24 South Carolina Cadillac Service Centers

The employees at Fred Anderson are very friendly and - Boojill

The employees at Fred Anderson are very friendly and personable. I normally deal with Howard Bush when taking my vehicle for oil changes and normal maintenance service. He is always a pleasure to deal with.

Great work by professional people would highly recommend - Garycgrant48

Great work by professional people would highly recommend this location for service work for sure

good service. - hughandlana

good service. Was an advocate for me with the other insurance company who wanted to used "recycled" parts. Thanks so much!

Holding true to their word “free oil changes for life” - Mike

Holding true to their word “free oil changes for life” close and coveinent quick service, nice employees

Once again excellent service from the folks in the - Alan

Once again excellent service from the folks in the Service Department. Had to run by Friday with an issue and was taken care of quickly and sent on my way. Kat was super friendly, helpful, and on top of things there! She was awesome. Highly recommend Richard Kay!!!

Oil change to jury trial - 2014WRX

Simple oil change turned to new engine. After having a service performed on my vehicle that went wrong, my vehicle now has a new engine. When contacting Baker after failure, it was their position not to take responsibility for the issue that was deemed a direct result of their work. After consulting with a lawyer and making an attempt to resolve the issue, a court case was filed. It was a lengthy process that saw them utilize 2 defense firms and have their GM and service director directly involved with the case. At the conclusion of the trial a jury found against Baker and in my favor, faulting them with the issue and awarding funds for repair. Baker Buick GMC Cadillac and Baker Motor Company’s reluctance to right a wrong done in their service department is unbelievable and unfortunate. A company that has a reputation around Charleston of class and excellence to treat a customer in this way and not back their work and shortcomings. Very disappointed in the conduct of the management team at this location, could’ve been handled in a much better way.

My truck broke down on my way from Delaware to Florida.... - abman47

My truck broke down on my way from Delaware to Florida. Fairey saw me quickly and repaired the truck. EVERYONE was pleasant, efficient, and professional. The service advisor, Kendall, was particularly good. If I lived in SC, I'd make sure to buy my next car here!

Job well done and in less time than originally thought. - Steve

Job well done and in less time than originally thought. That is why I only use GMC dealerships to service my vehicles.

My rating for the Service Center and would I recommend - sunny2

My rating for the Service Center and would I recommend this service center are all ONLY if Justin Hartley and the staff at the time were still there. After purchasing my 2011 Chevy Tahoe in Rockhill, SC because could not deal with Master, only took my car to Master for service. TOTALLY trusted Justin Hartley as he NEVER led me wrong!! Then, finding out you had let him go and the reason why decided would never go back to Master. Have since understood that many of the techs and Service Mgr left am totally confident with my decision!! Whatever happened at the upper level of management certainly needs to be revisited. The whole service department may need to be overhauled. I am still with a Chevrolet dealership but doubt I will be coming back to Master. Apologize for this being such a scathing review but feel very let down by Master.

Very good dealership. - jmpbear

Very good dealership. Staff very polite, friendly, They do a good job when you need their service. Have never been disappointed in the quality of their work.