82 Texas Cadillac Dealers

Do not do business with these people. - jeffhals23

Do not do business with these people. I spent 10 days or so back and forth negotiating the price of a used car with them over the phone (out of town buyer). We finally agreed on a price, and they told me they would send me the paperwork the next morning to sign. When I followed up the next morning after not hearing from them, I was told they sold the vehicle after agreeing to a deal with me. The agreed upon price with me was only $400 below their current asking price, so they basically sold the car out from under me for maybe an additional $400. I understand we did not have anything signed, but it just shows you their word means nothing. Just know that as an out of town buyer, whatever agreement you may have with them doesn’t mean anything unless you’ve signed the papers you’re at their mercy to send to you. They will sell a car out from under you if someone walks in the dealership and wants to pay just a little bit more. I will never know for sure, but it is even possible they used my agreed upon number as leverage to get the next customer to pay more for the car. It is honestly just a sad way of doing business, but that’s apparently who these people are.

Had 1 bad visit. - minytie

Had 1 bad visit. But, they have went above and beyond to make things right. I am very pleased with the end results and will definitely use them in the future, if need be. Thank you!

Kyle is an awesome young man,third vehicle from him . - Holywildlarry

Kyle is an awesome young man,third vehicle from him .I will be back.Thanks for making buying vehicles so pleasant.

Urine poor customer service! They place you in voice mail... - Eyes Wide Open

Urine poor customer service! They place you in voice mail jail. No departments pick up a call. Must be nice to count profits and leave people wondering if this is Third Word outfit parading as an Auto Dealer.

Great Experience - Sportsman

I had a great experience buying a 2013 Ram from Barrett in sales and Isaac in finance. I came from Amarillo for a better deal. Truck Town's prices are very competitive and they let me use a loaner vehicle so they could inspect my new truck to make sure it was ready to hit the road. No hassle no hard sell. I tell everyone to go to Truck Town Lamessa.

Very frustrating experience. - DavidJames

Very frustrating experience. I emailed and called on a used bmw x6. Andrew the internet salesperson was great in the beginning. Car just came in so I was waiting for photos and a video since I was buying out of state . I sent them everything they needed, license , credit application. Saturday am Andrew sent me the video , I asked about shipping and he was talking with his manager . I agreed to handle the shipping myself. I told him I would take the car and was ready to give him a deposit while they did the paperwork. He said the finance manager would call me for my credit card in a couple of minutes . 45 minutes later he called and said they shipped the car to their BMW store . He would get it back and couldn’t take my deposit until he had the car back. After about 10 calls unanswered or returned and several emails they went dark. Andrew would not take my calls and didn’t have enough respect to even email me. Terrible customer service and a complete waste of my time. I would strongly recommend staying clear of trying to do business with a dealership that treats customers like this . Still no response after three days, they sold the car to someone else in the middle of me buying it . Lots of lies and a salesperson who has no integrity and lacks a back bone .

Responsive and helpful dealership. - rustyfrog698

Responsive and helpful dealership. They don’t charge ridiculous fees either like some dealerships. Easy to work with.

Very helpful young lady ; after looking at the MKC on the - bobtrad

Very helpful young lady ; after looking at the MKC on the lot, I realized it was too small for my needs .

I recommend using Ernesto Ramirez as your sales... - Amandas04

I recommend using Ernesto Ramirez as your sales consultant! in my opinion the best! Gave me the best deal!! He answered all my questions, he also follows up with me all the way in Abilene!!

This is an excellent dealership! - Big Mac

This is an excellent dealership! The staff is very friendly and eager to help you out!

Tony Lopez, Jr. - kcsbob2

Tony Lopez, Jr. not only lied to us but didn’t give Tony Arredondo his commission for the sale of our 3rd new vehicle. Misled resale of our 21 Expedition by over $15,000! We will only be dealing with Tony Arredondo from now on!!!

Fraudulantly added Loyalty Advantage, AFAS Theft, and... - Old Lady

Fraudulantly added Loyalty Advantage, AFAS Theft, and Nitro Fill to my bill, at 299.00 ea. on my new Cadillac. They claimed they were things Cadillac Co. required. SURE! Will file theft on them!

