225 Texas Nissan Service Centers

My son took his car in for a maintenance oil change and - Meegster69

My son took his car in for a maintenance oil change and check before leaving for college. Came home to no air filter changed, told tires were good and alignment done. But no filter had mold on it, alignment not done and tires with bubbles. Thank goodness moms gut took it to a mechanic tires had to be replaced bc of bubbles which I saw, filter with mold which I saw, and alignment test I saw which was not done. I’m am very disappointed that they were going to send him off in this car which was not safe to drive nor breathe in. And to top it off my cars tires have not be rotated either which I had been told they were. I have purchased my past 4 cars from them( paying cash so automatic commissions) . If you are to busy to do your job correctly I will not be back

Do NOT any the extended warranty from Keating Smith in - micheleamini

Do NOT any the extended warranty from Keating Smith in CONROE. This is the third car I have bought from Keating. Two were from Streater Smith Honda before they sold. As I am getting older, I am ashamed to say that I bought the finance spiel that the extended warranty would give us bumper to bumper coverage! It does not!! You can not trust this dealership. My driver side window will not roll up In cold weather. I am now told it is not covered because it is a piece of plastic impeding the window raising not a mechanical issue. $388 quote. What is worse is my car began smoking after routine oil changes. 76,000 miles of a 100,000 mile warranty. The car has been with them for a week, and they are trying to prevent covering the engine damage even though we produced receipts of the maintenance. I am a teacher and I am out a car or thousands of dollars of repair! I will never do business with this dealership again. But whatever you choose, do not rely on their salesman pitch of extended warranty! They don’t cover anything!

Great service department - Safe driver

Twin City Nissan service department is super. The ladies and workers make it such a pleasant place to get car serviced. They are helpful, cheerful, and just very pleasant . They make having the car serviced a pleasure, and pleasant place to go. Also they are very knowledgeable and helpful Thank you service dept. Sharron Courville

Been very disappointed with the current customer service - Freddy

Been very disappointed with the current customer service at this dealership in Waxahachie. It's been a week and a half waiting for them to replace a bad alternator. I been getting a run a round that they are waiting on an alternator. I need my car and it's very frustrating.