It worked out - Srmcgrew
It was a business decision and I was treated fairly. Definitely encouraged to buy a new car but they made it work. Have purchased two new cars from this dealership and all my service in the last 14 months. What else can I say.
Top Reviewed Specialists At This Dealership
Wonderful customer service - iamabeloved
I dropped my van off for a routine oil change & someone from the service department took me back to work so that I didnt have to wait around. I suspected that other things would need to be done & I was right, my van needed a few more things, but Alan treated me fairly & didn't overcharge me for everything extra that was needed. I have been using the service department there ever since I bought my van there & will continue to do so, & when I buy my son a car, it will be from there & because of the service department
General Sales Manager
Trying somewhere new - SWalker11
One of the best things about Atlanta is that there are variety of choices for where you can spend your time and money. As a long time Gwinnett Place Honda customer I was in the market for a new dealership to service my Odyssey. After carefully researching other dealers in the area I found that Curry offered the best price for Honda recommended service. But the icing on the cake was Ced. He was kind, helpful, and budget conscious.
Making Your Deal A Reality
Good customer service - Brenda L
Always courteous and friendly; try to get the job done as quickly as possible. Would not go anywhere else to purchase my Honda - their location is very convenient.
Great experience - UDave
Daniel was excellent. He listened and understood our requirements and showed us all options. He was able to get us deal we wanted. I highly recommend. Thanks Daniel.
VEP Sales Manager
New Car Floor Manager
New Car Sales
Good atmosphere nice place - Cony25
So far everything is going well far as the sell man and manager nice people good customer service and support I will recommend this place to my friends
Internet Sales Consultant
Steve Goins acted in bad faith - Ms. Teacher
I was not going to purchase my 2018 Honda CR-V until Steve Goins, the finance person, promised to "throw in" several warrantees, (7 year , 5 year, and 4year.) This is why I bought it.
Today, as I examined the sales contract, I realize that I paid $3304 for the warranties I was told would be thrown in. I feel like a sucker.
I was newly widowed, and had never bought a new car by myself. Congratulations Ed Voyles Honda! You cheated a 70 year old widow! Aren't you proud?
Great sales team - happy
Nick Brown was awesome. He did a great job finding me the truck I wanted for the Price. Very nice and respectable. Great people to work with.
Routine Maintenance - timglover
Even though I messed up and didn't finish the online appointment, they still took the car and did a Honda B-1 maintenance service. They also completed the service very quickly.
Exceptional - Chris johnson
Shane created an incredible deal for me and exemplifies honesty and truthfulness. I would recommend Willett Honda to anyone looking for a no pressure sales force and integrity, which you usually do not find in a dealership.the willett team works together with the customer and the transaction time is short .
My 2018 CRV purchase experience - jlo227
I would like to personally thank Stephanie Bristow for making my new vehicle so easy for me. If you want or need a new vehicle go see Stephanie @ Heritage Honda. You wont be sorry!!!
One of the smoothest and easiest experiences EVER! - CMCONDE
I am late on my review but well worth making sure this team got it! One of the best customer experiences I have ever had. I have to say that Freddie , the manager, has a great group of people working for him. Cathy, Edward, Brian...just to name a few, who made it all happen. When I walked in, I felt like the red carpet was laid out for me. I was looking for a 1st car for my 16 year old son. They found a Honda civic PERFECT for him right in the price range I was looking for . They made what could have been a very stressful experience a very happy one. I am SO grateful for the time everyone took to answer all my questions and make sure they got the job done! At Sons Honda, they truly care about every person that walks in the door. Edward, my salesman ,even stayed late until I arrived to make sure he was there to hand me the keys to the new car. I would HIGHLY recommend Sons Honda to anyone.