All saleperson are friendly and helpful. I will recommend... - brianvan136

All saleperson are friendly and helpful. I will recommend Midland GMC to family and friends Best place to buy cars in west Texas,.please ask for Paulino or Daniel.

THESE ARE WORTH BUYING FROM PEOPLE AT THIS DEALERSHIP - PAMELAERINLE

THESE ARE WORTH BUYING FROM PEOPLE AT THIS DEALERSHIP

Very good to deal with. - ggwill

Very good to deal with. Austin was very good to work with. Highly recommend!! We will use them again. Dean in the office was great also !!

I had them put a battery in VSport, I was quote $175 on... - teamstephans

I had them put a battery in VSport, I was quote $175 on the phone, then charged $285 once I was there. Very dishonest , you have been warned.

Quintin did an absolutely awesome job from start to - Charles Manley

Quintin did an absolutely awesome job from start to finish with our Ford Expedition. I don’t usually like buying vehicles and he provided us the absolute best customer service and made the paperwork process seamless. I would recommend him to anyone!!!!

Corey Griffith sold us a used 2016 GMC Terrain. - IlkaandJohndye

Corey Griffith sold us a used 2016 GMC Terrain. Corey was very helpful, patient and listened to what we were looking for. Everyone at the dealership was very polite. Overall experience was very pleasant, and we would go back to buy a car. Thank you, Justin Lawrence, you were very kind!

The service advisor Robert Hathhorn went above and beyond - Scrappy

The service advisor Robert Hathhorn went above and beyond to help me with my vehicle. Very polite, courteous even as he was doing numerous things at once.

They had my car for 8 days and only fixed one of the 3... - Amos77833

They had my car for 8 days and only fixed one of the 3 issues and then charged me again to look at my car

I was very happy with my experiance at this dealership.... - jwmchamp

I was very happy with my experiance at this dealership. Everything about the experiance was wonderful and I would highly recommend using this dealership when considering the purchase of a new or used vehichle.

This dealership went above and beyond for me. I had been... - jessica.smith.3591267

This dealership went above and beyond for me. I had been treated rudely and puchy at other dealerships and a friend of mine knew a guy named "Jason" that worked here, so we came in and spoke with him about what I was looking for but unfortunately their current cars were over my price limit. However, Jason took our number and said he would call if he found anything for us and would keep an eye out. Well, no more than 20 mins later he called us and let us know He found me a 2010 Toyota Camry, and it was very fairly priced and very good car. It was a coworkers fathers car he didnt really have for sale before, but to try and give me what I was looking for, offered it to me. Now if that is not going above and beyound I dont know what is! I didnt not end up purchasing the car as it was still over my comfortable monthly payment range but I just wanted to share with everyone how impressed I was with this dealership and how hard they worked to give me what I was looking for.

Very accommodating and helpful. - Kathy

Very accommodating and helpful. Friendly, professional. Ver well taken care of. Excellent in every aspect of customer service. Every visit is a delightful experience

They made the leasing process easy and efficient. - Rschulte63

They made the leasing process easy and efficient. They explained all the many features of our new car and made it easy to understand.

Nice, friendly service, quick - GrandAndRed

Always enjoy going to a place of business when greeted with a smile, and the next thing I know, paper work is ready and I am on my way; Inspection sticker paperwork complete; now to the next step!

Service Department - Tommy

I was traveling to Austin, and my 2007 Saturn ion, had failed to shift into high gear. After they had looked at it, I was told it would cost 500.00 to 600.00. When to pick it up, over 900.00. The had my cell, should have called me, if it was going to be more than I was quoted. Was told it would have cost no more than 500.00 at the chev. Dealership in Plainview.

The dealership had the car pictured on their website in - jjmanzano

The dealership had the car pictured on their website in stock. I paid about $100 under MSRP (price per Toyota website data).

Service on Son's Car - Jeff

Did a great job of taking car of a repair issue on my son's car. Could not be happier. This is a service department that pays attention to detail.

Excellent service ! - McDaniel's

Awesome service. Jeff has always been good to us and willing to spend a lot of time finding us the perfect car. We will continue to buy our vehicles from Classic. Service is always great! .