Personable and inviting - Redsea14
They helped me with my questions via email for a few days before I made the drive to go check out the car. When I showed up they were extremely warm and inviting, and very open to my negotiated price target. Walked out of the lot very happy.
Service department - David T
A little upset about the service department right now, I’ve called twice and each time I’ve been on hold for over 15 min with no one coming back to the phone. They could at least come back and tell me they will call me back. I know they get busy and I’m a very patient service but it only takes a second to say we will call you back.
The service department sucks!!! - Mrodgers1963
Took my caddy in for a power steering problem,was told it needed over $1800 in repairs, went to a real dealership the problem was a $ 200 part .... will never step foot in that dealership again!!!
I recently dealth with the dealership based on the... - thevikrc
I recently dealth with the dealership based on the recommendation of my sister and brother-in-law who were friends of the owner. They swore by the owner stating "he is a caring person (supposedly a paster of a churh) and will give you the best deal possible. He gave me a loaner vehicle while searching for one that met my initial criteria. This was on a Monday and I made arrangements on Friday to find out what he found. I originally asked for a truck but when considering the costs in gas and repair, I took his suggestion on a car. He met with me, my sister and brother-in-law. When disussing the price of the car, he stated the "bottom line" was $11,200.00. He wanted me to take the car home for the weekend and meet on Monday to make the final decision. The meeting took place with the same people present and I signed the paperwork (which was blank). I was very happy to get a nice car at a decent price and trusted the dealer to deliver on his word (the owner in fact). When I received the paperwork in the mail, the price was $1800.00 higher at almost $13000.00!!!!!!!! I will never trust this person again nor buy a car from this dealership!! I can't imagine this person at church teaching "Thou Shall Not Lie" "Thou Shall Not Steal"