89 Pennsylvania Mitsubishi Service Centers

I am giving this rating because I was overcharged for... - mick564

I am giving this rating because I was overcharged for service. I have been a mechanic in the aviation and aerospace industries for 25 years, I can turn a wrench. I work 6 and 7 days a week and have little time for truck repairs. I took my truck to Crivelli Ford, where I bought it, for service. It was running rough, I figured it was a cylinder miss-firing. It was. $202.95 later I had one new ignition coil for one cylinder. There was a $92.58 charge for parts and the rest was labor. 6 mos. later I had another cylinder miss-fire. I had bought a diagnostic tool in the mean time and fixed this problem myself. The coil cost $45 and the total time to replace the coil was less than 35 minutes, including travel time to get the part from a local Ford dealer. Diagnosis and replacement time was less than 10 minutes. I called the service manager, he said the high bill was due to using a system analyzer and a Motorcraft part. I told him I used my own analyzer and bought the coil from a Ford dealer. He had no response.

Body Work that makes your car look brand new - dorothyevers

My first experince at Desimone was about three years ago when my car was hit. Dave in the body shop made my car look brand new. I later traded it in and got another car, a septa bus hit me from the front and once again desomine made me whole again. Since then i have recommended anyone i know that have a vehicle to go to desomione.

outstanding! - mikado150@

I was a Ford customer for 18.years. however, GM had better incentives And very accommodating sales force with no pressure as i use a cane and wheelchair. robert kubiak.

Charged for service never performed - Agrannas

Want to be taken for a ride? Take your car here for service. They charged me nearly $200 (all labor) to diagnose an emissions system leak which they said required dropping the gas tank to find. After telling me the fix would require a new gas tank and a total cost of $1550, I took the car elsewhere for a second opinion. Ends up they never even dropped the tank! They charged me for services they never performed. The rusted bolts were still rusted onto the body and to drop my tank also requires dropping the exhaust system and it was never moved. I ended up getting the problem solved by the second mechanic for under $300 (who actually dropped the tank AND fixed another issue in the exhaust system) and fixing it did NOT require a new gas tank. As with any business transaction, trust your gut if you think you're being taken advantage of, and get second opinions if your car is in drivable condition and you have the luxury to take it to another mechanic. I will be outlining these events in a letter to the owners, not sure how that will play out, but I intend to tell everyone I can what has happened here to warn them. Also, depending upon how expeditiously this issue is resolved, I am likely to file a report with the better business bureau and the PA Attorney General Office for fraudulent business practices.

Definitely not a 5 star jeep dealership This is... - phillyjen

Definitely not a 5 star jeep dealership This is definitely not a five star jeep dealership. I am a regular Gary Barbara customer but they were booked so I... (Full Review) This is definitely not a five star jeep dealership. I am a regular Gary Barbara customer but they were booked so I tried Gegnas Chrysler and was disappointed. My jeep was in the service dept for over two days and all it needed was a new battery. After having the jeep for two days, they had the audacity to charge me labor for investigating my complaint, then finding out what was wrong with the jeep and then replacing the battery. So, all together I was charged 3 different labor fees. I questioned this at the service dept and nothing they said to me made any sense. Coincidentally, all mgmt was out to lunch. ..or so I was told. Also, when I got to the dealership, no one appeared to be really busy, which I guess would explain why it took them two days to put a battery into my jeep. Avoid this place at all cost if you don't want to be riped off.

Just stopped for express oil change. - tk22222

Just stopped for express oil change. Was informed it would be 2 to 3 hours as they were short staffed and lunch time. Blah blah. So much for express. Bought my car there new and have had pretty good service up until now. Maybe should eliminate this service and stick with appointment only service.

To start, the secretary was rude & did not seem to... - Edward63

To start, the secretary was rude & did not seem to know what she was doing. The mechanic charged me for parts he never replaced an also put my rear driver side wheel on backwards. I found this out after i had my truck looked over at another garage because I was skeptical of the work that was supposidly done. When i confronted the mechanic, he was ignorant an overly defensive. Since then I have heard many other complaints regaurding Jayce Automotive.

Very Professional and courteous. - titosjr

Very Professional and courteous. Staff takes the time to break down and review all the pieces of service so you know what you will pay for ahead of time, and they review any changes that pop up during the service before they continue.

Great dealership, they were very professional and... - Tank_466@hotmail.com

Great dealership, they were very professional and knowledgeable about the vehicles. Mr. Ramirez did a great job and I would recommend him as a salesman to anyone, we didn't feel presured by him for a sale. Extremely not like a typical salesman. Great Young man. Thanks

Service Department - Amy D

Super helpful and friendly! The staff in the service department are always easy to speak to and they answer questions readily. The sales staff are honest, helpful, and kind. I highly recommend this dealership.

As Always Jim is at the top of his game. He is always... - MMORELLI

As Always Jim is at the top of his game. He is always friendly knowledgeable and gets the job done right the first time. Can’t say enough good things about this guy.

I never write reviews but there service is absolutely... - Shanedonavan

I never write reviews but there service is absolutely amazing I’m shocked the fact that they wash your car no matter what you are there for! Highly recommend definitely doing all my business with them

I was impressed at how Larry gave me such a friendly - harveywallsart

I was impressed at how Larry gave me such a friendly local neighborhood treatment when I visited his lot. With over 50 years in his business I believed he would have the trust and respect from local community and he showed why. With that many years in business it matters; so I look for that. So, my experience with Larry was so satisfying that it became the bar at which I set to evaluate every other dealership I would visit the next 3 days. After a few days, I had eventually narrowed my car choices I still had interest in from each dealership thru research, inspections, and test drives, etc. And it was Larry who gave me the best deal for his product and the best experience on his lot. What also stood out was that he offered a very good warranty that we 'both' went over (i.e. to know what ISN'T covered, very important). He even showed me the service record that he completed on the vehicle before I asked. After we finalized the deal on the car, he unexpectedly helped me out by offering to follow me to the rental company in the the next township to drop off my rental and drive me back to his dealership so I could drive my new SUV home that day. I did not expect him to offer to do that. Bottom line? I did the crucial homework when shopping for a 'USED CAR.' It's hard to find a hidden gem in this over-saturated used car market, therefore, research is a must in this field. But also, choosing the right dealership to put your trust in comes second. I had a great experience with Larry and I am satisfied with my decision to purchase my used car through him. Important advantages: Do the research: READ THE WARRANTY, research the dealership, warranty company, and the vehicle history (VIN). Do these and you're less likely to get screwed. Therefore, the homework we have the freewill to do is up to us.

Horrible - Kerrie5130

I got a Van off of him less then 2 weeks ago everybody told me not to go to him and I didn't listen that was the biggest mistake of my life. He guaranteed me that nothing was wrong with it and I believed him but I signed a sold as is paper 3 days later I started having problems with it I took it to the garage and there are so many things wrong with it it's gonna cost me over $1500 to get it all fixed never ever buy from him he is s fraud and should be put out of bussiness

Superlative customer service! Had the hail damage... - UNCLEBOBO

Superlative customer service! Had the hail damage assessed on Friday, received a call on Saturday to schedule an appointment, dropped off the car on Tuesday and had it back on Wednesday looking like it just came out of the showroom. The overall experience exceeded my expectations. My personal thanks to all who were involved.