20 Chrysler Dealers near 39339near 39339

Chuck and the service team are very friendly and helpful - dlbliss74

Chuck and the service team are very friendly and helpful and are very efficient when helping customers with their vehicle maintenance.

David was a lot of help with purchase and after purchase - Rhbutler32

David was a lot of help with purchase and after purchase questions . Very knowledgeable about the truck and its features. He was I guy I would recommend

We have always had a good service experience with Bob in - EH

We have always had a good service experience with Bob in the service department. He takes care of our commercial units and our personal units. And he always keeps us informed. He is our go to guy for Ram and Jeep service.

James made the process stress free and went above and - RollTide2024

James made the process stress free and went above and beyond to make sure I was set to leave in my new truck!

So far this has been the WORST car buying experience. - Januckey

So far this has been the WORST car buying experience. Where to start? First, we told them we had a preapproval from a lender of our choice and gave them the pre approval code and yet they STILL ran our credit through other lenders. The process itself also literally took ALL DAY. I’m not joking. All. Day. We kept wondering what was taking them so long and now we know why. They kept running our credit through a bunch of different lenders despite the fact that we already had the lender of our choice pre approve us. We didn’t know this until we started getting letters in from other lenders saying we had applied through them, so whatever you do, DO NOT fill out that application with your social security number if you already have a pre approval because that gives them permission to run your credit even if you’ve told them not to. You don’t need that application to buy a car if you already have a lender. Secondly, once we get the truck, within 4 days, the headlight completely blows out. Not just the bulb. The entire housing is burned out and melted. We call them and let them know and at this point we’re thinking about returning it because why is a 2021 truck burning through and entire headlight unit. We’re thinking the vehicle has electrical problems because we notice the interior cabin light also has a short and works sometimes and sometimes doesn’t. Mind you, the entire reason we purchased this vehicle is so my husband can drive it to work as he works out of state and is gone for long periods of time. He is unable to drive the truck he JUST PURCHASED FOR THE SOLE PURPOSE OF HAVING A VEHICLE TO DRIVE TO WORK back to work with him because they said they don’t have the parts to fix the truck and that it would take some time to get it taken care of. Really uneasy at this point because after the actual purchasing experience with the shady running of our credit through other lenders despite our telling them not to, and that process literally taking ALL DAY, we now just bought a truck he can’t even drive to work which was the whole point. This is all within ONE WEEK. In addition they’re telling us they can’t fix it in time? Well they come up with the idea to loan my husband a Charger off the lot to drive to work while they “fix” his truck and agree to drive the truck to LA to his work office and swap the truck and the charger out while he is at work so that when he gets off he can just drive his truck home. I don’t like that idea bc he won’t know if the truck works or is truly fixed until he gets off the boat in a month. Meanwhile, they’re continually calling and asking for money for a down payment they forgot to get despite us being there all day long and trying to pay them the down payment. (Maybe that was a sign). I don’t feel comfortable giving them any down payment at this point considering my husband has driven the truck a total of MAYBE 6 days since purchasing it. Well, two weeks later, I call to find out where the truck is and what the deal is bc have heard nothing from them. Mind you we have paid all but 300.00 of the down payment at this point despite not actually having a functional truck in our possession. I call and tell them nobody is getting another penny until I know xxx is going on with my husband’s truck. The person at the shop says “we haven’t gotten around to looking at it because we’ve been short staffed but yours is up next.” DA FAWK!? You mean my husband’s truck has been sitting there and not even been LOOKED at!? The only communication we have from these people, despite calling them multiple times with no calls back, is when they are calling asking for the remainder of the down payment which they are NOT getting because we don’t even have the dang truck! In fact, we are pulling out of this shady buying experience and going somewhere where we can get a vehicle that doesn’t have a major issue as soon as we drive off the lot and doesn’t have shady practices like running through several lenders even though we had a pre approval through a lender of our choice. No Bull? More like No Thanks.

They tell you anything to get you to purchase a car then - Onion728

They tell you anything to get you to purchase a car then won't live up to what they said. I purchased a car they said they would get me a second key. That was February 15,2024 it is now April 23,2024. They won't answer phone and when they do its I will call you back or give me a call back. They have yet called me back and I have called numerous times. Salesman won't answer. When call and talk to manager he ducks and says I will call you back or won't even answer when you call. I believe I am going to have to drive 2.5 hours to go see them to get this issue resolved

Absolute BEST car buying experience! - Cbarnett

My husband and I have been trying to trade our car for a year and a half. Because he had low credit at the time of purchase, we had a lot of negative equity. After being turned away with little to no help from other dealerships, we decided to try one last time. We chose Howard Wilson Chryster Jeep Dodge Ram in Flowood, Ms. I wish we had gone there First! We were immediately greeted by Vikki Johnson. She waited patiently as we explained our situation. She began to show us vehicles that had the most incentives, explaining that this would help balance our negative equity. Only 10 minutes in and she had already done so much more than anyone else at the other dealerships. We finally chose a 2016 Jeep Patriot. We weren't very hopeful, but she remained positive. She was very comforting as we waited. The entire atmosphere of the establishment was laid back and welcoming. Sadly, it was a Saturday and the finance companies available wouldn't finance us without a down payment that we could not afford. Hope was not lost. She told us that John would contact other finance companies first thing Monday morning. We were afraid they would forget about us, but to our surprise, she contacted us first thing Monday morning to let us know that John was getting started. She kept us updated throughout the day. Finally, we were approved with a down payment that we could afford! They washed our Brand new Jeep and filled it up with gas! They explained everything carefully, my husband signed papers, and now we are the proud owners of a brand now Jeep! We are beyond excited. I HIGHLY recommend Howard Wilson Chrysler Jeep Dodge Ram to anyone! They have the best incentives, best customer service, and best overall atmosphere. I really felt like they were working for us, not for profit. I cannot say enough kind words about them! We will never go anywhere else!

