53 Virginia Chrysler Dealers

been texting with the dealer abt a tundra and he was - george

been texting with the dealer abt a tundra and he was waiting on me to come look at it but when i got there a day early he sold it out from under me, but of course tried to sell me something else i didnt want

From my salesperson, Mamo to the finance department, it - Danny V

From my salesperson, Mamo to the finance department, it was the best experience and fastest service I’ve ever had in a dealership from the west coast to the east coast. Mamo doesn’t pressure you like most other dealerships. He is kind, attentive and listens to your every need as a buyer to place you in the vehicle you came to the dealership for. If you’re looking for a great experience, come to this dealership in Alexandria, VA.

I have been servicing my Jeeps at the dealership for the... - nuke73

I have been servicing my Jeeps at the dealership for the last few years and have always found the staff to be professional, knowledgeable, cordial and courteous. Highly recommended.

I am utterly disappointed with the service department at - rickerda

I am utterly disappointed with the service department at Crossroads Chrysler Jeep Dodge Ram in Prince George, VA. Despite scheduling my 2008 Dodge Challenger SRT8 for service, the earliest appointment I could get was over two weeks out. They set up an appointment time for 8:30 am, and we dropped off the Challenger at 8:00 am. However, by 5 pm, I had still not heard anything from the service department, so I called them. To my dismay, the person who answered the phone asked if I knew the name of my service writer, which I did not. He then suggested that I call back after 9 am to get a status on the work. The next morning, I received a call that the Challenger was ready to be picked up. When I arrived, I was handed a bill for $195.65, which was on the high end of my expectations. Keep in mind that all I needed was to have a piece of plastic trim replaced on the interior door panel, and I was supplying the part. To make matters worse, I noticed that the part they had replaced was sitting on the roof of the Challenger. It was appalling to see a service department leave parts on the roof of someone's car. When I opened the door, I realized that the broken piece had not been replaced. I immediately returned to the service department, where they discovered that the service was written up incorrectly, and they had replaced the passenger side trim with the new part. The service writer's suggested solution was to order a new part for the driver's side and replace it for free. However, since I had already paid Crossroads almost $200 to replace a part that was broken, I didn't think this was much of an offer. Adding to my frustration, when I first raised this issue, I was told that they couldn't get the replacement part and that was why I had supplied the part. The only silver lining in this whole ordeal was the mechanic who had done the work. He was present and was able to take the part they mistakenly took off the passenger and replace the broken one on the driver's side door. I expect a higher level of service and expertise from Crossroads, and I hope that they can improve their service department to better serve their customers.

This sales team is the best! - CBZahn79

This sales team is the best! Mo, Devin, Sheldon, and Ty all got my seemingly impossible deal done so quickly and professionally. They were great to work with and I am so happy with my 2023 Charger!

Everyone was kind, respectful, no pressure, and well... - Chris

Everyone was kind, respectful, no pressure, and well prepared for our visit. The dealership was clean. I highly recommend this group as we will be back!!

It is always a pleasure to work with Brian Pope , and it... - CMiller

It is always a pleasure to work with Brian Pope , and it is my pleasure to recommend him. He is very knowledgeable and informative. He has always kept my family’s needs in mind, and he has always pointed me in the right direction to make the best choice for my family. If you are in the market for a vehicle, I highly recommend Brian Pope at Umanski!

Chris did an amazing job taking my wife and I on a test - adayoff

Chris did an amazing job taking my wife and I on a test drive which easily made the decision to purchase! He made the entire process of buying easy and fun. We look forward to working with Starr Motors again in the future!

My husband and I went in to compare the vehicle that... - d@niw

My husband and I went in to compare the vehicle that Pearson had versus another car at another dealership. Christian Johnson and his Manager, Pete Bilodeau were very kind and provided excellent customer service despite us being difficult. In the end, their customer service and value won, over the vehicle that honestly had better mileage and more bells and whistles! They were more than willing to work with us through our needs and comparisons of the other vehicle. I will recommend them to my friends and family.

