Seamless transaction, No Hassle or Hard Sell. - steve murrin
Did a lot of research before buying my F-350 SD Dually and Billy Howell Ford staff handled my purchase with absolute ease. Got a great rate, was keyed in to a few promos I didn't even know about (saved me $) and had a completely positive experience at the dealership. Navid my sales guy knew his product (A total CAR GUY) and was soft sell (Ford Trucks Sell Themselves) and easy going. Dan Hayward, my finance guy was a consummate pro and had me out in 15 minutes. The whole dealership was friendly and seems that everyone has worked there a long time. A testament to any business. The trucks aren't cheap nowadays (you get what you pay for) but at least Billy Howell Ford crew made it painless. Will be back!
Fantastic Service - Hale123
I went into Angela Krause trying to figure out what style F150 fit me best. Joe Nasser was extremely helpful and patient to explain everything to me. After some research, I came to terms with them and bought my first F150.
Satisfy with the customer services - AbbynManny
GABI!!!! Thank you so much for getting the car that best fit me and my family!!!!! Could not ask for a better salesperson!!! Gwinnett Ford dealership has a very good salesperson!!!!!! A satisfy customer I am!!!!!!
Excellent service as always!! The best to work with! - EK24
Excellent service as always!! Thanks so much for your quality work and professionalism! Jacky and his entire staff are top in the industry! Eric & Miranda
Great place to get a new car - Scheduleman
Great place to get a new car. Outstanding selection, knowledgeable and friendly staff not to mention great prices. A dealership worth going out of your way for.
fantastic - Dianne Amburn
everything so for has been excellent....service is great....the service department is helpful and extremely friendly....I have only owned it for a few months.
Mike Smallwood. excellent Sales person.He give over 100% - 6063wilson
They care about the customer. very frindly and happy place. Great prices on Ford product. . #1 auto dealer in LaGrange to me. We have had bought 3 cars from Mike Patton and From Mike Smallwood.
new car purchased - pat12
good customer service from beginning to end of transaction, will recommend someone else.
largest car dealer that I have visisted in Georgia.
Thanks to the team
Service work - Dottie1
Everyone I worked with went out of their way to help. I have never seen a
more engaging group of people. I traded a 2015 Escape for a 2017 and the sale department was the best I have ever worked with, Paul McCauhley was great. Now I can say the whole service department is excellent.
My experience - Terry
Nathan was very willing to please, him, Greg and Dave tried to have everything ready for us when we arrived, then my husband changed his mind, wanted MKX instead of MKC so everything had to change and it all went smoothly! We made Dave crazy changing our minds, options on payment but he was also very patient and always smiling!
Great sales and service - fordlover1947
Since 1997, we have bought all our vehicles(cars and trucks) from Mike Fitzpatrick Ford. My experience with them (sales and service) have been great. I highly recommend MF Ford for all your auto needs.
Trial and Error - Mr. Rouse
I took my Lincoln Towncar in for an electrical problem. After paying for replacement parts that I did not need, and complaining to the service manager, I finally got my problem resolve. I was without my car for a little over two weeks. The service rep spent more time trying to sell me services that I did not need, instead of working on getting my problem identified and resolve.
Salesman lied to us! - Kimmie
We purchased a used vehicle 2016 Ford Focus this vehicle only had twenty thousand miles on it. We ask the salesman if this vehicle had ever been in the shop before and he said no. We only had put 600 miles on the vehicle and it started making a noise and jerking. We found documentation in the car from the other owner that it had been in the shop once before. We contacted the sales manager and told him what was going on and he said to bring it to service department and he would do anything he possibly could to help us and he would contact the service department and let them know that we were coming in. Well we went to the service department and they were as nice as they could be but the sales manager had not contacted them whatsoever. We found out that they have to replace the clutch in the car and that the car had been in the shop twice before. We are very upset with this sales team and would not recommend them at all to buy a new car or used car. We were lied to not once but three times.