Great buying experiance - Ofir
I was looking for a Mustang but didnt know exactly what features and appearance will fit my needs; After asking me some questions Gabi already know what I need and found me the right one. Its my first time buying a ford and for sure not my last time. Great buying experience, go and see Gabi if you visit there.
Top Reviewed Specialists At This Dealership
Sales & Leasing Representative
Scott Cochran gave me excellent, execellent service! - cvaughan4560
Scott listened very carefully to my needs,wants & concerns, answered all my questions & found me a car I love! Thanks to Kenny Jordan too in Financial! Both were impeccable in their customer service with the assurance I was getting a great deal with an awesome warranty & service contract! Thank you so much to Scott & Kenny! & Athens Ford!!!!! love my car!!!!!!
Certified Sales Consultant
Ford F-150 - Brandon
Doug Bailey was a great salesperson he never pressured us in any way he made sure we were happy he made sure we was comfortable got us a drink and peanuts he showed us a few trucks never pushing us to any one he answered any questions we had to ask he showed us around the place always asking us if we need anything.it was a great experience I would go back there and buy another vehicle from him and at Pioneer Ford glad we went there to meet great people and salesperson that don't pressure you in to anything
Certified Sales Consultant
Ford Certified Sales Professional
Ford Certified Sales Professional
Missing emissions part - outbackgeorgia
I noticed a missing hose on my nearly new (3500 miles) 2017 Ford Flex.
I did purchase it from another dealer, as Chesatee could not find a vehicle that met my requirements.
I was told that "someone" had probably removed the hose. Said I should go back to the dealer from which I purchased the vehicle, which I have done.
I do understand the Ford dealer model, and that Chesatee cannot be responsible for another dealer's issue. However, I was a not given any options, nor did the service department even look at the vehicle or give me a quote for replacing the hose.
The parts department should get 5 stars for helping.
I did not get the feeling that there was any interest in my continuing service business, I have not even reached the first oil change service.
I will revise this review as time progresses but it is difficult to change my first impression of a less than interested service department.
Hardy Family Ford Experience - Temorris
I just bought a 2017 Ford Fusion and these guys in Dallas ga. Paul was awesome he went over everything inside and out and would recommend him to any of my friends and family!! If you are looking for a salesman that is interested in helping you find exactly what you want and need paul is your guy!!
No pressure experience - ChrisRay
I worked with Navid Khazeie on the purchase of my 2017 F150. Navid did a great job finding the truck I needed and provided all of the research for me. Navid and Tom worked together to get the right price for my trade and there was absolutely no pressure. Dudley was also great to work with to wrap up the purchase.
Used Truck Purchase with Thom - Jesse
Ask for Thom. I contacted the dealership as soon as my truck went on the market. Thom contacted me moments later and set me up an appointment for the vehicle. Went a couple days later and the truck had just finished its safety inspection. Thom came with me on the test drive and showed me around and how to function all the fancy gadgets on the truck. He was very straight forward a trait you never see in car salesmen. I walked out of Nalley Ford with my truck thanks to him at a very good price, and he has helped me with a few additional questions I had post purchase. Oh, and get Avery to do your financing paperwork if you go that route. He’s very good at what he does and will go through every option with you in depth. Such a great experience at this dealership. They’ll see me again for my next purchase as long as Thom is there.
Helpful and friendly - Genodarby
I have bought several cars there since shottenkirk has taken over and have been satisfied every time. They are helpful and friendly. I would recommend them highly.
"Worth the Drive Great Service".....Pearlie!! - Pearlie
Live in Douglasville GA, used Quick Lane for 5K service for my Ford Edge at 7:40 am. First visit to the service department, was greeted by several service employees, very polite, met with (Brian Skene) my Service Advisor who was nicely groomed, friendly & knowledgeable in his area work. Great experience & well worth the drive. Thank you Brian!! See you at my next service appointment😊
Sales and Leasing Professional
Excellent Dealership - Larry G
Just purchased my 3rd new Ford Escape and the whole sales dept was great. My saleperson has been Paul McCaughey he is retired Army and is great to work with. Paul helped me can,find the exact model I was looking for, can't say enough about all the other people that helped. Lenny and Brian the sales managers, the finance managers, and the GM Bill Miller.
