Gabi Mor is awesome - Don1999
Best customer service and value. Gabi Mor will take good care of you during your visit to Gwinnett Place. Ask for him by name. This is my second purchase and I will be back.
Top Reviewed Specialists At This Dealership
Great place - TARBY0412
I highly recommend this place it is owned my Christian people and they will treat u like family
So try them out I promise you will like them
Ford Master Certified Sales Professional
Ford Certified Sales Professional
Certified Sales Consultant
No hassell. Fast service. - harbinfarr
Their advertised price online was as stated. No conditions had to be met, such as particular insurance company, veteran, teacher, etc.. They were very fair on my trade, and in fact gave me exactly what I asked for. They were very efficient with the whole process and respectful of my time. Very nice group of people. I appreciated greatly not having to haggle over price and trade allowance!
Master Certified Internet Sales Consultant
Athens Ford - Jojo
We had a great experience purchasing a new Ford Edge from Athens Ford. You couldn't ask for a better salesperson than Scott Cochran. He is a professional, knowledgeable, and no pressure salesperson! I highly recommend Athens Ford and Scott for purchasing a new or used vehicle!
Third purchase - Digits4063
This is the third time I have bought a car from MOGF and will continue to make them my first stop when ready to buy. Process was easy and they made a point to respect my time and not have me at the dealership waiting on them. Happy to recommend them.
Happy with service - Steve
I contacted the service department to schedule an appointment for 3 issues on my new 2018 F150, which I purchased elsewhere. They were supper helpful and called me a few times to make sure I knew the truck would be there for several days. I fully expected it to be there awhile, but the calls certainly were meant to make sure I KNEW this. They reassigned the service advisor a few times, in an attempt to have them available when I picked the truck up. I ended up with Haley White and was completely satisfied with her efforts and the completion of the work.
Sales and Leasing Professional
Top notch sales team - Shaw31692
I traded in my 2012 Ford Raptor for a 2018 Ford Raptor. I came in for a service and decieded to see what my trade in value would be. Wow, a dealership that offers a fair trade in value! A great trade in value without hassle- Check! Now onto the new car purchase. I am very particular with my options and for that reason I give them a 10/10, we built up the exact truck and in a short time frame the truck was delivered to the dealership. We ended on a agreed upon price which left both parties happy- Double Check! Ask for sales rep: Michael Gibbs
Sales Consultant--10 years
New Navigator Purchase. - Shaunf
Had a great experience purchasing a new Navigator. The sales manager, GM, and sales staff were very accommodating. Would definitely recommend anyone looking for a new or pre-owned Ford/ Lincoln.
Superb experience!!! - weloveour4
Wes Crowe was absolutely THE BEST to work with. He made sure all our needs were met. Covington Ford will be our "go to" forever!
F-150 2018 - jwbrown47
Outstanding persoanl service, with a great attitude. They did everything I asked and where on time. Couldn't have had a better experience.
Told me everything I needed to know about all the new features of my truck and how to use all the new technology.
Buying a Vehicle - Love Fords
-Personable Sales folks - JC (Red) and Justin.
-Speedy follow through with answers.
-Honest reporting on vehicle condition.
-Totally reliable service department, especially from Tammy.
-Have bought 4 cars from them.
Everything went perfectly - Janroi12
No wait got my SUV in on time. Iwill never drive anything but a Ford Truck or SUV. These vehicals saved my husbands life twice
Best car buying experience ever - Happymama
The experience I had was excellent. No pressure at all. They gave a fair price foot my car and a fair price for the new one. I am greatly pleased.
Purchase of F10 relatively painless - Daisy1
Got the truck we wanted, everyone we encountered was friendly and helpful. Tony was great, Kip processed our documents efficiently, everything was explained, felt like they would stand behind the vehicle.
Recall - Streetpony21
Bernard took care of my car concerns. Went above all my expectations. Very professional to work with and understood my needs as the owner.He took care of my car as if it was his.
