Super costumer service and not pushy - Jdysart
The staff, especially Heather, was great at working with us to get within our budget and the best vehicle possible. They did not call us incessantly and really let us go at our own pace.
Top Reviewed Specialists At This Dealership
Certified Sales Consultant
Ford Certified Sales Professional
Great Dealership - Surer
Very professional, knowledgeable, and just nice folks. You wouldn't be going out of your way if your home isn't in Commerce. The service department is no different, Great. Thank you
excellant personnel , grear experience - k walker
went to buy a used truck and got a great deal on a new one. extremely happy. no pressure just good knowledgeable people. would go back again
They’ll work with you - Jskip
I ran into some issues but they worked with me as much as possible. Friendly staff and good communication. Ton of inventory and options from one of their many dealerships
Great place to get a new car - Scheduleman
Great place to get a new car. Outstanding selection, knowledgeable and friendly staff not to mention great prices. A dealership worth going out of your way for.
Difficult process made easy! - Dwight McAllister
Mark was excellent! I am live out of state but spend time in Ga. so the process of buying a car to house in Ga. is a little more difficult than in-state buying. Mark went above and beyond. My perception is he is very trustworthy and that starts at the top. Many thanks!
THEY DID A FANTASTIC JOB ON MY WRECKED CAR!!!! - HAPPYGIRL
THEY DID A FANTASTIC JOB ON MY WRECKED CAR!!!!
Excellent service, Kevin was prompt, friendly and... - Goodoleboy
Excellent service, Kevin was prompt, friendly and helpful. Although for simple service they were quick and treated me like they thought I was a long time customer on my first visit. I will travel past another dealer to go to them.
My mother purchased a convertible Volkswagen Bug from... - bluefrog014
My mother purchased a convertible Volkswagen Bug from this dealership 2 1/2 years ago. She has had nothing but problems and she purchased the extended warranty on it however Prater has refused to do any work on the vehicle. After all the problems she decided to try and trade in last November and be done with it, when she tried she was so shocked at a what a Toyota sales man told her, they could not take her car as a trade as it has a LEMON TITLE! This was the FIRST time my Mom had ever heard about this. BY LAW if a dealer attempts to sale a vehicle that has been classified as a lemon, you MUST inform your customer and MUST have them sign an agreement stating they know of this and so on. THEY DID NOT DO THIS with my mother. Since then she has had MORE problems out of the car and STILL nothing from Prater. They tell her they didn't know, HOWEVER they have a FULL TIME title person reviewing ALL titles on their vehicles?!? They knew this car had a lemon and they know they have screwed up. My mother has come to them twice now and they still have NOT done anything to help her and only want to sale her an OVER PRICED used vehicle. I am sincerely disappointed at a dealership that has been treating my Mother this way. She has NEVER had this experience with a dealership before. And legal action will bet taken!!! PLEASE DO NOT PURCHASE ANY VEHICLE FROM THIS DEALERSHIP!!! I did not want to put any star but had to do at least one, they don't deserve that!
Excellent service experience. - Alan Bunn
I have used them for over 20 years, and they have always exceeded my expectations. In my experience, whatever they fix, stays fixed. If something ain't right, they make it right.