Tennessee Mazda Service Centers

Friendly staff and great service! Loved the unique video... - amyv_005

Friendly staff and great service! Loved the unique video feature and thought it was so refreshing and honest. I have never seen another dealership offer that type of real time video and greatly appreciated. Will come back again!

Nice state of the art facility. Loved how the Service... - tina.smith080913

Nice state of the art facility. Loved how the Service Department interacts with its clients. The atmosphere was personable, professional & knowledgeable. A place to be trusted.

Friendly service, professional, and courteous of the work... - jamesfinkgso

Friendly service, professional, and courteous of the work performed along with a summary of work performed. I am pleased with the service results. Germantown of Mazda service is quick and timely.

Me and my wife went in looking for a car and we ran into... - Nathaniel/ Michelle

Me and my wife went in looking for a car and we ran into Austin!! He is very blunt and will shoot you straight no matter the circumstances! That's always nice to have instead of being pulled around. thanks to Austin we left today with a 2020 outlander thanks to the adventure employee !! I'd send other people there if their in the looking / needing a car.. thanks again

Horrible service department!!... couldn't get anyone to... - Nothappy

Horrible service department!!... couldn't get anyone to return my calls, called 3 times was told each time that I would receive a call back. I bought my car there and have had service done there before. So disgusted, took my car to another dealership (not a Mazda.)to have it repaired. Won't be back to Wyatt Johnson for anything.

We had a good experience talking to the mechanic, very helpf - Talk

We are from Kentucky and our Mazda CX-5 had suddenly shut down while on vacation in Pidgeonforge., Tennessee. We were kind of stranded, but we’re able to get to our cabin thru our daughter and her family. The next morning we needed some help from the dealership to possibly look at our car once we got it towed there. My husband called the dealership Saturday morning, the next day. The receptionist was as rude as can be, wouldn’t allow my husband to even talk with the mechanic, and told us ‘ don’t know what to tell yah’ . We’ve never been treated so rudely, and we are an elderly couple. Just needed to let you all know, so she doesn’t chase customers away, with her ignorance!

Brake inspection of least worn pad - professor

Two thousand miles after taking my Miata to BG Mazda for its 40K maintenance my rear brake pads had scored and damaged the rotors beyond repair, leading to a big repair bill from them. When I asked why they had not told me earlier that my brake pads should be replaced, the explanation I received from their service rep Felicia was that they only checked the outboard pad. She said the inboard pad gets more wear, so she was telling me that their inspection is of the part with less wear, which is stupid beyond belief.

Routine maintenance - Ladyharrell18

Had to go in for my 10,000 mile oil change. Staff was very friendly and very fast service. I forgot to turn my coupon in at the beginning and Donna took care of me at the end. Tire pressure light came on after I left and they took me right back and fixed it for me. Amazing service will recommend to everyone and will definitely go back for my 15,000 change

Perfect - mojo

Anthony Moore is a excellent car salesman he took great care me, I would recommend anyone for Anthony thank you my experience overall was great.

I visited Pro Auto to get my car detailed. The owner Kirk... - tom zekoney

I visited Pro Auto to get my car detailed. The owner Kirk greeted me and was very professional and knowledgable of the questions and concerns i had about my car. I was sold in seconds on the service. They got me in and did a wonderful job. The employees had a high skill level and completed my car to exceed my expectaions. I know they do alot of business, but i felt like i was a top customer. They also started a car sales lot. Looks like these guys are growing and doing well. No wonder. Great experience. They have my business and i have never heard any thing negative here in town. thanks pro auto tom