24 Washington Lexus Service Centers

Tim Rebaldo is an outstanding service representative! - Jlmac

Tim Rebaldo is an outstanding service representative! Courteous, respectful and thoroughly professional. He knows the world of automotive retail better than anyone I’ve spoken with recently. If I were in the auto dealer business, I’d try to hire him. Click to Copy

Trevor Dalton, our estimator was great and easy to work - ymoua2000

Trevor Dalton, our estimator was great and easy to work with. Repair was done professionally. Front desk ladies could have been little nicer.

I had an honest, pleasant, professional, and upfront - D.Davis

I had an honest, pleasant, professional, and upfront experience, add to it, out of state. Only 2 cars available in PNW, my home dealership didnt work out. Car Pros, came through! All transactions settled via text, email. That said, part of my recommendation is based on the "dealership personality." Dean (dealership) was upfront, clear and resonated a sense of long distance trust. I hadn't met ANYONE. I am thrilled owner of 🚗 ... thank you.

Stay far away. - Upset Customer

Stay far away. Just compare reviews to Seattle Lexus. Bellevue Lexus = Dishonest and service is horrible. Purchased a brand new Lexus rx here. My first hint should have been that nobody asked if I needed help, even though I was looking at cars for at least 20 minutes. After finally saying something, I got help. The sales rep was mediocre at best, but I got my car. Be warned of the dealer add ons! They were not always clear or transparent in their communication as we waited for the factory ordered vehicle. My biggest complaint is the service department. The worst I’ve experienced. They are always SLOW, even to check-in and out. One time after paying, it took valet 30 minutes to bring my car up. My car is always dirty when I get it back. They are so slow to respond to calls or emails and haven’t been able to identify a fix for an issue I keep having. The loaner vehicle did not have a full tank of gas, even though they said it would. I ended up filling up the loaner car so they wouldn’t charge my card. Overall, unpleasant staff and slow service. I received better service from every other dealership I’ve been to. Despite its convenience, I will likely be changing dealerships. They don’t have the attention to detail, and frankly, don’t show much care in customer service!! Stay away if you want to feel good whenever you leave there….it won’t happen! I always leave that place pissed off and with a lot less money!!!

First of All - I love my car! - shawndonohue

First of All - I love my car! 2006 SLK55 AMG. It's my only toy and will be a classic someday. My car looks like new! Service was prompt, courteous and exceeded expectations. Only Genuine Parts used. Celelia Cline, my estimator, treated me with respect and knew how important the repairs were to me. If your car is important to you, I would highly recommend AutoNation Collision Center of Bellevue.

This must be the worst auto body shop in the greater - kamuikd

This must be the worst auto body shop in the greater northwest and I have been to some really bad ones. Dick Hannah really needs to hire people who understand the needs of their customers. Car Drop off Dec 21, 2023, was told by Trinidy to only contact her and her Appraiser Ashley on Tuesday and Thursday. I was blown away by this, but OK. After the drop never hear their voices again until I pick up the car on Jan 24, 2024. The process of ONLY communicating with your customer on Tuesday and Thursday is very disappointing and updates only through texted which seem like an automated message is so bad. I would ask many times throughout the day and would not get anything back until TUESDAY OR THURSDAY and even than I would get an automated message. The lack of communication and only doing business through Text is not good customer service. I will take my business somewhere else where I don't have to repeatedly ask for information and also not have to do business through text message and be restricted to ask about my car on ONLY ON TUESDAY AND THURSDAY.

Won a gift certificate at a car show nearly 2 years ago.... - gestinson2010

Won a gift certificate at a car show nearly 2 years ago. Larry H. Miller Lexus of Spokane graciously honored it and detailed my vehicle. They did an outstanding job and I would highly recommend they're service department to friends in the future! Great work!!

Cole did a great job helping me with the purchase of my - DP

Cole did a great job helping me with the purchase of my new 2023 GMC Canyon AT4. He was very thorough showing me all the features of the truck. I highly recommend George Gee GMC.

Dung in service was absolutely stellar. He was the... - kayvonlarry25

Dung in service was absolutely stellar. He was the epitome of excellent customer service and going above and beyond before and especially AFTER the service. He was kind, informative, and more importantly did exactly what he said he was going to do. The staff here is awesome and I wouldn’t want to go anywhere else but this Lexus dealer even though Bellevue is closer. Thank you, Dung!