Great Dealership - Surer
Very professional, knowledgeable, and just nice folks. You wouldn't be going out of your way if your home isn't in Commerce. The service department is no different, Great. Thank you
excellant personnel , grear experience - k walker
went to buy a used truck and got a great deal on a new one. extremely happy. no pressure just good knowledgeable people. would go back again
Paula Sosebee was great - stephen_miata_dec2016
Paula Sosebee sold me a 2001 Miata a year ago. She was great to work with, kind and professional. Aaron Hughes handled my paperwork and introduced me to the service department; Aaron was great, too.
When buying a used vehicle, be aware of doc fees. All dealerships have them. I hadn't bought a used car from a dealership before, so it was new to me.
They’ll work with you - Jskip
I ran into some issues but they worked with me as much as possible. Friendly staff and good communication. Ton of inventory and options from one of their many dealerships
Great place to get a new car - Scheduleman
Great place to get a new car. Outstanding selection, knowledgeable and friendly staff not to mention great prices. A dealership worth going out of your way for.
First class dealer in every way. - Car crazy forever
I have several Ford dealers nearby but always travel 125 miles one way to this dealer to purchase Ford vehicles--roughly 20 so far. Nice people of high integrity who always treat you fairly on price of new vehicle and value of trade
Mike Smallwood. excellent Sales person.He give over 100% - 6063wilson
They care about the customer. very frindly and happy place. Great prices on Ford product. . #1 auto dealer in LaGrange to me. We have had bought 3 cars from Mike Patton and From Mike Smallwood.
Difficult process made easy! - Dwight McAllister
Mark was excellent! I am live out of state but spend time in Ga. so the process of buying a car to house in Ga. is a little more difficult than in-state buying. Mark went above and beyond. My perception is he is very trustworthy and that starts at the top. Many thanks!
White 2017 ford mustang - Kevin Sanders
This was the absolute best first time car buying experience , from the incredible great deal and no haggle price , Mr. Ford and his staff were up front and courteous , answered each and every question I had. They made the 2 hour drive from Atlanta well worth by having the car and the paperwork ready to go when I arrived at the dealership. I would highly recommended Tim Ford and his staff at Blue Ridge North Georgia Ford for your next car buying experience.
New to me Used vehicle - Thomas A Hale
Michael Allen was very good during the purchase of my new to me 2016 Nissan Frontier. Sales Manager Nick Hobbs and Bud Ammons took care me on my trade in as well. While in the Finance Office, Richard Axmacher and Sean Roberts when over all the paperwork in detail. Thanks for the great experience on my new to me vehicle
Positive and fast - Dcbigkitty
Very pleased with the sales process. Ralph was honest and clear. We did the deal quickly, and paperwork was fast and easy. Thank you for the partnership.
Awesome Customer service - Kristi Fears
The staff at Pugmire Ford is awesome! I would definitely recommend my friends, family and anybody looking for a Ford to visit their top notch sales and service departments.
Used vehicle purchase and service on another car - Carl B.
Recently, I was searching for a used vehicle to replace a vehicle
I was selling. This would be a car I would drive a few times a week, and I had a specific type and style car in mind. Upon doing research, I came across the car I was looking for at a very competitive price. I made an appointment to come in and test drive the vehicle. JR Ramos was very professional, and made me feel at ease, and under no pressure. I was allowed not only to test drive the vehicle, but to also take it to my mechanic to verify it's usability. And after I had gotten to the dealership, I realized the car I drove there (a mustang) needed recall repairs. JR helped me set up an appointment while I was on my test drive, and even took my car to the repair shop for me. He seemed concerned with my satisfaction, and made the car purchase (and I actually dislike the purchase process in general) fairly pleasant. He even followed up to make sure I was satisfied with my new vehicle and the process of making the purchase. I've red some bad reviews on this dealership, but I never experienced any of the problems others noted. The only thing that kept me from rating everything a 5 was a slight issue with the service department (nothing major).
