942 Virginia Used Car Dealers

I recently had my 2003 M3 towed to the dealership 2 days - Rob.alpha

I recently had my 2003 M3 towed to the dealership 2 days before my scheduled appointment. The counter staff were very nice and helpful. They took my car in a day early and had it diagnosed within hours of being there. The mechanic, Rusty, walked me through the Non drivability problem I was having. I noticed how well kept the mechanics service department was, their well-kept uniforms and all-around attention to detail. John, the operations director guided me through the entire process and kept me updated throughout. My part came in quicker than expected and had it finished the same day. I am very impressed with how this was handled and will definitely use them in the future. I'd also like to give a very grateful thanks to John and Rusty for an outstanding job!

BEWARE OF BEING RIPPED OFF!!!!! - amadcustomer

THIS IS THE WORST DEALERSHIP EVER! DO NOT GET FOOLED INTO BUYING A CAR FROM HERE! The only reviews that are good about this dealership, are made up from the workers there! I know this because I bought my 2004 Audi A4 from them on 11/23/2013 and they wrote a review up here "Pretending" to be me. They are scammers and once they had my money, it was not their problem. My car broke down the night after buying it!!! And all that sweet talk before I bought the car, about them willing to fix any problems was bs. The manager himslef, Shawn, told me to my face that maybe next time I will buy a new car and not a piece of metal from him. He said very disrespectful things to me and shows that he is a womanizer and has to respect for women at all. He basically took advantage of me being a single female trying to buy a car. My cars frame was bent and will not pass inspection. He sold me a TOTALED CAR!!!!! DO NOT BUY FROM THESE CROOKS! I have reported them to the BBB, they will surely be shut down asap!

Shea Hockensmith is hands down the most customer focused... - Jessica S

Shea Hockensmith is hands down the most customer focused car professional I have had the privilege of working with. I initially inquired online and he followed up immediately. He offered options, validated the used vehicle with inspection, education and experience. The entire staff was kind and helpful however Shea was the concierge for the decision. Working with Shea eased the purchase process completely! HIGHLY RECOMMEND

Overall great experience, i purchased a 2015 Toyota - Allison P

Overall great experience, i purchased a 2015 Toyota Sienna, car is in good shape, well taken care of, my credit is not the best but they worked with me, the only con i would say is having to wait for my tag which they said was an issue with UPS and they overnight it

Excellent experience buying my first Ferrari - FerrariGuy

I bought a one year old Lusso from the dealership. I’m based in Austin so dealt with Franklyn over the phone to arrive at a deal and make a deification then visited to test drive, see the car and make my purchase. The whole experience was excelllent.

Terrible people who don't want your business unless - Buddy

Terrible people who don't want your business unless you're willing to bend over for them! Prices are ridiculously high and they are arrogant/obnoxious! Act like we s/b grateful for the privilege of buying one of their grossly overpriced cars! Shop around as it saved us thousands $$$ on new Toyota!

From the personal experiences and online reviews and the - Seenomichaels757

From the personal experiences and online reviews and the great first interactions it was the greatest car buying experience I've had

I had a great experience here. I was in the market for an... - Bumble123

I had a great experience here. I was in the market for an SUV and the salesperson really did a good job helping me decide what car to get. I got a really good deal and months later I haven't had any issues. Service was great, salesperson was friendly and not too pushy, and I am very happy with the car. Overall great experience.

I’m very satisfied with my vehicle purchase, My Sales Man - margaretpage28

I’m very satisfied with my vehicle purchase, My Sales Man Leroy Harper went above and beyond to meet my needs, I suggest anyone looking to purchase a vehicle please take my word and go see Leroy Harper tell him I recommend you to him, A Great sales man

Terrible experience. - Mike

Terrible experience. Purchased a pre owned car from them. They indicated they replaced the rear shocks prior to my purchase. I started getting squeaking noise from rear. Another dealer determined the noise was coming from the rear shock mounts. These mounts are part of replacing the rear shocks in this car. I contacted the dealer at the highest levels. They decline to take care of their error. Do not purchase from them as there is no integrity at this dealer network and they do not stand behind the work they say they performed

We purchased a car from the dealership and once with - ashood077

We purchased a car from the dealership and once with the finance person, everyone else left for the day, we signed the paperwork and left with the car. The was on a Saturday. We drove an hour home and noticed we were charged a "200.00 addition" to the vehicle price for a Classic Theft Protection Plan ,that was never explained by anyone at the dealership. On Monday I spoke to Trey about this and was told it comes with all the vehicles and was not optional. My problem was the signature was done on a signature pad so we never saw the actual form. Since this on all your vehicles and is not an option to the buyer it should be explained before you are signing the loan papers. After speaking with the manager and with it being posted on their website, we were able to resolve the issue. Great sales lady and I love my new car.

