My truck is a 2018 GMC 2500 Denali it has been back to - GMC 2500
My truck is a 2018 GMC 2500 Denali it has been back to the dealership multiple times for the same issue In which has cost thousands. The service rep.’s recommendation was that I should buy a new truck. This truck barely has turned 100,000 miles and the issue lies within this def system. A few days prior to the check engine light coming on again this time there was an oil change service in which the truck came home and due to a miss installed oil filter, It leaked oil all over my driveway and underneath the truck frame it was taken back the very next day to have the oil filter installed correctly and then the very next day the check engine light came on. I was under the impression that the dealer that Specializes in the product they sell should know the vehicle like the back of their hand and it shouldn’t be returning for the same issue multiple times at the customers expense and for sure the service rep shouldn’t be recommending just to replace the more than $100,000 truck since they can’t figure out the problem. Very unsettling experience. I would be really grateful if the service manager was to set up a meeting to address these issues. It would be really nice to have an honest dealership to have my vehicles worked on and maintained.
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