In for oil service, out with a new car! - G. Mcklveen
Brought car up to be serviced and was waiting for my wife to pick me up. Met Mike Shaeffer. Very knowledgeable and likeable saleman! Ended up trading my car in on a 2017! I really like my new car!
Wow, what a dealership - Glenn Robinson
I had issues with the engine of my Ford Fusion and I was preparing to begin the process of getting them repaired. Then I received a recall notice! I took my vehicle and recall notice to Allan Vigil Ford of Fayetteville. Upon arriving one "morning", I was greeted by "owner" Mike Vigil. Not only did Mike greet me, he walked with me to the service department and introduce me to his service manager, Tim Black. Once Tim discussed my vehicle issues and goals for my repairs, he introduced me to Troy Carden, Master Certified Advisor, who promptly took my vehicle, put me in a rental and began the process of restoring my engine and getting me back on the road! "One week later" I'm back on the road, engine purring like a kitten! Thank you Allan Vigil of Fayetteville!!! You earned my business!
Great to deal with. - JQ127
Just bought a 2012 E350 through salesman Gio. Couldn't be happier. Took my old van in for repairs and happened to see this one on the lot. Used what I would have paid for repairs to the old one for a deposit on the 2012 and a day later drove it off the lot. Gio was very pleasant to deal with. Harry in finance was great too. Honestly it was fast and easy. I've had my other vans serviced here in years past and they've always done a great job. A bit pricey but the work is top notch and they've always been straight shooters with me. Everyone I dealt with at this place has been super nice. Thank you!
getting charged for warranty repair - gary adams
took company van in for a bad throttle body (known problem) with 16,000 miles on it mechanic wrote it up as aftermarket wiring for gps shorted throttle body (NOT) THE GPS UNIT WAS INSTALLED BY A ANOTHER DEALERSHIP. aFTER TALKING TO OTHER FORD DEALERSHIPS IN SURROUNDING AREA I HAVE COME TO THE CONCLUSION THAT KRAUSE DOES NOT DO WARRANTY WORK THEY FIND A WAY OUT TO CHARGE THE OWNER THE FULL COST I HAVE HAD BEEN TRING FOR 3 MONTHS TO GET CREDIT BACK FROM THEM ALL I GET IS A BIG RUN AROUND VERY POOR CUSTOMER RELATIONS
Convertible Mustang - Al62
Javada Gresham was our sales rep and was outstanding. We found the car online and were from out of state. My wife loves her newer Mustang. I was pleased with everyone met at the dealership except for the finance guy. Long story but I was not impressed with him. He seemed rushed and was not detailed in explaining to me some things. The five star rating is for Javada. See him for your next car!
Professionalism - Kford1956
What a wonderful experience to drive from Augusta,Georgia to buy a new Ford Escape at Legacy Ford. My needs and wants were met and Legacy Ford went the extra mile to make sure I was completely satisfied with every detail of my purchase. I’ll drive the 2 hours again for servicing my new Ford Escape.
Proud new owner,
Katherine M. Ford
Advertised discounts are real! - Proud Owner!
The first thing I questioned was are these discounts I see on the internet and television real. Well, yes, and they even have more they will show you in case you qualify. Call and talk to Tom Sliger before you go and he will explain in detail to all your questions. When I arrived and met Tom he was friendly and very helpful. Everything he had told me over the phone was as he described. I was impressed. My past experience at other dealerships have disappointed me. Thanks, Tom, great job!
Gwinnett Place Ford