Great - vettedude446
Stephanie was a joy to work with. She is one of the best consultants I've had a dealership. Fine happy thumbs up! Thank you!
Top Reviewed Specialists At This Dealership
New car purchase - Haveaniceday
Stoped by dealership last minute on a Sunday evening 45 mins before closing. Found a new vehicle within 30 mins with Randy Silver. Randy, thanks again for the laughs while we looked for cars! and Robert handled the sale. I could tell that Robert knew what he was doing from the first handshake! He was very polite, knowledgeable, easy to work with and didn’t add any pressure to buy a car. I have purchased numerous vehicles over the years and have to say this was one of the easiest sale. Even though the dealership closed while I was there on a Sunday evening, they stayed after hours to take care of me. Robert Haas, I will be back to see you for my next purchase.
Customer Care Sales Consultant
Customer Care Representative
No pressure - TomC
I decided to shop for a new vehicle with JP Chevrolet because of the fact that they are a small , local dealership with a long history in this town. I did not feel pressured at all while working with Barry, the sales specialist. He knows these vehicles and assured me that I'd be happy with my purchase, since after all I was going from a Toyota to a Chevrolet. That's quite a move for me! I went with a new Colorado which had a lot of reasons to like! I should note that that there was not a lot of haggling, and the price I received for my vehicle in trade-in was right on with Kelly Blue Book. I'll note too that they have an excellent service department. A few days after getting the truck home, the battery died. I jump started to get to work and called JP. Within 30 minutes they stopped by work and picked up my truck, replaced the bad battery and brought the truck back to me. No problems ever since. It was also a pleasure meeting the owner of JP, a really fine gentleman with some good stories to tell. Small, local, part of Aberdeen. JP Chevrolet was well worth being my dealer of choice! Tom Conroy
Sales and Leasing Professional
General Sales Manager
Wonderful Dealership - Larry
I recently took delivery of my brand new dream car – the Corvette Stingray with Z51 and 3LT packages. Jerry’s Chevrolet is truly an impressive organization and the entire staff is very professional. My Sales Professional Brandon Michael was awesome and took the time to explain many of the features of the vehicle. Among other things he cranked the Bose radio, popped the hood to show me the engine, opened the trunk and changed out the second roof panel… and of course started the car to hear the growling V8. Naturally a test drive was done thereafter and I was hooked! The General Manager Walt McDonald was truly a pleasure to get to know. He explained the dealership’s philosophy in working with buyers in addition to helping me understand pricing… which was extremely fair. He also showed me some of the vintage models on their showroom floor. The rest of the staff that got me into the car was real delightful with which to work. Many thanks so much for making my dream come true… Autocross here I come!
Used Car Sale - johnson
Smooth and easy. Jim Holmwood. did a great job of getting us in the car of our choice. Met all of our expectations in a salesman and dealership. Thanks . . .
Top Notch Company - Charlotte Cooper
In today's market finding a trustworthy company and dependable service department is rare. I can't say enough about John Songer, who from start to finish had me back on the road in a flash. The service that was provided to me exceeded his excellent manner and professionalism.
Highly Recomended - MG1957
Superior customer service, and competitively priced cars. Sales staff are extremely knowledgeable, and do not pressure you to purchase. Most pleasurable and fast vehicle car purchase I've experienced in my 50 years of buying cars. Highly recommended.
2500 Silverado - Camaro
We brought a truck on the June 11 2018. Made a appointment to come in meet with a salesman. Took us on a test drive. We came back sat down worked on numbers. They done everything they could to get the price I wanted to be at. Thank you John Hill and the JBA family.
2018 Tahoe Premier - jbweatherstein
An overall great experience, This is my second vehicle purchased from this dealership in the past eight years and I would highly recommend Adams Chevrolet. The sales and financing process was efficient and professional and I did not feel pressured. Brian Harvey was a true professional and took time to ensure that I had a sound understanding of the features of the new Tahoe. Adams is a first class organization.
Very nice experience - Missy
I been looking for a Tahoe for a year. I bee in touch withPreston. And he found me the perfect car. I been to other dealerships in Maryland and Koons was the best. Everyone there was very nice and helpful. U would definitely recommend anyone to go there for a car.
