All staff are a pleasure to work with. Nice waiting room. - BILLNSHIRLEY
Always a very courteous and helpful staff. They guide my decisions in deciding which maintenance requirements need immediate attention or can safely postphoned until next scheduled service. (Sometimes cost is a factor for me)
Top Reviewed Service Specialists At This Dealership
Service Drive Manager
Assistant Service Manager
Not just an oil change - Indy87
I brought in a used vehicle I just purchased knowing it had some issues with it. Brian understood right off the bad that I wasn’t trying to drop a bunch of money into it. He did however tell me everything that was wrong with it and cleared up some issues about what I “thought” was wrong with it. Anyways, I got all the work I needed done and didn’t break the bank and I felt super comfortable and happy as my car just feels a lot better than when I picked it up. Also I haven’t really met someone his age who is as professional! 5 stars I’ll be back.
Service Consultant / Fixed Operations Director
Tiguan - Gidneyshelly
Nice people, great product. Very nice finance manager Amanda. Tiguan is a great product. Appriciate all the help given. Came in for Service on my 2013 Tiguan, looking at possibly having to trading in for a newer model. Ended up getting a 2018 Tiguan which I love love love.
Service oil change - Santhosh124
Very friendly and very good service . Pickup and drop service is good. Good discounts.Explain the car technical service details in a very good way.
Best deals! - Eunjshin
I came in here looking for a car, found the dream car for my first car and best of all, got it for a great price! Ive been to different car dealerships and walked out empty handed everytime , but thanks to Jhamal, he was very friendly, enthusiastic and attacked the price to meet my needs! Definitely ask for Jhamal, awesome guy! And im very thankful for his friendly and great first experience buying my car! Thank you!
Excellent service - SJC
Have been taking my car here for the last year and a half. Very happy with quality of workmanship received, and the excellent customer service.
Purchase of Chevy Avalanche - Fitzpaths
RICK Rickert was an awesome salesman. Very personable and helpful in meeting our price expectations. Vehicle was very clean and ran as smooth as a baby's bum
THANK YOU very much Rick. H ed even sent us a picture of us with our new truck.
Friendly, Excellent, always courteous, great service - PHowe
I bought my Sante Fe (07) from this dealership and have nothing but praise. Got a good price, much better than the other Hyundai dealers. Oil changes are quick, nice clean waiting room, always great service with a smile. I will buy my next cars here. Never had a problem with the car. With all the competition out there, this place stands out. Thanks!
Excellent service! - debontheweb
Took my car in to get the 7500-mile checkup and oil change. It was super easy to schedule it over the phone, they were waiting for me at the scheduled time, and the service took exactly as long as the said it would (maybe 10 minutes quicker, which is awesome). They also vacuumed my car and gave me a coupon for a free car wash.
The only thing that I would recommend is adding another comfy chair to the waiting area, and maybe a vending machine with beverages and snacks.
Disappointed - Mikes
I was disappointed after my truck being in the shop for over a week and $3,600 later, that it came out with greasy fingerprints on the door and hood and not washed.
Do NOT take your vehicle here for service work! - KellyMFenimore
Would give them a zero if I could!
Worst service EVER! My insurance company finally authorized me to take my car to Kuni to be fixed where they found $4k worth of damage Hannah Kia service department either missed completely or screwed up. This was authorized because Dick Hannah employees completely stopped returning my phone calls.
Car is AWD, they put a wrong sized tire on it. Tried to get me to buy new front brakes, car doesn't need them. Installed the wrong headlight and forgot to replace the computer part. But the worst part was that they completely missed the broken wheel bearing they let me drive off with; Hannah told me it was "a broken pin" in my front brake. This has been going on since mid of April 2018, and not once have they apologized to me for messing up. After Kuni fixed my car, I was forced to take it back to Hannah to have the front bumper re-installed because the Kuni technician was unable to hang it correctly due to damage caused by Hannah from hanging the bumper so poorly. Hannah "Jimmy rigged" the bumper, so it continues to not be aligned, and, had the audacity to return my clean car to me dirty (inside and out).
Worst customer service experience ever! This was an insurance claim due to the car being stolen and damaged. Avoid Tim in the collision center and Devon at the Kia Service Department as it was just lie after lie in combination with COMPLETE negligence, especially avoid if you're a female! Honestly, I felt as though no one at Hannah took my concerns seriously, and because I refused to give up, I felt like the "nagging wife" calling repeatedly to beg (nag) them to JUST DO THEIR JOB! It was RIDICULOUS!
Horrible manager and a joke!! - Sprom06
Do Not get your car fix here unless you want to get ripped off. One problem lead to another. Rude service especially their management. Didn't even want to work with you. He told me to take my business elsewhere..
Horrible dealership...Rude...Mike Powers is unprofessional - tddobrien
This dealership lies and will falsify information to not have to honor the vehicle warranty. Mike Powers is a rude unprofessional and couldn't manage a paper route correctly. Should be fired.
What a joke - kelcy
The Service department here is horrid!! paid them $2400 and my Bmw runs worse than when i brought it in and they cant figure out why because theres no check engine light telling them why.
Great car (Sonata) and incredible service. - Sue G.
This Bellingham dealership is superb! I would highly recommend them. They went above and beyond in pleasing this customer. If you are looking for a reliable car with excellent service then this is the place to go. I would highly recommend them. The man I talked to was Rob and he was very kind and understanding. These guys are great!
A great big thank you from Sue G.