Oil change - Jean
Allan Vigil does an excellent job on my oil changes. The people are very friendly and when you have an appointment it does not take long. They know what my Ford Explorer needs and make those suggestions. I am very please with Allan Vigil!
No pressure experience - ChrisRay
I worked with Navid Khazeie on the purchase of my 2017 F150. Navid did a great job finding the truck I needed and provided all of the research for me. Navid and Tom worked together to get the right price for my trade and there was absolutely no pressure. Dudley was also great to work with to wrap up the purchase.
First time car buy - Chelseylq
Being a first time car buyer I am so thankful I came to North Georgia Ford! The service was was fantastic and so easy to understand. Wouldn’t go anywhere else!
JEFF STUBBS IS THE BEST! - TTStrom
Went to Pugmire in Carrollton for an oil change on my 2015 Fusion, left with a new 2018 Ford EcoSport. Jeff Stubbs was a pleasure to work with. This dealership will be my only place to shop for vehicles in the future. Great job Pugmire, keep it up!!!!
Friendly folks, great experiences both buying nd maintaining - Cory Hawkins
We bought two vehicles at Chatsworth Ford so far and plan to get the next ones there as well. Buying was a breeze, we got what we wanted at a good price, and service after the sale has been great. Everybody is friendly and does a great job. Service visits are fast and reasonably priced, and the multi point inspection results give me peace of mind that nothing was missed. We are totally happy with the experience we've had at Chatsworth Ford and will continue bringing our vehicles here for service.
Best service I've ever had. - Chico123
They were the absolute best! I was in a time of need and had a strict schedule too, Gerald got me in and out in no time. He could not have been any more kind and professional as he was, he was awesome, just the best. Best experience I've ever had. Thanks Gerald.
Fair Resolve - goldwing
After and extended period of time and relentless effort of my service person and service technician not to mention a lot of man hours and replacement part, I was provide with the ultimate remedy to resolve all issues that I was having with my F-150. The staff of your service department went above and beyond the call of duty to stand behind the Ford product and the integrity of your dealership.
Service Review - Druckerpart3
I was referred to five star by my wife because of their food technical service but was quite a bit disallusiones following several issues having my car repaired. I initially went in for service on my ignition switch and ended up paying 938.00 for a new key and electrical work. What I noticed after the repair was my heat wasn’t working after the repair but previously did. After taking the car back to be rel-diagnosed it was revealed that I had a upped radiator hose leak which affected the heat. I find it interesting that while the diagnosis included the leak the fact that the heat would be affected want mentioned until after I brought the car back. The service. Person Khalil, who really didn’t listen to me until I actually had to hang up on him and consult the manager.
I’ve felt very disrespected by this whole process as upon bringing the car bAck to be serviced I was informed that the wrong part was ordered. It took three hours to find this out taking up my entire morning. Perhaps this could have been avoided if Khalil had called. Me back the day before since I left two messages. FINALLY finding out about the mishap I’m having to wait two Moore days to pay another 400 dollars making a total of $1400.00 over a two week period. The kicker being having to wait 15 minutes for my UNREPAIRED car to be brought to me as the driver was busy and another service person seemed too busy to simply go get it.
The bottom line is I am going to get the repair done because I’ve come too far to not get it done but feel extremely taken advantage of and disrespected in this process. This service dealership doesn’t seem to have. Much respect for its customers time and money; at least not in my case
worst car buying experience in my life (72 yrs.) - lumberhead
they will over charge you with their fair deal price. offer you 25% less than your trade in is worth (k b b). shove $700 options down your throat (numerical glass etching, paint sealant. nitrogen). Don't trust the finance guy either he will try to charge you 2.5% higher interest than what is available on the open market. they don't care about your time; they will spend 5.5 hrs. wearing you down til all you want to do is get out of their office.
Got a complaint? Don't call the general manager of the sales manager. they don't return calls. they are to busy hiding from customers. When you think it can't get much worse; the general manager will sit on your money for the sales tax and title fees for 3 weeks so you can't register your car. do yourself a favor and shop elsewhere.
unhappy with my experience? Your "dog gon' "right.