Happy new Honda owner - Larry4545
I recently bought myself a TOURING 2018 CRV, and yesterday my daughter EXL- Nav HRV, Both brand new from the best dealer ever. I shopped all around Atlanta, ERIC the Sales manager beet all dealers buy over $1500. GWINNETT HONDA was the highest and impossible to get service, they will let you test drive then keep you waiting to discuss money. Curry was second, but over $1500 more on each car. But worse Honda Carland could not even get the car. Call ERIC or Jimmy if you want a great deal. Larry
Shottenkirk HONDA Excellent Experience - Cars1991
I was on my way out of town when my oil change light came on stating I had 15 0/0 oil life left so I didn’t want to risk it going to New Jersey and back. I googled it on my phone got off at the exit and went straight to Shottenkirk HONDA.I am impressed with Shottenkirk HONDA a young man by the name of Spencer greeted me as I was getting out of my vehicle. Spencer was very nice and personable.. The oil change was performed and I had a filter that was dirty replaced and I was on my way in less than an hour. I’ve been taken my 2014 Honda Accord to Ed Voyles ever since I relocated to Georgia in 2015.Sorry Ed Voyles I won’t be coming back prices are cheaper at Shottenkirk and they don’t keep you car hostage for hours. Shottenkirk I am your customer.
Great Service Experience - sandersm
I experienced a problem with my 2 year old Honda Accord that is / was quite rare. My service adviser - Mr. Lloyd was very attentive, kind and very communicable through the trouble shooting and service process. The service shop diagnosed and corrected the problem very quickly and I was on my way to work.
I have always had Great experiences At The Honda Mall Of Georgia.
1st Time Honda Owner - Leona 75
My experience with Mike Patton Honda was smooth and stress-free, I told the Sales Person (Candra Winston) what I wanted and she delivered. The staff there is friendly and genuinely concerned about your experience, the atmosphere is pleasant, and they strive to satisfy you with your purchase. I am a first time Honda owner and I am already in love with my Accord. Thank you Mike Patton, I have recommended your dealership to my family and friends!
My overall experience with AutoNation Thornton Road was a wo - Prettyyk6807
Everyone there from the district manager to the sales manager, very professional very patient, did not waste time correcting any misunderstandings you had about your service or vehicle. I would recommend them to anyone thank you Simon,Gena,,Tresilyn, the whole team is amazing there. Thank you very much.
Great folks to deal with! - Brian
I just purchased a 2018 Honda Accord from this dealership and to say that I am highly satisfied would be an understatement! We had originally just stopped by to look until we met Dennis. He was fantastic! He didn't pressure us at all or even try to convince us to buy the car - He just answered all of our questions. We could tell immediately that he was quite the opposite of what we had been seeing at other dealerships. He was so honest and truly seemed to care about us as customers, not just the sell. We decided then that even if we didn't purchase that day, we would drive back to Athens just to deal with Dennis. (Even though we have a Honda dealership in Conyers where we live) After lunch, we decided to go back and make the purchase. It was then that Dennis introduced us to Jose to finish up the paperwork and explain all of the high-end technology of this car to us. He was so excited to tell us about this car; it was obvious Jose loves what he does and believes in their product. He was great and really took his time showing us all of the neat features involved with this car - and also answered all of our questions! To sum it up, from the sales people all the way to the finance manager, Jerry, we were treated so kindly! It was so refreshing! I would recommend this dealership to anyone and everyone! What a great car buying experience we've had!
Fastest and smoothest car purchase I ever had!!! - Diana
I really appreciate Amir Karimi and strongly recommend you seeing him at Honda Carland. The sale was straight forward and to the point. No wasting time and pressure to do something you are not wanting to do. No hassling and smoothest car purchase I have ever gone through. No Games. Amir you are doing great and you are the best!! You and Jessica present Honda well.. I also hope that Honda corporate knows what a valued employee they have and show it!! Wish there was more sale reps like you!
classic bait and switch - Tejapv
Please stay away from this dealership. We had a terrible experience and their customer service is one of the worst I have encountered today. They don’t have things in place, they can’t stand by the promises they make, there isn’t consistency on what they are looking for what they offer. Worst they treat you like crap and are unapologetic about it. Just in case if you happen to stop by brace yourself for worst customer experience. Below is my experience dealing with them.
