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Thank you for fixing my precious car. Appreciate updates... - SK
Thank you for fixing my precious car. Appreciate updates and text messages throughout the repair process. Exceptional customer service. Will definitely recommend the body shop.
Really enjoyed Sean and his team assisting with the... - hsadruddin
Really enjoyed Sean and his team assisting with the Service on my maserati. Very cognizant of my time. Didn’t push any services on me and completed the work that I requested.
Awesome place to take your car they take awesome care of... - Angel Rodriguez
Awesome place to take your car they take awesome care of you. They keep in touch with you to let you know what’s happening with your vehicle. Landon was an exceptional customer service
SERVICE DEPT/SERVICEDEPT MANAGER - SCORPIO0820
SO HAD RECALL FOR MY DASH AND TECHNICIAN FORGOT TO REPLACE A BULB IN THE DASH THAT CONTROLS TRACTION CONTROL , SO NOW THAT i AM TRYING TO GO BACK TO GET THAT DONE, MANAGER IN SERVICE REFUSES TO FIX IT, BUT HE WANTED ME TO PAY FOR SOMETHING HIS TECHNICIAN FORGOT TO BEGIN WITH! I WILL NEVER GO BACK HERE FOR ANY RECALLS EVER AGAIN OR ANY SERVICE REPAIRS. I WAS CONSIDERING BUYING A NEW VEHICLE, WILL .NEVER GO TO FREEMAN TOYOTA FOR A NEW VEHICLE OR ANY REPAIRS.
Complete fraudulent misleading seller - Fraudavoider
Seller misleads and lies sold a vehicle online with complete valve train failure truck smoked immediately sounded like a shaker box nobody could have missed it. Cellar will do anything to make a buck go elsewhere if you like it and screwed by from him if you want a good vehicle run as far away from this dealership as you can
This place is not professional at all, my son has taken... - Mayela Nielsen
This place is not professional at all, my son has taken the car several times with them and each time they leave a bad job, they painted the car and less than a year and the paint fell off, I took him to see the problem and the manager He said they couldn't do anything, they took a lot of money from the insurance company so they could put a painting on it that didn't work, they just want the insurance money !!!!
I purchased a 2006 Aston Martin from the original owner a... - asnadimi
I purchased a 2006 Aston Martin from the original owner a few months ago. Make a long story short the original owner lied/misrepresented the condition and history of the car. I was interested to find out if the misrepresentation had seriously affected the cars value. I called Aston Martin Dallas to ask for an appraisal of the car and was directed to speak with Chris Johnson Sales Director. I explained to Chris that I would like to have my car appraised and would like to know what the fee would be. He was curious as to why I needed it appraised and I explained the situation. He said he would call me back. I waited one week for him to return my phone call and finally called him back but this time left a voice mail reminding him that I was still waiting for information on the appraisal. I waited another week with no word from him and decided to call him again. This time I was fortunate that he took my phone call. He made no apologies for not returning my call or calling me for the past two weeks and instead arrogantly questioned my motives while hinting that I intended on filing a frivolous lawsuit against the original owner. Again he told me he would look into the appraisal and call me back which to this day 2 months later never happened. The entire experience was insulting and displayed a lack of character on Mr. Johnson's part. My request for a paid appraisal is not out of line, but he simply had to say that it is not a service that his dealership offers instead of running me around for more than two weeks and then being condescending.
Replace rearview mirror - Voltowner
When I requested an estimate they said they would first have to order a part. They did not give me a followup call. However, when I tried again I got good service. They set my expectations appropriately and explained that without replacing the whole door they could not eliminate a slight gap. However, the service was quick and what I paid seemed very reasonable. I don't even notice the wind noise they said I might have.