Purchased a new F-150 King Ranch - dane1221
Excellent experience. No pressure, and very professional. Felt at home with all the staff. They searched several dealerships and found the exact model, trim, color, and options I wanted.
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Sales and Leasing Professional
Process of Trade In and Purchase Made Simple - erowe4
Marcus worked with me to find the right auto for me. I traded in a slightly used Ford SUV and purchased a Lincoln. He was patient with me and let me test drive any auto that I was interested in. Gave me time to process the autos, no pressure. I have purchased three auto from Allan Vigil.
Excellent Dealership - Larry G
Just purchased my 3rd new Ford Escape and the whole sales dept was great. My saleperson has been Paul McCaughey he is retired Army and is great to work with. Paul helped me can,find the exact model I was looking for, can't say enough about all the other people that helped. Lenny and Brian the sales managers, the finance managers, and the GM Bill Miller.
Great customer service and a pleasurable buying experience. - James4787
The buying experience was great with the best price given the first time and the ease of financing was great.
These guys treat you with respect and answer any questions that you may have.
Excellent service, in and out in 2 hours. - jasgrimm
Great team at Jacky Jones Lincoln Mercury. We bought a used Ford Transit Wagon XLT 350 from them. No old school, high pressure tactics; they're all very friendly, customer oriented, and easy to deal with.
Mike Smallwood. excellent Sales person.He give over 100% - 6063wilson
They care about the customer. very frindly and happy place. Great prices on Ford product. . #1 auto dealer in LaGrange to me. We have had bought 3 cars from Mike Patton and From Mike Smallwood.
Great customer service - JFCobb
The staff at Pugmire are always friendly and courteous. I own a Ford but prefer Pugmire Lincoln to every Ford dealership in the county. You will enjoy the experience you get from this team of professionals.
No pressure experience - ChrisRay
I worked with Navid Khazeie on the purchase of my 2017 F150. Navid did a great job finding the truck I needed and provided all of the research for me. Navid and Tom worked together to get the right price for my trade and there was absolutely no pressure. Dudley was also great to work with to wrap up the purchase.
Convertible Mustang - Al62
Javada Gresham was our sales rep and was outstanding. We found the car online and were from out of state. My wife loves her newer Mustang. I was pleased with everyone met at the dealership except for the finance guy. Long story but I was not impressed with him. He seemed rushed and was not detailed in explaining to me some things. The five star rating is for Javada. See him for your next car!
Terrible service - Mike1970
Had an appointment for 10 truck was not taken in until 1030. Why the so called mechanic is working on my truck he is telling someone else he thinks it’s a blown fuse although it was just checked by another dealership that said it wasn’t. Charlie will try and guilt you into paying more don’t fall for his unprofessional antics
Salesman lied to us! - Kimmie
We purchased a used vehicle 2016 Ford Focus this vehicle only had twenty thousand miles on it. We ask the salesman if this vehicle had ever been in the shop before and he said no. We only had put 600 miles on the vehicle and it started making a noise and jerking. We found documentation in the car from the other owner that it had been in the shop once before. We contacted the sales manager and told him what was going on and he said to bring it to service department and he would do anything he possibly could to help us and he would contact the service department and let them know that we were coming in. Well we went to the service department and they were as nice as they could be but the sales manager had not contacted them whatsoever. We found out that they have to replace the clutch in the car and that the car had been in the shop twice before. We are very upset with this sales team and would not recommend them at all to buy a new car or used car. We were lied to not once but three times.
Great place to get a new car - Scheduleman
Great place to get a new car. Outstanding selection, knowledgeable and friendly staff not to mention great prices. A dealership worth going out of your way for.