12 Rhode Island Nissan Service Centers

Took a couple days for part to come in. - dsanger77

Took a couple days for part to come in. Gave me a rental but communication was excellent.

Mark Sampson - C. Boffi

This is the 3rd lease through Mark Sampson at the Balise Nissan in Warwick. They have been all positive experiences! He has been very helpful from my first lease till my latest. I would strongly recommend him to anyone looking for a new vehicle.

Very pleasant service man, Seamus. - Rogue2021

Very pleasant service man, Seamus. Explained all that was done to my car on recalls

Was exploring accessories/parts for my Frontier Pro-4X... - 1Sunbum

Was exploring accessories/parts for my Frontier Pro-4X and saw that Premier, my local Nissan dealer, had a 15% off promo. I called the parts dept. about the item I wanted, and they danced around the 15% off deal, eventually offering me the accessory at list price plus tax with no shipping charge. I agreed altho I thought it wasn't any great deal weighed against the supposed 15% off promo. Up side was when I offered to come in to pay for the item they said I could pay when it came in. That was just about 2 months ago; there's been no follow up call from the parts dept. I didn't buy the truck (got it new last summer) from this dealer but that shouldn't make any difference. When looking for a new "small" p'up I decided on the Frontier because I obviously liked it (it replaced my 18 year old Ford Ranger), JD Power ratings were very good, and just as important there was a local dealer "just in case." But no follow thru by the dealer is really poor customer relations and has me thinking twice about patronizing them in the future. It might seem trivial but it's not to me: Their apparent inability to manage something as simple as the parts ordering process has me seriously questioning how well they manage service/parts side of the business overall. I shouldn't have to call them to follow up so they can get my business; earning a customer's business is their job. From a "big picture" perspective ( I realize this is subjective), I'll repeat that I like this truck but my customer relations experiences from both Nissan dealers I've dealt with so far has me seriously questioning how Nissan sees customer relations.

Both the service and sales people treat you as if you are... - J. Fish

Both the service and sales people treat you as if you are royalty. No matter the reason for the visit, scheduled or impromptu, you are greeted by name, taken care of promptly and the staff makes sure you are completely satisfied before you leave. I would recommend Speedcraft to anyone.

Requested service to do a Pre Vehicle Perchance Car - dvfrock

Requested service to do a Pre Vehicle Perchance Car Inspection on a vehicle purchased elsewhere. The definition of a PPCI is: (A shop or dealer offering a pre purchase car inspection will provide the potential buyer with a detailed assessment of the car covering cosmetic, mechanical, and safety conditions as well as the condition of the electronics, complete with a portfolio of photos of any visible problem areas). They not only DON'T check over the entire vehicle, but rather only the areas of concern as if you yourself was to know what to look for. Unfortunately, the vehicle in question was an already purchased Nissan and needed an immediate inspection as proof of issues to require the sales venue to repair at their cost so I agreed. I later retrieved the vehicle to pay now $172 as they even tacked on shop supplies to the invoice. What supplies on an inspection and half @#& one at that? They quated over $1200 for parking brake shoes, over $5k for a new rear end. NEVER EVER will I visit let alone purchase a vehicle from them...... EVER!

Great experience! - Cwalker

Everyone I dealt with were very accommodating and friendly. Very quick and fair priced. I will definitely go there for service in the future. Thank you to all of the staff.