21 South Dakota Buick Service Centers

Fantastic! - Gail S

northtown provided me a loaner while my car was being fixed. I had hit a raccoon which did quite a bit of damage. While assessing that damage, they discovered that my one tire had belts showing and that it was quite dangerous for me to be driving it. Susan and her team did an amazing job in providing customer service, letting me know what was needed, worked directly with my insurance company for me, and I got text messages keeping me informed of the progress. Amber over in service listened to how I use the car...I am constantly driving, worked with my budget and the use of my car to get the best tire I could. She also did an oil change and an inspection of my car, when they discovered an issue, she called me to see if I knew about, if I wanted them to fix it and what the cost would be. With a new windshield, body fixed, all new tires, and an oil change, my car looks and feels like a whole new car! With oil changes only being 27.00, I won't be going any where else for my oil changes! then, I noticed that my oil change sticker said 5,000 miles for my next oil change. I called in to ask why, I was explained to that they use synthetic oil therefore, oil changes are every 5,000. With the amount of mileage I put on, compared to paying 45.00 for a regular oil change, this is going to save me lots of money by the end of the year! Thank you so much Norttown! You guys are the best!!

Had a recall and it was handled very courteously and - Mark.fuoss

Had a recall and it was handled very courteously and promptly on short notice and a good job done!

2nd chance was a bad idea. - candi00dennis

After my last visit, which I was reimbursed for the owner himself asked we give them another chance, unfortunately I did. My vehicle threw an emissions code and thought for sure they couldn't screw me over again. I was wrong. After sitting and waiting for 3 and a half hours I decided to see what was taking so long to diagnose. (I stated upon making appointment no work if warranty wouldn't cover it) co.e to find out the change 6 spark plugs and wires without my ok. Then they decide to keep it over night and I had to ask for a courtesy car which didn't have but an eight a tank of gas in it. I receive a phone call the next day from mike stating warranty wasn't covering it. I had already done my homework and with both my warranties I was told it was covered. I waited for my husband to return the courtesy car and pick up mine. After paying $500 he was able to leave with my vehicle and the receipt I needed in hand. Thank goodness for Stephanie a gm customer care rep and curt patton of plaza gmc in Omaha, I was later told Mike the service manager never even tryed to get warranty to cover it. Then Joel Beadle the owner suggested we not do business there anymore. I cant wait to throw it in his face that I was right and his business is shady. Also that I was looking for a dealer to take contract for vehicles with the wind turbine site for GE. Won't be him and to think I need 12 new work vehicles. So take my advice or don't beadles is a place you don't want to do business.

Oil Change - dtnel78

I use this dealer for oil changes as I've always did since 2005. About 99 percent of the time I'm in and out in under 20 min unless they do a vehicle inspection which they do at times for free when slow or if you have a flyer you may have received via mail.

I trust the Service Department at BAM. - Brooklyn Sens

I trust the Service Department at BAM. I have a sense that they are acting in my behalf and always instruct them to tell me whatever PM I need to have performed. Trustworthy and professional.

On an out of state vacation and Truck troubles, Whites... - Gigsby

On an out of state vacation and Truck troubles, Whites Queen City was able to fit us in and get us on our way. Very courteous, polite and pleasant, keeping us informed on the progress of the repair. We would highly recommend and were extremely satisfied with their service. Thank you, Randy and Debbie Henke