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Kim was amazing! She assured me that my request would be... - JB
Kim was amazing! She assured me that my request would be met and made my visit hassle free. I will be returning. 10/10 highly recommend
Top Reviewed Service Specialists At This Dealership
Thank you for fixing my precious car. Appreciate updates... - SK
Thank you for fixing my precious car. Appreciate updates and text messages throughout the repair process. Exceptional customer service. Will definitely recommend the body shop.
Javier Medina was very professional and gave clear and... - C.Cole
Javier Medina was very professional and gave clear and honest feedback and updates. I would recommend him as your advisor. Thank you for your customer service (Javier Medina and Auto Nation-North Houston).
Dealership does not honor salesman word. - Yess
I'm paying everything they asked and now they won't fix stuff covered under the warranty I purchased I'm stuck with vehicle now and it looks like I will have to resort this myself. They literally said "I don't know what the salesman promised you but he don't work here anymore"
I'm accustomed to luxury vehicles & their dealerships -... - Sincere
I'm accustomed to luxury vehicles & their dealerships - Alfa Remeo Northside is the Rudest service department ever ! sales department non negotiable! On last week of 20/20?!!! Bought elsewhere next day great deal 👍 warning to all customers in all departments btw !? BUYER BEWARE- if you purchase elsewhere they pretty much ward you off off becoming a service customer 😜seriously?!?ridiculous!
SERVICE DEPT/SERVICEDEPT MANAGER - SCORPIO0820
SO HAD RECALL FOR MY DASH AND TECHNICIAN FORGOT TO REPLACE A BULB IN THE DASH THAT CONTROLS TRACTION CONTROL , SO NOW THAT i AM TRYING TO GO BACK TO GET THAT DONE, MANAGER IN SERVICE REFUSES TO FIX IT, BUT HE WANTED ME TO PAY FOR SOMETHING HIS TECHNICIAN FORGOT TO BEGIN WITH! I WILL NEVER GO BACK HERE FOR ANY RECALLS EVER AGAIN OR ANY SERVICE REPAIRS. I WAS CONSIDERING BUYING A NEW VEHICLE, WILL .NEVER GO TO FREEMAN TOYOTA FOR A NEW VEHICLE OR ANY REPAIRS.
Complete fraudulent misleading seller - Fraudavoider
Seller misleads and lies sold a vehicle online with complete valve train failure truck smoked immediately sounded like a shaker box nobody could have missed it. Cellar will do anything to make a buck go elsewhere if you like it and screwed by from him if you want a good vehicle run as far away from this dealership as you can
Their service department has no clue of what they are doing. - Ru12pop
Tire sensor problem took two months of two and three times a week repair before it was fixed They dented front passenger side finder and claimed it wasn't their fault.
They do sloppy half way repair. Most of their employees are gone.
This place is not professional at all, my son has taken... - Mayela Nielsen
This place is not professional at all, my son has taken the car several times with them and each time they leave a bad job, they painted the car and less than a year and the paint fell off, I took him to see the problem and the manager He said they couldn't do anything, they took a lot of money from the insurance company so they could put a painting on it that didn't work, they just want the insurance money !!!!
Replace rearview mirror - Voltowner
When I requested an estimate they said they would first have to order a part. They did not give me a followup call. However, when I tried again I got good service. They set my expectations appropriately and explained that without replacing the whole door they could not eliminate a slight gap. However, the service was quick and what I paid seemed very reasonable. I don't even notice the wind noise they said I might have.
Essence Maserati Alfa Romeo