168 Texas BMW Service Centers

Progressive made me take my car here because of an - Nguyennatashya

Progressive made me take my car here because of an accident when I got my car back the first time there was still damage to my door and then there was a chemical inside my vehicle and some kind of over spray on the windshield this over spray I tried to clean myself and it wouldn’t come off I had to deal with Patrick so I could bring my car back get the door completely fixed and my windshield issue taken care of . So I get my car back again and the over spray is still there now I’m dealing with Corey who called me and is now trying to say they have to figure out where it came from. I’ve brought up this issue as soon as I got my car back the first time. There playing games with me and giving me the run around about getting my windshield fixed. I paid my deductible and I expected good quality work when instead it’s poor work and really bad customer service I was told by two of their employees it something they used now I’m have to fight to get this fixed when it should have the first time or even the second time I was told the issue was going to be takes care ok now Corey wants to see the over spray why all their other employees seen it I was told by Patrick and my insurance agent this will be fixed. I will never trust these people my car is only 4 months old and now I have to deal with spots all over my windshield because of their incompetence and they maybe will do something about this. Don’t go here of your insurance company try’s to refer you here say no I’m also now looking for a different insurance company besides progressive .

This is a first class dealership. - rav4962001

This is a first class dealership. I have had numerous good experiences when it comes to getting my car serviced. The service advisors are very professional and personable. They take the time to explain what is going on with your car, and assist you in deciding whether to get the repairs done. They also treat customers as if they are important and matter .

Mr Shoftner has repaired my Ford pickup, which has over... - craiganeedham

Mr Shoftner has repaired my Ford pickup, which has over 300,000 miles, several times, and my experience every time has been outstanding. The one thing that I really appreciated the most was his honesty when assessing the problems with my truck. He did not try and charge me for unneeded repairs, and allways suggested only the repair required to correct the problem. I definitely appreciate him helping me keep my truck on the road with his affordable prices. It is hard to trust people in the car repair business, because I have been burned before by other supposed professionals. I do trust Mr Shoftner though, and he has yet to let me down. I would recommend him to anyone