no people skills at all, he just wants your money,