I was shopping around Honda dealerships as I was looking to trade in my 2016 Toyota Prius and get a 2018 Accord. I came across Uri (sales consultant) from this dealership. I had conversations with him over phone call/messages. I left with my family and drove 75 minutes to meet them in person, finalize the deal and get the new car. Things that we discussed upfront:
1. Toyota Prius trade in
2. A black exterior Honda Accord and ivory interior, they didn’t have it in stock but confirmed that it is with one of their sister dealerships and could get it in a day or two
When we went in person, Uri was busy with a different deal and Kristina was helping us. After few minutes Uri stopped by and reassured us promises made over phone. We were waiting as our car was apprised to hear about numbers. Then Bob Wannamaker from sales team stopped by and here things started going really bad.
1. Bob said they don’t have interest in trade in of Toyota Prius as it is a commuter car and they don’t see people showing interest in those cars in that neighborhood and couldn’t give a great appraisal. This was very different from what we heard over phone conversations we had. Uri was excited and mentioned that the dealership is looking for used car trade ins and also added 99% of times they can match any other appraisal we got on our car. Don’t fall into this trap. If they wanted used cars I don’t get why Toyota Prius had that distinction.
2. Bob said they can’t get cars from sister dealerships and that they only sell whatever they have in stock and with them. We confirmed at least couple of times over phone about getting the car from sister dealership and Uri confirmed the same just 5 minutes before Bob stopped by.
3. This is the worst, general sales manager doesn’t have time to talk to us on this incident. Probably, they are all the same. This is a new dealership and I don’t think they will make great strides with this attitude and behavior.
Throughout the conversation forget about being apologetic about the miscommunications. Instead he treated us unprofessionally, showing no interest in our business. He was asking questions like why did we have to travel so far when there are many honda dealerships in our area, why did you have to get appraisal and deal from 4 different dealerships. It felt like a police interrogating thief to catch a lie. Though he didn’t make any racist remarks he definitely sounded RACIST. I wish I could give 0 stars. Will never advice this dealership to anyone in my family or community.
FREE ROACHES WITH PURCHASE OF CAR - diana528
BUYER BEWARE: HONDA GIVES YOU FREE COCKROACHES WITH A PURCHASE OF A CAR! I purchased a 2016 Honda Accord on 10/20/18 and about 2 days later the tiniest roaches started coming out of the dash! HOW WAS THIS POSSIBLE? I called Honda to see what they would be able to due since I’ve had it for less than 5 days! I spoke to the xxxxtiest manager named Robert. He swore there was no way the roaches could have been in the car while they had it on the lot. He implied that I had picked them up from my house! I HAVE THREE OTHER CARS IN MY YARD AND NONE OF THEM HAVE ROACHES. Robert said he couldn’t do anything because the car did not have roaches while it was sitting in the lot. I asked that if I got the car exterminated if he would be willing to pay the bill and his response was “you can bring the bill but I’m not paying it” I have never felt so disrespected in my life. How embarrassing would it be for me to go to work, which by the way is at a HEALTH clinic, and have roaches on my clothes! I asked if I could speak to someone higher than him and he said “there is no one higher than me” which is the most bogus thing I’ve ever heard considering he’s not the owner of the dealership so clearly there has to be someone higher than him. After the way Robert made me feel and after all the cockroaches I’ve had to kill I would definitely NOT recommend anyone to buy from them. They only care about the money and not their customers. IF YOU WANT A CAR WITH FREE ROACHES THEN GO AHEAD AND BUY FROM THEM.
Sunny King Honda
Curry Honda Chamblee
Gwinnett Place Honda
Lou Sobh Honda
Customer Relations Manager