Best experience that I've ever had buying a car! - andreadriver4
Best car buying experience that I've ever had. Everyone was awesome! I would highly recommend Pioneer Ford to everyone. Thank you Larry! I appreciate all that you've done for me!
Top Reviewed Specialists At This Dealership
Ford Master Certified Sales Professional
Ford Certified Sales Professional
Certified Sales Consultant
Trading 15 Dodge Dart - Nessapooh26
I went to trade in my 15 Dodge Dart go a bigger car and came out with a 18 Ford Fusion and I enjoying it
Great Dealership - Surer
Very professional, knowledgeable, and just nice folks. You wouldn't be going out of your way if your home isn't in Commerce. The service department is no different, Great. Thank you
Superb experience!!! - weloveour4
Wes Crowe was absolutely THE BEST to work with. He made sure all our needs were met. Covington Ford will be our "go to" forever!
Outstanding experience . Everyone is there to help! - Truck folks
Kent our salesperson has the knowledge to answer any question regarding any Ford product and has a great sense of humor which always helps in any situation.. The process of purchasing a new vehicle at Jacky Jones is easy, fast and convenient because they really know how valuable everyone’s time is in today’s fast pace world. Charles in contracts is also very professional and down to earth with a great personality. These folks at Jacky Jones don’t make you feel dirty when you leave the Dealership like a lot of other dealerships. So if you are looking for a recommendation for your next Ford purchase and yes we would highly recommend Jacky Jones Ford. Ronnie,Susan
Very enjoyable - Jwm507
Had an awesome buying experience and will recommend Matt and his team to others. Very transparent process by extremely nice and professional people. Good overall
Excellent service, Kevin was prompt, friendly and... - Goodoleboy
Excellent service, Kevin was prompt, friendly and helpful. Although for simple service they were quick and treated me like they thought I was a long time customer on my first visit. I will travel past another dealer to go to them.
Great place to get a new car - Scheduleman
Great place to get a new car. Outstanding selection, knowledgeable and friendly staff not to mention great prices. A dealership worth going out of your way for.
My mother purchased a convertible Volkswagen Bug from... - bluefrog014
My mother purchased a convertible Volkswagen Bug from this dealership 2 1/2 years ago. She has had nothing but problems and she purchased the extended warranty on it however Prater has refused to do any work on the vehicle. After all the problems she decided to try and trade in last November and be done with it, when she tried she was so shocked at a what a Toyota sales man told her, they could not take her car as a trade as it has a LEMON TITLE! This was the FIRST time my Mom had ever heard about this. BY LAW if a dealer attempts to sale a vehicle that has been classified as a lemon, you MUST inform your customer and MUST have them sign an agreement stating they know of this and so on. THEY DID NOT DO THIS with my mother. Since then she has had MORE problems out of the car and STILL nothing from Prater. They tell her they didn't know, HOWEVER they have a FULL TIME title person reviewing ALL titles on their vehicles?!? They knew this car had a lemon and they know they have screwed up. My mother has come to them twice now and they still have NOT done anything to help her and only want to sale her an OVER PRICED used vehicle. I am sincerely disappointed at a dealership that has been treating my Mother this way. She has NEVER had this experience with a dealership before. And legal action will bet taken!!! PLEASE DO NOT PURCHASE ANY VEHICLE FROM THIS DEALERSHIP!!! I did not want to put any star but had to do at least one, they don't deserve that!
Excellent service experience. - Alan Bunn
I have used them for over 20 years, and they have always exceeded my expectations. In my experience, whatever they fix, stays fixed. If something ain't right, they make it right.