Great experience - Judy V
Everyone in this dealership knew the brand really well. Pam was great and did not keep us waiting. She had everything run very smoothly. Sharron was very sweet and honest.
Top Reviewed Specialists At This Dealership
Sales & Leasing
GLC300C Coupe Visit - Sandra
Finn was patient as I work through my decision to purchase a GLC300C Coupe. I appreciated not being rushed through the car buying experience. Thank you to Finn and others who assisted me.
New Cars Sales
New & Pre-Owned Sales Associate
Great exprience！ - Ruishi
My sales person is Don. He is a wonderful person friendly and helpful to the professional knowledge of the answer is very comprehensive.I had some problems but he helped me patiently every time. highly recommend!!!
550 Converts - UGAProf
I doubted that we would be converted from dedicated Cadillac owners to Mercedes, but Michael completely sold us on the luxury of Mercedes. We are not easy customers, but Michael knew just how to manage us. Thank you Michael. We'll be back for more, and we will be telling our friends to contact you. Great job!
Sales and Leasing
Not going anywhere else - Merclover
About 7 years ago I had purchased an E class from another dealership. I brought the car to Mercedes Benz of Buckhead for some service and I met Carol while waiting. She showed me a similar E class and made me a deal I could not refuse. Luckily I was able to return the E I got from another place. After meeting Carol and working with Mercedes Benz of Buckhead my husband and I have purchased and/or leased another 3 cars and we are planning on leasing and purchasing another 2 cars. I have no reason to look anywhere else. I love working with Carol. I can call her anytime and ask her whats new in stock and I feel confident that she is giving me the best deals. Carol is a true asset to Mercedes Benz of Buckhead.
Star Certified Sales Consultant
Certified Internet Sales Manager
Internet Sales Manager / Master Certified
Lies, lies, and more lies - utvolsnum1
Only leaving a one start because I can't leave zero. I completed a deal over the phone with a sales lady named Sharon and manager about a Mercedes Benz C250 and was told by both the vehicle was "immaculate". I even asked the sales lady and the manager as I spoke with both very specific details about the car all the way down to road rash on the wheels. I was told by Chris, the manager, that they have the Mercedes Star on the front of their building and they can not put a vehicle on the lot that doesn't represent Mercedes. I drove from Chattanooga 2 hours one way to purchase the car the next day with funds in hand only to find out the vehicle had scratches all over it and every wheel was curbed with road rash. One wheel even had clear coat peeling off of it in chunks. When I made notice of it, they told me they were sorry, it was an oversight. The dealership had over 24 hours to have the car ready for me to pick up from the time the deal was completed. Chris then proceeded to tell me we didn't have the conversation about the wheels and when I asked if he was calling me a liar, he back peddled and said the car was in detail when he went to look at it and didn't notice ALL FOUR WHEELS WERE HEAVILY DAMAGED. He tried to send the car back to his RECON team and told them to buff out the scratches and get a wheel guy to come and fix the wheels and said it would take them hours to have the car ready. He then proceeded to tell me the car was in "good condition" to which I agreed. "GOOD", not immaculate. Needless to say I took my money back home and didn't purchase the car. If this dealership is not going to be honest with people about issues that are obvious to the naked eye, what will they lie about that you can not see. Lastly I called back on my 2 hour trip back home and tried to speak to the sales manager and the general manger, left both a message, NEITHER called back. So I guess the associates I talked to were only as good as the individuals that run the dealership. Never expected this from a Mercedes Benz dealer. I encourage you to read their statement on their page about honesty and then read consumer reviews!! Buyer beware!
RBM of Alpharetta
Atlanta Classic Cars