58 South Carolina Ford Service Centers

The salesman was great it defiantly made the buying - nicstokes16

The salesman was great it defiantly made the buying process easier. I enjoy the truck will look to buy again one day

Always respectful and considerate when I talk with - Bigdaddyjoe2073

Always respectful and considerate when I talk with someone at Herlong Ford. I highly recommend this dealership.

We had a great experience shopping at Fort Mill Ford. - Sheryl565

We had a great experience shopping at Fort Mill Ford. We always experience very good service.

Good service on my recall, oil change and wipers - mdemaria2009

Good service on my recall, oil change and wipers replaced. Kyle was friendly and handled everything. Pleased with the service department today.

Mike Johnson, Very Very Pleased with my experience with... - H.D. Nix

Mike Johnson, Very Very Pleased with my experience with him last Friday he handled the problem with my Truck very professional and have nothing but high praise for his attention !! Thank you Mr. Johnson !!

I will NEVER forget their kindness. - Sharon Rhea Ford

I will NEVER forget their kindness. You just never know when you make a major difference in someone's life ... and they have. These people know what they are doing, are professional with fair pricing, and they care. I would never buy anywhere else. I can be extremely critical after dealing with less than honest people in other areas (home repairs, etc.), so when I hand out praise, I can tell you that it is well earned. Tidelands, see you next year to buy my new Explorer!

good service. - hughandlana

good service. Was an advocate for me with the other insurance company who wanted to used "recycled" parts. Thanks so much!

Staff is always very friendly, easy to talk too and - tdavis458

Staff is always very friendly, easy to talk too and always do the service in a timely manner

Always excellent service. - dherron

Always excellent service. Gets me in fast and let's me know how long it takes.

waited forever for the transmission to come in once it - matthew allen

waited forever for the transmission to come in once it did arrive service was very fast

Waited weeks to get my appointment for a recall on spongy - Shylow

Waited weeks to get my appointment for a recall on spongy breaks, the day before I call several times trying to get someone in service to answer the phone got a call back late in the day and advised I could not wait and it would take 2-3 days to review and confirm the issue on recalls. Only then would they order parts etc. I have had a number of appointments here in the last 5 years as I currently have 2 Ford Edges 2013 & 2015, ever in counter at QC Welch has had it issues you cant even find a safe place to park. I since have canceled my appointment as I have to have my car for work, fortunately I travel to ATL monthly and will go back to my old dealer Gwinnett Place Mall Ford. I have also been looking for Replacement edges 4 & 5 and will not be giving my business here. Rich L

Extremely efficient dealership. - heatherjohnson

Extremely efficient dealership. Christian Egizio was so helpful and thorough in finance. Keith Egizio was helpful, polite and knowledgeable when I took my car in for oil change.

van was in there for months and parts where not replaced - dave

van was in there for months and parts where not replaced correctly wires just hanging

William Beaver was very professional, answered all my - jmc12854

William Beaver was very professional, answered all my questions, kept me informed of the progress on my car repair.

Was really glad to get airbag replaced. - Truesdkm

Was really glad to get airbag replaced. Excellent service repairman was very effective and courteous

They where very nice and made sure I knew when my truck - Mtyler10162004

They where very nice and made sure I knew when my truck was going to be done as soon as they knew.

service was very good, the only problem is the long - rcapone121

service was very good, the only problem is the long wait for my car to be serviced.

My new key and fob were made and the service was - Zapper

My new key and fob were made and the service was prompt. I initially was not happy with my visit to Stokes Hodges Ford, but after I received a call from the service department and the circumstances were explained to me, I was very pleased. I learned a lot today. I would recommend Stokes Hodges Service department to anyone.