I had a great experience working with Zaid Omar, Sales - Positiveforcepp

I had a great experience working with Zaid Omar, Sales Manager. From start to finish, he went above and beyond to make sure everything was handled professionally. After purchasing my 2024 Telluride, I ran into a few issues. I reached out to Zaid, explained the situation, and he immediately took action. He scheduled a time for me to bring the vehicle in for repairs and even offered a loaner car while the work is being completed. What really stood out to me was his consistency and commitment. He never stopped answering the phone—that meant a lot. Even after the sale was done, he continued to be responsive and made sure my concerns were addressed. That level of customer service is rare these days. I truly appreciate the follow-through and would definitely recommend working with him.

This place is great to visit! - Dalton123

This place is great to visit!! Best car buying experience!! Try them out because they are awesome!

Worth the 7 hr drive - EricinOhio

My wife and I made the drive from Western ohio to deal with Brian we traded in our car on a truck and we could not be happier his prices are above average and his response time was fast no haggle on trade in value and honest upfront info we look forward to dealing with him and his team again!

Terrific Maserati Service! - justin

I have used the Maserati service department since I bought the car new at that dealership about 11 years ago. During that time they have performed high quality service and the car still looks and drives like a new car. In particular, BRIAN KENNEDY as my service advisor has been outstanding in reviewing the entire car, focusing on safety and performance and ensuring that the work is performed at a reasonable cost. HIGHLY RECOMMENDED.

I purchased a 2014 Subaru WRX from Woodbridge Auto Sales - dsoto

I purchased a 2014 Subaru WRX from Woodbridge Auto Sales several months ago. The car had just passed a Virginia state inspection, so I felt somewhat confident it was good to go. It looked decent overall, and I wasn’t too worried about passing Maryland inspection. Unfortunately, I quickly learned the car was nowhere near ready for the road. The A/C failed. Both front wheel bearings went out. The rear sway bar was missing bolts. The bumper that was supposed to be reattached was still loose (though they did put in a wheel liner). I got a check engine light for the gas cap and another for the fuel pressure sensor. A tune-up revealed old, fouled spark plugs causing misfires and codes (I took care of this one myself). Not long after, the rear wheel bearing failed too. On top of that, after they “fixed” the A/C, the serpentine belt shredded off on my way home. I had to limp into an AutoZone parking lot and replace it myself on the spot. I’ve reached out to the dealership multiple times, only to be promised callbacks from Jose that never come unless I chase them down. Almost five months later, I still don’t have a car that can pass Maryland inspection or get proper tags, and I’m out more money for repairs. When I asked if they would buy the car back and put me into something else, they said yes—but only with another down payment since it “starts the process over again.” After sinking everything I had into this car, that’s simply not possible. At this point, I’ll keep the WRX, fix it piece by piece when I can, and hope I eventually get it to pass inspection and get them to finally give me the tags without a fight. But I’ll be honest—I’m not holding my breath. After speaking with other local dealers, I’ve learned this place has a reputation as “bandaid artists”: fixing cars just enough to sell them, knowing things will break shortly after. I’m aware I bought the car “as is,” but it was sold under the premise of being roadworthy and “inspection ready.” Several local VA inspection shops told me there’s no way the car should have passed with bad wheel bearings and a sway bar bolt missing alone minus all the other issues. Final word: Do not go here. Avoid at all costs. They boast about their Google reviews, but based on my experience, I wouldn’t be surprised if many of them are fake or bought. If they somehow come through with an alternative to make this right I'll happily edit the review. For now this is my experience

It was amazing he made my dream come true It was amazing - Robjenkins1121

It was amazing he made my dream come true It was amazing he made my dream come true MJ you the man

