412 Texas Ford Service Centers

David Hill was VERY helpful in getting my extended - JOHNJOYSYL

David Hill was VERY helpful in getting my extended warranty activated. He made sure I fully understood all the detailss.

The only dealership that I use, especially the service - Gundog

The only dealership that I use, especially the service department I never feel like I have been taken at 5 Star Lewisville

The staff very friendly professional and matched prices. - bbyers723

The staff very friendly professional and matched prices. I will be returning to have my vehicle worked on

They took care of my car and I didn’t have to wait long - Patrick

They took care of my car and I didn’t have to wait long by the time they finished.

They did an excellent service on my vehicle and advised - MAIDAEASLEY

They did an excellent service on my vehicle and advised me what needed & to where to go next time

Had a wonderful experience with Truck City Ford Service - scottkn14

Had a wonderful experience with Truck City Ford Service department. My service advisor, Sarah Pope, ensured everything went smoothly. When I received my truck back, all requested items were completed with exceptional care and thoroughness. Highly recommend both the dealership and service department!

Came in for service, and I was in and out very quickly, - crawfordc0207

Came in for service, and I was in and out very quickly, and all of the staff was extremely friendly.

Nicole Vasquez was amazing! - CAROLINAP18

Nicole Vasquez was amazing! She went above and beyond to help me and my husband with our truck service. She was very professional and understanding to our service needs. Nicole ran several tire quotes for us and explain everything in detail. We are so happy with our new tires. We live about an hour away and don't mind driving because if the exceptional service we receive at Riata. Riata Ford has been and will always be the only dealership for our buying and service needs. Thank you!

Cowboy and Conor were both efficient and professional. - IMPAVADE13

Cowboy and Conor were both efficient and professional. They handled our needs as if they were their own. Where some dealerships are a struggle, they made it easy, and secured my business from hear on out.

Easy to schedule and finished on time. - What’s that?

Easy to schedule and finished on time. Friendly staff. I was done but had to have 15 words.

Shoutout to Richard Dunkerson (GM) and Bo Grant (Service) - mdehn

Shoutout to Richard Dunkerson (GM) and Bo Grant (Service) of Brinson Ford of Athens for the exceptional service I received this week, Even though I presented my Nissan Altima having electrical problems this Ford Dealership diagnosed the problem, provided a free loaner car, and did not overcharge for the over the top care they provided a non-Ford customer. They communicated with me by text as they progressed and even washed my car when completed. I cannot recommend this dealership highly enough for their professionalism and quality service. Having said that, I did give Bo (a rabid Alabama fan) grief over AL stealing my Univ of Washington Husky FB coach to replace Saban.

Fast service easy to communicate and very friendly people - drnntla

Fast service easy to communicate and very friendly people would come here again for recall issues

Charity Tant was very helpful and kind to me. - Markwg

Charity Tant was very helpful and kind to me.I had a great experience at your dealership. Thanks! Mark W Gregory

Service was great, Tim was very helpful. - Stephen

Service was great, Tim was very helpful. I’ve never had a problem at Bob Tomes Ford.

Larry Davis always provides exceptional service and has - PEROMO73

Larry Davis always provides exceptional service and has impeccable communication. Always above and beyond my expectations.

My first experience with a Sam Pack dealership was the - fredlcruze

My first experience with a Sam Pack dealership was the Carrollton dealership in 2006. I have been going to the Dallas location due to convenience and proximity. Their service there has gone downhill so bad that I cannot go there anymore. You are lucky if you get a response from them at all much less a prompt reply from managers on down. Mass confusion always. Very disappointing considering how it used to be. Possibly due to employee turnover. So, I searched the Carrollton location and found out that Clay Young was still there as was my salesman Rey Mendoza and Trey Russell. Also discovered some other employees in service department were still there. My first inquiry was to Clay, and lo and behold I received a very prompt, detailed response, fully answering my inquiry. I have not been back yet but that is my goal.