Loose Lugnuts Sink Silverado - Busizem718
Yesterday I picked up my Silverado from Bob Bell after an oil change and tire rotation. As I headed towards 95 South, my truck starts to vibrate violently and I pull over to see that the lug nuts on my rear passenger side wheel were not tighten and the wheel began to come off the vehicle. I called Bob Bell immediately and they sent someone to pick me up and asked me to leave my truck there and they would send a tow truck for it. I do not live in the state, and Ken Ehrhardt told me I could not take one of their loaners out of state to go home. They told me they would put me in a hotel and have my truck done first thing in the morning. Well I am writing this review from the front seat of the loaner vehicle where my dog and I slept last night. When I went to check in to the hotel they booked me, the hotel told me the credit card they dealer gave was not authorized as well as the hotel does not take dogs. The dealership obviously knew I had a dog as she was with me the entire time. So basically their service department is negligent to allow my vehicle to leave with loose lugnuts, as well as booked me a hotel room where I could not actually stay. This was the worst experience I have ever had and reinforced why we should all avoid dealerships like the plague.
Rude salesman / features of the car was not explain - James S Hannah
1- Terrance Cox - Was very rude to my wife a few times.
2- Terrance Cox - Started telling us about the features of the car when his cell phone rang. He exits the car and he never continued
3- A good salesman call the customer AFTER the sale to see if everything is satisfactory.WE NEVER HEARD FROM HIM AGAIN
4-However, your car maintenance depart was EXCELLENT in customer care and satisfaction.
Worked with me - Dale108
They were so nice and worked with me to get 2 new vehicles. Everyone from the sales man to finance manger to the sales manager help make my experience the best
Mr. Ransey Stimson was very knowledgeable and professional, - tink
Mr. Ransey Stimson was a pleasant surprise after learning that after making an appointment, the rep left on a test drive and would not be able to make the appointment we set. I was very disappointed because AutoNation is not in my neighborhood. After several minutes the manager assigned Mr. Stimson to me and it was a pleasant experience thereafter.
Mr. Stimson was very pleasant and helpful. I recommend Mr. Stimson to prospective buyers.
Terrible experience - Chevyman
Terrible experience. My wife found this tahoe online thursday while i was out of town. I call yesterday to setup an appointment for today to come see it. This morning we notice the price all the sudden increased over 3000 from what it was. I call the salesman i spoke with and leave a voicemail. No call back. Call again close to when i was getting off and another vm with no return. Call the sales department 3 times and no answer. Call the service department and they come find the same sales man i spoke to and he tells me he was waiting to ask the managers about the price change but would stand by it if i had a picture. Which we did but that didnt matter. Made the trip after work tahoe checks out, wife is on the way to trade in car and make the deal. I get put with a different sales person which was very nice but all that was for was for the managers to hide behind her. They tell her we arent budging on the new high price. Go in the back and claim they were in a meeting because they were to coward to talk to us. Made the drive up from southern maryland to buy this tahoe and here I am just getting home with no tahoe.
Poor customer service - Hertirchchevyripoff
I purchased a used 2010 f150 lariat 4x4 in February of 2017, the dealership said this was a awesome truck everything was inspected top to bottom, ok awesome I bought the truck now 14k miles later I'm broken down on the side of the road, and of course my warranty is gone. So i called the dealership and told them, They told to kick rocks! Your warranty is gone so we can't do nothing for you, they told me they can recommend someone, and they laughed, so I have made 3 payments on the truck and have many more to come and this what I get! I will never ever recommend this dealership to No One I will tell them to stay clear of these people they will get you for your money and you will be dead to them, they don't care, you sell crap You get crap results. xxxx you hertirch chevy of Easton, maryland, poor service! keep doing the work ripping people off! This dealership doesn't deserve a half a star nor should it be a outlined star. You deserve nothing , the only reason you got star was so I could submit this, it wouldn't allow to submit if I didn't give a star for the service, this dealership doesn't deserve a star!
Body Shop - BlckdoutGMC
Steve and Tim always do exceptional work and are a pleasure to work with! Their work always comes out looking better than expected. High recommend these guys at Jeff Barnes Collision!
J P Chevrolet