Dick Myers makes car buying easy. - busingme

Dick Myers makes car buying easy. Family owned and operated. Great prices and fair trade in values.

It was a pleasure working with the staff at Dominion of... - kevchris96

It was a pleasure working with the staff at Dominion of Bedford. Special thanks to Pat Meador, Dave Wilson and Sherie Bobbitt. Pat started our transaction off by working with my wife and I online. Due to Covid-19, he transferred us to Dave Wilson to finalize the deal. Pat and Dave were friendly and were knowledgeable. Sherie Bobbitt then handled all the paperwork and was a pleasure to work with.

Best dealership in tricities . - ibespazz74

Best dealership in tricities .took the time .and patience everyone deserves when buying a car or truck...so pleased will e buying another .thank you joshua

Pleasantly impressed by My service advisor Sam and Joe in... - lllefty1960

Pleasantly impressed by My service advisor Sam and Joe in the parts department. 5 ⭐️⭐️⭐️⭐️⭐️ Service!!

Service department has been a joke - Pigg0302

This place is a joke brought truck in on warranty work after a month still no resolve and giving me the run around. Had them change the oil before realized how bad it was one month in my truck is low on oil when I have never had an issue with it leaking or burning oil and is now ticking again didn't have this issue prior and my warranty work still hasmt been done!

I had a very pleasant and quick sales process. - yahn01

I had a very pleasant and quick sales process. Nagwan Osman had the Jeep I was interested in waiting to be road tested. Finance department presented rates from not 1 but several lending institutions for the best and length of loan I wanted. Vehicle was cleaned and waiting with tags on ready for me to drive off on the day and time I selected. I would strongly recommend Safford Brown of Sterling. Kevin

I wanted to be happy about this experience but it started - bigjake21782

I wanted to be happy about this experience but it started sour. Went ok when they had the sale finished then the vehicle was delivered damaged. Which some of it we didn’t see till the next day because we had about 30 seconds to look it over before the driver wanted us signing papers because he wanted to drive back. Large scratches on the roof. Damage to the passenger front wheel. When you bring it up to the dealership they just want the estimate from a body shop. No other words. Just give us the estimate. The navigation screen is delaminating and we let them know this by email but they have ignored us there as well. The title team is horrible. We had to double pay taxes and fees because they didn’t file the right paper work with north Carolina and we also had to go to the DMV which should never happen. They are very unknowledgeable if buying out of state so I would stay away. Again I thought things were turning around at one point but now I’m out a ton of extra money. I have huge scratches on the roof that they won’t fix and god knows what other damage because there were way more miles On the vehicle than they told us when we bought it. I’m assuming it was a toy for them for a bit.

Excellent service and sales department. - Urbancigarlover

Excellent service and sales department. Very informative and honest about my transaction. I had an issue and the service department stepped in and fixed my issue. I couldn’t ask for much more than ( free) ! lol! I will be back and recommend all friends and family.

Had a great experience in buying my 2015 Toyota Camry in - justinsmitty10

Had a great experience in buying my 2015 Toyota Camry in 2021. I dealt with Erik Kibler. Erik was very helpful in finding a car for me to safely get to work and back. Thanks buddy I appreciate it. The whole CMA Dealership is very friendly and knowledgeable and very helpful

Wonderful experience - Happy car owner

I needed a used 4 wheel drive ASAP.. Called Tabatha Hummel.. A few minutes later I was on my way to look at a used 2005 Jeep Grand Cherokee A hour later I Owen it Everything was so easy from start to finish.. That the way i like it Thank You Tabatha

horrible - wannibad8

I went into the store clamied my aunt was trying to purchase a car and really it was for me my mom was gonna purchase It for me a dart well i asked for a test drive and he said they didnt let people test drive it for the h*ll of it my mom was gonna walk in but i told her to wait in the car to see if i liked the feel but that didnt happen glad they didnt get my 2000$ downpayment how rude glad i was smart to play like it wasnt for me gonna go pick up a dodge dart aero from another dodge tomorrow thanks for nothing.