36 South Carolina Dodge Service Centers

They really did a good jobs thanks again for taking care - singletonk02

They really did a good jobs thanks again for taking care of my i will come back

good service. - hughandlana

good service. Was an advocate for me with the other insurance company who wanted to used "recycled" parts. Thanks so much!

Tessa and Junior did a fantastic job. - Bdavis0912

Tessa and Junior did a fantastic job. I will continue to bring my car here

Service department did a great job diagnosis and repair - trever.mcneely

Service department did a great job diagnosis and repair for my wife's Jeep. Completely satisfied.

Geremy is always a pleasure to work with employees always - michaelforgea

Geremy is always a pleasure to work with employees always say hello and the work was done in good time

They were great again as usual! - Wayne.kasal

They were great again as usual! Always do exactly what they are supposed to do!

Cooper & Oles in the service department were professional - Frank

Cooper & Oles in the service department were professional and very knowledgeable. My 2006 Jeep Liberty was diagnosed & repaired in a few days to my satisfaction. You have a terrific service team. I like the frequent text update. Thanks, Frank

Adam is a excellent service consultant and he knows the - rmsdbs

Adam is a excellent service consultant and he knows the product and he is a pleasure to communicate about the car. I have had many vehicles overtime but he’s the best service writer I’ve ever had.

Service is great! - BRITTB

Service is great! Love the people there! I drive an hour for service because the one 4 miles from me sucks!

I have had no problems with the service dept with the 4 - tom

I have had no problems with the service dept with the 4 new Jeeps I have purchased at Hendrick.

The service rep Justin was awesome as he always is. - Gilr60

The service rep Justin was awesome as he always is. The only issue I have is a tapping noise at start up in my Ram 2500. Justin is exhausting every thing he can to help me but the problem is still not fixed which is nothing again him. I would rate as 5 if I could get this resolved. Would be 5 for the service associate for sure.

She went far beyond the expected to deliver the ultimate - Watson.title

She went far beyond the expected to deliver the ultimate experience. I have purchased a lot of vehicles in my 60 years, and she made this the most pleasurable experience of all time. Her working knowledge of the product was amazing, and she displayed the expertise to work through my situation with options that I would never have thought about.

Luke and Riley were awesome. - Wendypelfrey13

Luke and Riley were awesome. They were honest on what my car needed. I'll definitely be back.

Took truck in for misfire service and someone helped - Not Happy

Took truck in for misfire service and someone helped themselves to items in my center console and stole something very special to me. Will definitely not return.

Friendly, very personable and extremely helpful! - Tori Rice

Friendly, very personable and extremely helpful! David Levy is a great sales men that gave all the information needed for any questions I had.

Trying to get recalls done on my 2021 ram. - tankwells57

Trying to get recalls done on my 2021 ram. Every time I call Conway Dodge in Conway south Carolina I get the next week run around. The parts will be here next week .The first time I asked about the recall was 6 June. I have called 3 times since then ,every time it's next week. I will never buy another dodge or anything at Conway Dodge. Crappy service department

This dealer has the absolute worst service department - a64IHLJECD

This dealer has the absolute worst service department I've ever experienced in any industry. I recently took my truck in to have a water leak fixed. They had my truck for 14 days. During that time, I was promised call-backs at least six times. I left a voice mail for the sales manager. It was never returned. The service tech I was working with flat lied to me multiple times by promising calls and status updates that never came. Several calls rang for about 30 - 40 seconds before going to a message that doesn't let you leave a message, but says something like, "There is no one available to take your call. Thanks for calling. Goodbye," and then disconnects. And this is during their posted business hours. My wife and I have bought five new vehicles over the past nine years or so. I kept going back, thinking that their service department just HAD to have gotten better. I've never been more wrong. And we will never be back. Maybe the Sales folks, or even, say, Management (!!!), could apply some pressure? At this point, that's just not going to happen. This renamed "Legacy" dealership is certainly building one, and it's one I want no part of as a customer. Poor customer service has become a way of doing business. Legacy indeed.

Crystal was an extremely professional service advisor. - darrell_davis48

Crystal was an extremely professional service advisor. She was kind and courteous. I would recommend her to anyone who needs their vehicle serviced.

Great staff from service to parts to customer service and... - Happy customer

Great staff from service to parts to customer service and sales staff great buying experience always.W e have purchased 4 of our vehicles from Moncks Corner location but our 5 star rating is due to service department and parts department extremely knowledgeable staff and great customer service from them

Fast and good customer service - Recardo79

Great people and great service I would recommend to family and friends to go to Bob Richard and they have refreshments while you wait on your vehicle.

Excellent Service! - Donnie

I purchased my Ram at another dealership but due to bad service I started having my service done at Piedmont Chrysler Jeep Dodge Ram about 2 years ago. When I am ready to trade it will be with Piedmont and that is all because of Bryan Ward and the service department. Service is everything to me and Bryan knows me and my preferences. He calls me by name and makes sure that everything that I wanted done is completed right. If I can't trust the dealership to perform service on my vehicle I will not buy from them. I trust Piedmont Chrysler Dodge and recommend them highly.

Good experience - SP

This is my fourth new car I purchased from Quality need I say more. Friendly knowledgeable straight forward sales persons .Great deals. Good service. They spent as much time as needed with me going over new technology in my Maxima. Excellent post sale they do not disappear once they make a sale.

Great service. - jconne5

The service dept. made sure all recalls and warnings were taken care of during my visit to repair my door locks on my Ram 2500. My door locks are now working great.