149 Wisconsin Ford Service Centers

Jim Bramal is by far the best, Jim and Jessie understand - Rich Erickson

Jim Bramal is by far the best, Jim and Jessie understand what it takes to provide outstanding customer service many times going way over above and beyond to take care of the customer. You will not be disappointed trusting them.

Service department is great always get me in when I need - JCOSTA863

Service department is great always get me in when I need to always do a fantastic job

Prompt, fast and friendly service! - duanejane.schmidt

Prompt, fast and friendly service! Explained what I needed service on for my next visit. I didn't know I could use the Ford Pass rewards and she helped me through the process. Best car service department I've ever gone too! Thanks!

Arranged service with my schedule and the pickup and - BALGAARDM

Arranged service with my schedule and the pickup and delivery service was very convenient. Very easy to work with.

Dealer is diligently working to diagnose and resolve any - COACHBRIANLEIGH

Dealer is diligently working to diagnose and resolve any issues that they may discover at this time.

Great work as always. - cjl.451911

Great work as always. I am very happy with the service and support you provide.

Timely drop off and pick up Truck wash added perk Very - dhaase6891@ gmail.com

Timely drop off and pick up Truck wash added perk Very happy with the experience

Service representative was cordial and professional, - NOREANSIME1502

Service representative was cordial and professional, listened to my concerns and followed through. Work was done quickly and I was on my way.

This is the best dealership in the Milwaukee area. - rickybarwa

This is the best dealership in the Milwaukee area. The owners treat you like family and the service manager goes out of his way to make sure things are done right the first time. Even if things don’t go quite as planned it’s always a positive experience.

Fantastic Dealership. - CARMELOBAGLIERI191

Fantastic Dealership. Even better,Service Advisor. CHRIS KERN was friendly, knowledgeable and professional! Very nice working with him. CHRIS was up front about work needed, and executed. I was given an excellent estimate for time and payment ahead of time and was very pleased with Service all around. CHRIS kept me in the loop throughout my service visit. I received my vehicle promptly, repaired correctly and spot on and even less than the original estimate. I feel like home here at GRIFFIN, and am treated like family. GRIFFIN will be where all of my service is completed, and look forward to continuing to have CHRIS KERN helping me as my Service Advisor. 5 STARS in all categories!

The problem was diagnosed and fixed in a timely manner, - KLMILLIKIN

The problem was diagnosed and fixed in a timely manner, with no surprises when I picked up the vehicle.

Excellent dealership customer service always finding a - MELISSAWEIS1

Excellent dealership customer service always finding a way to help you with anything you May need

The scheduling, pick up and delivery were perfect. - BRUCELIZZ

The scheduling, pick up and delivery were perfect. The car was clean and the repairs done right. Well done!

Always a pleasure to work with service department. - DMATUSEWIC

Always a pleasure to work with service department. Very friendly and explains all work to be done.

Really enjoy having my truck work done here. - Hamiltonfarms2006

Really enjoy having my truck work done here. Friendly people, great service. Very clean place.

Jessica was very easy and nice to deal with. - d.padgett465

Jessica was very easy and nice to deal with.It was a very good day .They also gave me a nice loaner car to use

I did not receive the first responders/Essential Workers - RICHARDHODGE1832

I did not receive the first responders/Essential Workers discount.I didn't like the way my car looked after tires were changed, or the way the tires were just thrown in the truck of my car. I have taken pictures because I was very disappointed with what professionals are supposed to be doing

Mikaela is always very professional and helpful. - Carla Alwin

Mikaela is always very professional and helpful. I bring all my vehicles to Quick Lane at Hudson Ford because I always know that they will be well-taken care of.

I was greeted by a young man who asked how he could help - Marsha

I was greeted by a young man who asked how he could help me. He was very nice. Sam reassured me that even though I was early they would get started right away. Nolan did the work very efficiently. Matthew drove the car forward so I could pull out easily. Everyone was efficient and sweet. The snacks and coffee were a nice touch.

My wife had a issue with a service rep and 5 minutes - rwsgolfer

My wife had a issue with a service rep and 5 minutes after I emailed Mike the rep took care of her problem

I always feel welcome when I arrive at this place! - phodgson

I always feel welcome when I arrive at this place! The guys always explain everything so I can easily understand the services they're offering. The waiting area is always clean and welcoming.

I am a car guy. - Dave M

I am a car guy. I do what I can and when I can't I have a couple shops that I trust. Well the transmission on the Focus decided it wanted attention. Because of the issues with this DSP6 transmission design I take it to the dealer, which I am not a fan of. In the past my local Ford dealership in Oconomowoc has done as little as possible under warranty. The last issue I was told that the fix was not covered. So, I fixed it myself. This time around I wasn't so fortunate, I knew what to do but I lacked the tools and really the confidence. And there was the hope that Ford would stand behind the issue they created and we're sued over. Being the car broke down in Watertown and I only had 1,3, and 5th gear I take it to the dealer around the corner from where it broke down, GRINWALD FORD. So off I go. The car sits a week to get looked at, not a problem. I get a call from Ariel, super friendly, up beat and just nice. I was given a run down and heard, COVERED UNDER WARRANTY. I asked 4 times and was told, COVERED but the parts won't be in for over a week. Ok, fine, I then ask if they have a loaner. Usually I'm laughed it, but not this time they hook me up with a new Escape. The parts came in May 19th and the work was done by 4pm that day. Joe calls me and the car is done. He then goes into the cost, whoa time out, what about warranty. I was told it was covered. I stopped short of accusing Ariel of lying when I was told it was covered. He then says "I need to talk to the higher ups" and he'll call me back. Here's where I'm like, Son of a biscuit!!! The work is done, they are back pedaling, not good. Within 5 mins Joe calls back and says, "Dave we're good. Come and get your car. We made the mistake and we stand behind it". I was shocked. I have not been treated like this, at this level, in a long time. The level of service I received was beyond good. There was less than a 3 minute dialog that involved them eating a large amount of cost. No pressure, no greasy sales xx, none of it. They apologized to me for the mistake. I am blown away. Grinwald Ford in Watertown gets it. They get what it means to be in the service industry. I will do what I can to support them. I read their reviews and they were spot on. There is something to still be said about small town, family owned business, even if they carry a corporate brand. Thank you GRINWALD Ford.

Service Dept Contact. - Terri

Service Dept Contact. My vehicle needed a tow. I was closest to this dealership so I went there. This was my first contact with the service division of Holiday -Ford. They were expedient, the service writer, Cole, was very pleasant and helpful, as well as were the other personnel I spoke with. The price was fair, and I will not hesitate to contact them for any warranty work on my vehicle or other service work. I did not purchase vehicle from them as I lived in another city at the time and had used that dealership for my work. Cole was the person I dealt with most. He was easy to work with, polite, knowledgeable and courteous. Thank You for a good experience

This dealer Rocks! - RockLake

Mike Hoerstmann is the most knowledgeable service manager I have ever met, thank you Mike! Clean dealership with great staff and selection new and used cars and trucks

They went out of their way to find me the used vehicle - Howie wolf

They went out of their way to find me the used vehicle that I was looking for. Gave me exactly what I wanted on a hard to find vehicle.

They do a great job and they are always looking for more - kilian44155

They do a great job and they are always looking for more ways to improve their service and provide more value to the customers

Dustin so helpful in the service dept! - kellymayjohnson

Dustin so helpful in the service dept! I will always tell people to buy here. Such great staff!