I ended up buying a 2018 Nissan Altima. The 2nd car I’ve... - deannaanthony123

I ended up buying a 2018 Nissan Altima. The 2nd car I’ve bought from them. Great people to deal with. Great prices as well

We bought a brand new 2025 jeep gladiator and also - Lisa McAlpin

We bought a brand new 2025 jeep gladiator and also purchased the extended warranty. They didn't pay all the taxes and we had to come out of pocket $650.18 for taxes so I could finally get my tags. I called they stopped answering my calls. The times they did answer it was always lies. I tried talking to manager Trey, and finance guy Kenny. They would only day its in contract that we have to pay it since they send enough to pay all the taxes. I had a lawyer to look at my contract. It DOES NOT SAY THAT. Just more lies on top of the ill have someone to call ya back.

VERY POOR SERVICE - pissed off jeep owner

I went there because I had bought from them in the past. However I didn't know that the same people were not running the business now. They were more than happy to make a good deal to sale me a 2019 Jeep Cherokee latitude , but then they refuse to even talk about servicing it when I got water in the lights and then the hood started coming up. I had to take it to another Jeep dealer to get warranty work done. The other dealership said that they had been getting a lot of complaints about Crowson Auto World in Louisville MS. I definitely want be back to them, and I'm already planning to buy a new Ram. So Crowson lost that 65,000 deal.

Poorest dealership ever! - Onlyhonda

Made an appt and drove an hour to pay cash for a vehicle. Was told salespeople were in a meeting and could not be disturbed. Called manager and was told "sorry" and was hung up on. They sure won't get a second chance!

WENT TO THIS DEALER ON 2 DIFFERENT OCCASIONS TRYING TO... - TD138

WENT TO THIS DEALER ON 2 DIFFERENT OCCASIONS TRYING TO BUY A NEW CAR. WAS LIED TO BY THE OWNER OF THE DEALERSHIP ON BOTH OCCASIONS. FINANCE DEPT WAS VERY UNORGANIZED. I FELT LIKE I WAS BUYING A $20 PIZZA INSTEAD OF A $30000 NEW CAR. WAS SO DISSATISFIED WITH THE EXPERIENCE I DROVE 110 MILE TO MEMPHIS AND BOUGHT A CAR WITH MORE OPTIONS, BETTER PRICE, BETTER INTEREST RATE, LOWER PAYMENT AND GOT MORE MONEY FOR MY TRADE IN AND ONLY HAD TO MAKE ONE TRIP.

Awesome service. I travel past a dealership and drive 45... - Kim Pilkay

Awesome service. I travel past a dealership and drive 45 minutes to get serviced here. This team is 5 star.

I must edit this review. - frederick_marsha

I must edit this review. Obviously saying I was robbed is hyperbole. I am angry and every thing else stands as written, but I was not robbed. I was robbed today at Griffis Motors, Philadelphia, MS. I called yesterday (1/10/24) to ask about REMOTE START being added to my car. There’s supposedly a dealer code that will add it if you have push button start and the right remote. “What do I do for that to happen?" I asked. “We have one key fob here and it’s about $350 + tax” was the reply. I agreed to come in the next day (1/11/24). When I walked in, I gave my name and said I had called yesterday about REMOTE START for my car. The person I talked to walked me back to the shop. When I spoke to the young man there, I said I had come to get REMOTE START added to my car. I gave him my insurance card so he could get the VIN. I said it was for the Jeep because the Suzuki already had REMOTE START. I only needed REMOTE START added to the Jeep. Still no statement from them that they couldn’t do REMOTE START for me, only give me a new key fob. I waited less than an hour, paid my bill ($372.58) and left. On driving away, I realized I hadn’t asked how the REMOTE START worked, plus my radio was off and I didn’t know how to turn it back on. I went back to the dealership. I went in and told them about the radio. When the young man from the shop came, he said it would just be a moment. Then I asked how the REMOTE START worked. He said that my car wasn’t programmed for REMOTE START. I knew then I had been duped. Actually, I think everyone made a silly mistake but I knew then they wouldn’t own up to it. The usual xx started. “Who told you you could get REMOTE START?” Doesn’t matter – your dealership told me. “You must have said ‘key fob’ and we misunderstood.” No. I repeatedly said REMOTE START and nothing else. “We can do the REMOTE START for $1000 + labor. And I’ll even give you $150 refund for the key fob.” You know … the one I didn’t need that I had now. Bottom line – they refuse to refund my money. I have a key fob I didn’t need and no REMOTE START which I did need. I cannot in good conscience recommend Griffis Motors to anyone.

I was taking my vehicles in for oil changes and repairs - dgoss76

I was taking my vehicles in for oil changes and repairs and found out they never changed my filters like I was paying for. They never could fix any problems on two of my vehicles and had one that they kept for over a week and never even put it in the system that they ever had it. All I could get was they "can't duplicate". I moved my vehicles to the Flowood office and they found my problems right away. Mac Haik has no way of contacting anyone outside of the dealership to help with customer service. I had to contact Chrysler/Stellantis to file a claim and they never got a response from them. Worst experience ever with Dodge/Jeep vehicles ever. I've owned around 10 RAM trucks with no problems but now I hate these vehicles due to the service problems I've experienced.