Looked online for a few weeks for a 2nd gen Honda Pilot - wacaton4425

Looked online for a few weeks for a 2nd gen Honda Pilot with low miles. Auto Trademark had the nicest one I could find. Talked with Farhan a few times before I went up to see it and try it out. I'm about 2 hours away. Tried it out on a Sunday, Didn't tell anyone I was coming up and had a little scare when I passed it on the way to the dealership, but the gentleman trying it out didn't take it. I put down a deposit with Zeshan, (really nice guy), and went back the following week to pick it up. All the guys in the office were great and got things rolling smoothly. Loved the vehicle. Low miles and in great shape. Got it home and parked it in my driveway and when I looked out my second story window the next morning saw a big spot on the roof with missing paint, (Hondas inferior paint jobs!) Neither the shop or myself noticed this during our inspection of it. Called Farhan immediately and sent him some pictures. As soon as he saw the pics he said that this is definately unacceptable and had me bring it back to them. He had the body shop strip it all down and paint the whole roof for me and apologized for not catching it sooner. Had it ready in a few days for me to pick up. If I need or want another car will definately go back to see these guys. They did not have to fix the roof, (bought as is), but they did the right thing. These guys have my vote. Thanks again Farhan!

Theif, Cheat, Liars - FUtarik

Sold me a lemon. they sent the car to their friend who passed the inspection without looking at the car! just signed and gave the papers. The dealership said the car was HIGHLY ILLEGAL AND UNSAFE. they stole 19k from me. They say you have a 30 day return policy but i went back after 8 days just to make them give me a fair car and fix ALL the destructive problems and they pushed it to the side. Im so mad i cant even write a review. STAY AWAY FROM THIS PLACE? I wish i saw these reviews before I bought from them. I wouldnt have otherwise even went there if they had a Ferrari for $20. save yourself the heartache and loss of time and mental health and stay happy and away from this place. Avarice xxxxx.s

Make sure you get everything in writing before you - Papa1

Make sure you get everything in writing before you purchase or attempt to even finance their vehicles. Finance department was very mendacious. Do your research on all reviews before you even attempt to buy vehicle or finance from this dealership.

I loved this dealership - NathanTG

I was going to buy my first car and checking out all the dealerships, when I came in I dealt a different aura of the room, they weren't trying to sell me cars, they were trying to find the right car that would work for me! I ended up leaving with a car that day, Alfred and ramil were very honest about everything! They tried to get the best deal they could for me, no excuses or surprised payments!!!! They were awesome!!!

Trustworthy and Honest Mechanic! - krealtyk

Being a female it is very hard to find a mechanic I could trust. I have been going to this shop since 2003 when I needed new brake pads for my BMW, I went to three different places that quoted $3,000-3,500. A friend told me to check with H at Northern Virginia Imports, who replaced all four brake pad for a fraction of the original quotes. I've never taken any of my cars to anyone else but Northern Virginia Imports since. I feel blessed to have found such great mechanic and honest mechanic. I highly recommend them to anyone who wants to be treated with respect and fairly.

Second car I have bought here. - christine.adams8922

Second car I have bought here. Super nice and welcoming. Very helpful. I always get the help I need.

Spent $18,000 on a 11 year old car (first time purchaser, - noahreith7

Spent $18,000 on a 11 year old car (first time purchaser, inexperienced) and after 12 months I've put at least another $3,500 into it and still I have endless problems. Fix one thing an something else breaks. Free Bridge salesmen will tell you bring it in and they will fix it no charge. Just to give you an extensive bill once you actually deal with the service center. Owner called me about bad google review and proceeded to berate and insult me for not wanting them to work on my vehicle. All in all I've paid about $21,000 for a car that lasted around 13,000 miles before it became a constant source of stress.

Do not buy a car here. They put temporary band-aids on... - Bad idea

Do not buy a car here. They put temporary band-aids on problems so you do not see them until the warranty expires. After that, they will do everything to avoid your communication and will not work with you at all.

I had a wonderful experience at Precise Automotive Group! - Niecey

I had a wonderful experience at Precise Automotive Group! Wally greeted me at the door and rolled out the red carpet. I received 5-star service. Thank you guys. I appreciate doing business with you😀

Incredible customer service. - Happy Client

Incredible customer service. Car was even better than expected and whole process was seamless. Very accommodating about letting me get it inspected and no surprises or upselling along the way.

Another WIN at LA Auto Star! - Julzskillsusa

Another WIN at LA Auto Star!! Why buy a car anywhere else where you can have a personalized experience delivered right to your door!? I had flexibility and time for this recent purchase and Marina ordered my DREAM JEEP with everything I wanted, down to specifics on the interior/exterior color combo and the 1-touch roof. Honest, helpful, not haggly experience! Thank you for another WIN!

Great customer service Alan was great he had me out of - John conair

Great customer service Alan was great he had me out of the dealership in under 1 hour 10/10 recommend

Staff were excellent! - cuteandnerdy73

Staff were excellent!! Everyone was so nice and the process was easy and fast! Would recommend for sure!