Service after the sale - CaryC
After the sale, does the dealer still take your calls? Respond to your questions? AutoNation Ford in Marietta, GA, does. Thank you Sales Manager Hal Ross for helping me with my title transfer to another state. It was a hassle, but you hung in there. Thanks!
Convertible Mustang - Al62
Javada Gresham was our sales rep and was outstanding. We found the car online and were from out of state. My wife loves her newer Mustang. I was pleased with everyone met at the dealership except for the finance guy. Long story but I was not impressed with him. He seemed rushed and was not detailed in explaining to me some things. The five star rating is for Javada. See him for your next car!
Do NOT Use This Dealership for Service - B&B
Be forewarned when dealing with the service department at Hennessy Ford Lincoln dealership. Sorry long post but it is necessary to describe the various ways they attempted to take advantage of us. We took our Escape in Monday for a problem with the ignition/starter that is all over the internet as a common issue. The only reason we took it to the dealer was because it also had some minor recalls so thought we would take care of it all. Tim, the service writer, called and quoted my husband, Bob, a price of more than $900 for the repair. We called around and found out that the average time for the repair was two hours and the part was less than $400 so $500 seemed a little high for labor. He called back and advised Tim of his findings and the price was dropped to $650 so we gave the OK to do the repairs. The car wasn't ready until Wednesday and when Tim called to advise us that it was ready he told Bob that the battery charge was low and did we want them to replace it for $179. You can find a battery for an Escape for less $120 so guess they were going to charge $59+ to put it in, uhh no thanks. I dropped him off to pick it up during rush hour only to receive a call from him that the service engine light was on, and when he went back in he was told there wasn't anyone there to look at it so he would have to leave it or come back in the morning. Bob opted to bring it back the next morning. After waiting 45 minutes he asked what the status was and was told that it was being checked out right now to which he replied how is that possible since it is parked right in front of a bay door. So they blatantly lied to his face. Finally after doing some flush that was necessary because the recall work was not done properly Bob left with his car again and went to an auto parts store to have the battery checked out. He was told the battery had a full charge so that was another lie he was told. This is why dealership service departments have a bad reputation and why we usually go to a local mechanic and have him do all repairs.
Terrible service - Mike1970
Had an appointment for 10 truck was not taken in until 1030. Why the so called mechanic is working on my truck he is telling someone else he thinks it’s a blown fuse although it was just checked by another dealership that said it wasn’t. Charlie will try and guilt you into paying more don’t fall for his unprofessional antics
Car buying made easy - Eman
Buying our car was a fun experience with Jerome and the boys. From picking out the one we wanted to negotiating the deal to closing out the deal and driving it home it was a pleasant task.. May look for another vehicle there in the future.
RIPOFF ARTISTS!!! SERVICE DEPARTMENT IS NOT TO BE BELIEVED! - JeffM
Service department performed a $99 diagnostic on my transmission and said it needed to be replaced - $4,600.
I took the F150 to a local mechanic who checked the fluid and said it needed a service. Filter was very dirty! Truck runs new now!
Went back to Shottenkirk to bring this to the attention of Greg, the Service Manager. He listed to me and when I said it was a shame that his guys go to school for this and it was despicable that this happened, he told me to leave! In fact, as he stormed out of the service department into the shop, he looked back and said he didn't care if I didn't come back! Two Shottenkirk employees witnessed it.
These guys are crooks. I was looking to trade my truck because I believed them at first. Nothing like telling me my truck's value is $4,600 less than I thought only to do business with them and then they resell my truck with a simple transmission service!
WORST EXPERIENCE IN A VERY, VERY LONG TIME!! THIS PROBLEM STARTS AT THE TOP OF THE DEALERSHIP - AVOID THIS PLACE. MANY OTHER FORD DEALERS IN THE AREA.
Certified Service Advisor
Greene Ford Company