I'm OVER the top with the care and asthethics of my - ryan

I'm OVER the top with the care and asthethics of my vehicles. Ceramic coatings are a staple, as well as weekly maintenance of the coating. Mechanical care is no less important, 3k mile oil changes, NEVER replace a part without upgrading and replacing stuff that eventually WILL break before it does is the key to making vehicles work FOR YOU. On the way home from my honeymoon, a stray tire left unsecured on someones vehicle bounced and hit my truck square in the grill. Even with Dash cam footage and the guys face, SC police apparently have too many accidents to try and actually investigate so I was left with a "hit and run" style accident. Progressive kinda sucked throughout this whole thing from leaving us on the side of the road to trying their hardest to ensure my trucks repair is as cheap as possible. My 2018 f150 went through 3 shops where it was CLEAR they were advocating for insurance and NOT me. All crap aftermarket parts from China etc. I plan on doing a lot more work to my truck and WILL NOT accept having problems down the road because cheap parts had to be "fitted" to make work. Enter Jones Ford, After a Caliber regional manager actually told me on the phone that they can't meet the quality demands I would have (like simply not having dust in the clear coat) they were going to move it yet again. We found Jones Ford and thankfully got someone by the name of Randy who really took charge and for the FIRST time I felt like someone was working for me and not progressive in lieu of me. While I wished it could be back to me faster, it seems the infrastructure out there is so bad the amount of accidents overflows the repair facilities. This was confirmed even before getting it there as we had issues finding places even able to accept work needing done any time soon. However, alll things considered, it could be worse and now that I have it back. I'm SO thankful and will NEVER drive my truck in that state ever again. I will literally park it in NC and rent through that hellhole state. :) For comparison to less apparently crappy states, I fell into my work cars open door during a winter storm, completely destroyed it and bent the fender panel which needed replaced along w/ the door, they had it back to me in 3 days. Either the state needs to invest dramatically in roadways, or a lot more body shops need to open out there ASAP. Anyways, all things that could be controlled by Jones Ford were handled professionally, and in a fairly timely fashion all things considered. Full disclosure, my late mother was a Karen and there were jokes that the "Karen stigma" was started by her and some now hidden youtube video :P That being said, when I feel like I'm not being handled in a way I feel appropriate, I speak out and the VERY few times I questioned anything with this process, they were not only responsive, but took the extra time and care to explain in honesty what parts are controlled by them, what red tape they have and when things are just out of their control. While I wouldn't want to ever have to deal with a car related problem in that state again, if I had to, I'd only trust Jones Ford. Also worth mentioning, if I didn't have a friend who'd kill me in my sleep if I bought from another Ford dealership, I would have been inclined to buy my next vehicle from them.

My overall experience was so bad that there isn't enough... - cassw71

My overall experience was so bad that there isn't enough room for everything to be put on here. Summary would be that the service dept. doesn't know how to work on cars or keep from damaging them while they are working on them. FRAUD would be the first word to come to mind. Don't take your vehicle there, you would really regret it.

Great auto repair service is hard to find nowadays,. - mpatrick

Great auto repair service is hard to find nowadays,....especially from a Dealer. Anderson Ford defies this trend and provided me with highly courteous and responsive customer service on a major repair on my Ford Fusion. It was covered under mfg's warranty and they handled everything with Ford so that I did not have to tie up my time doing so. My repair was completed in a reasonable time frame as well. I will definitely use Anderson Ford again for any future repairs on my Fusion.

We had a problem with dead battery and noticed back... - William

We had a problem with dead battery and noticed back ceiling lights not going off in our Lincoln. They installed new battery, but also kept car for days, giving loaner to determine light issue so we wouldn’t have dead battery issue again. Charity Murphy was great, even followed up with call days after picked car up and didn’t overcharge us. Charity has restored our trust in using dealership repairs. We are confident in Beach Automotive’a integrity to only making necessary repairs and not overcharging.

Chris service advisor is very helpful and went out of his - Steven

Chris service advisor is very helpful and went out of his way to ensure my 16 year old daughters car was serviced correctly. Parts from ford came in and 1 of them was wrong due 2 boxed error from the factory. Mike the service tech caught the error when the correct part arrived double checked the car and ensured everything was safe with no issues after he test driven it. Chris even went out of his way and personally drove the car to my house on his break while I was out of town to make sure my daughter has her car. He is what customer service is all about. Thank you very much Chris, Mike and Berkeley Ford for all your help.

Terrible! I brought my car here to have the AC fixed. I... - kjardell818

Terrible! I brought my car here to have the AC fixed. I dropped my car off at 11am and was told they would look at it and tell me what was wrong. I called at 1:30 when I hadn’t heard anything and was told they’d call me back. I called again at 3 only to be told they’d call me back. I called again at 4:50 and finally was told I needed a new AC line and it would be here in a day or day and a half and they’d put it on and my car would be ready Friday. I called Friday at 3:30 to see about picking up my car to be told the part wasn’t here and it would be ready Monday. I finally got a call Tuesday telling me the line was on but it was going to be much more because it needed a new compressor. I go to pick up my car later that day to wait an hour for them to put the front bumper back on. NEVER COMING HERE AGAIN.

Oil change - Fordf150

Had oil changed and filter changed.. was very professional and friendly.showed me air filter and was very honest on things.would recommend to others

Jeremy is the best! - sstafford76

Jeremy is the best! Excellent Customer Service! He always answers all my questions on the telephone and in person! Thanks Conway Ford!

Service Department seems to be very good. - Seabiscuit

Service Department seems to be very good. But they apparently are limited by the dealership on the level of customer service convenience they are allowed to provide. I would not buy tires from them again. Excessive wear on tires after 15,000 miles they apparently will not honor tire warranty even though they did previous alignment check and servicing prior to and after I bought tires from them. I had much better experience with Discount Tire with my previous vehicle with them a 20,000 mile tire wear issue was resolved with a new tire replacement, they did not even prorate tire wear for exchange.