The service center has very friendly and attentive - Angelakimbrewer

The service center has very friendly and attentive personnel. They got me in and out in the time they had quoted me.

Dealership researched the car I wanted, had it delivered - rebeccamattis1515

Dealership researched the car I wanted, had it delivered and work with me on my trade and payment for my new one.

I appreciate the time and attention that the Service and - Wells77

I appreciate the time and attention that the Service and Diesel Shop Guys took to make sure my wife's older model F-250 was taken care of and put back to working order. She was relieved to have it gone through from top to bottom to make sure it was safe and have everything checked out thoroughly. I can't say enough about how much we appreciate a place we can trust and come back to time, and time again.

Larry was nice and kept me up to date when was my truck - spurs021473

Larry was nice and kept me up to date when was my truck arriving so it was great and I really like my truck

Kacie worked late on a Saturday to complete the repair on - Roadatar

Kacie worked late on a Saturday to complete the repair on my vehicle since he was off on Monday. According to Doug, Kacie always gives 110 percent.

This is an amendment to a negative review I gave for poor - aggravated F-250 owner

This is an amendment to a negative review I gave for poor service response I received from this dealership. I was going to change dealerships (which is what I thought the service advisor wanted) but decided to write a review here just to vent. After the review the general manager of the dealership (Brian Weiss) and I talked and he has totally improved my situation and attitude. They are taking care of my service needs while picking up and returning my F-250 to me.

Terry my salesman made my experience quick and painless - METROG1999

Terry my salesman made my experience quick and painless he showed me the vehicle I wanted did a test drive and that was that 15min and I was signing paperwork.

Great Service. - jerryspaint_bodyshop

Great Service. We always take all of our diagnostic issues to Brinson Ford and they have always resolved them. We are always satisfied with their quality work. Thank you Brinson Ford!

Andres with the Service Delivery Department provides - jeanettecan888

Andres with the Service Delivery Department provides outstanding service and provided frequent updates. The whole staff is extremely friendly and helpful, even provide shuttle service for rides home. .I always feel very comfortable there! Would definitely recommend Ford Red McCombs- West for any auto service needs!

I recently had a warranty issue with my 2018 Ford Raptor - Cedric Dupont

I recently had a warranty issue with my 2018 Ford Raptor regarding a leaking sunroof. I contacted Leif Johnson Ford, and I couldn't be more impressed with their prompt and efficient service. They immediately arranged for a loaner vehicle to be dropped off at my location and picked up my vehicle for repairs on the same day. When the job was completed, they seamlessly swapped out the loaner for my repaired vehicle without any inconvenience on my end. Leif Johnson Ford truly sets the standard for exceptional customer service in the automotive industry. Their dedication to promptly addressing issues and ensuring a hassle-free experience is unmatched. I highly recommend them to anyone in need of automotive service or repairs. Thank you, Leif Johnson Ford, for making the process so effortless and stress-free!

The Ford Service Department got my 2020 Ford Edge in - Deidreroper

The Ford Service Department got my 2020 Ford Edge in quick twice this month! First an oil change and then a screen and software update issue. My car was picked up from my job and delivered back to me. Chris set up both appointments and made pick up/delivery arrangements, and Mark jumped in and helped on my software issues. Very happy with the service and help from Ford Service!

Mo Valentine has taken great care of me with maintenance - Sarah Shane Kellum

Mo Valentine has taken great care of me with maintenance of my 2022 Ford Bronco. I feel like I have my own personal service concierge. Thanks Five Star Mo!!

Took my daughters truck here after waiting for a - Janasipad

Took my daughters truck here after waiting for a different dealer to repair. The other place had it for 9 business days and the truck didn’t move. We brought it here and the truck was finished in a day. The lady that helped us was so nice. The work was good and they did more than we thought.

Big thank you to Angel Rogers, Monique, Stephen and - TerryjeffersonSr

Big thank you to Angel Rogers, Monique, Stephen and midget for the service on my truck. Monique had the answers to all my questions when I picked up my truck today. Big thumbs up to the planet for family for the services they provided.