New Car Purchase - Newride808
Shaun Little worked tirelessly to make sure I was happy and when it was all said and done I drove away happy. . It was a good experience
Top Reviewed Specialists At This Dealership
Great Dealership to deal with - Rick
Preston Straub, my Sales Consultant, was a pleasure to deal with. He was straight forward in coming to an agreed upon price and terms. I highly recommend purchasing a vehicle through him.
Great experience everytime, this is our 4th purchase w/them - pmiller
We have purchased 4 new vehicles from Win Kelly over the years. Other family members have also had great experiences with them too. Win Kelly treats you right! Our salesman was excellent, and found the vehicle I wanted in the color I wanted too. The finance guy was very helpful, and the sales manager was too. Highly recommend this dealership.
Customer Care Sales Consultant
Customer Care Representative
No pressure - TomC
I decided to shop for a new vehicle with JP Chevrolet because of the fact that they are a small , local dealership with a long history in this town. I did not feel pressured at all while working with Barry, the sales specialist. He knows these vehicles and assured me that I'd be happy with my purchase, since after all I was going from a Toyota to a Chevrolet. That's quite a move for me! I went with a new Colorado which had a lot of reasons to like! I should note that that there was not a lot of haggling, and the price I received for my vehicle in trade-in was right on with Kelly Blue Book. I'll note too that they have an excellent service department. A few days after getting the truck home, the battery died. I jump started to get to work and called JP. Within 30 minutes they stopped by work and picked up my truck, replaced the bad battery and brought the truck back to me. No problems ever since. It was also a pleasure meeting the owner of JP, a really fine gentleman with some good stories to tell. Small, local, part of Aberdeen. JP Chevrolet was well worth being my dealer of choice! Tom Conroy
Sales and Leasing Professional
Smooth Sailing - Pbutterfly
I walked in just to look around. I drove away in a brand new truck. This was the 1st time I purchased a new vehicle and my 1st truck. In the beginning I was nervous and excited Mr. Webb and Mr. Wicks made it soo easy and stress and hassle free. I had my 10 years old son with me and we were in and out before he got bored. I would definitely recommend them and I will go to them in the future. Excellent customer service !!!!
Used Car Sale - johnson
Smooth and easy. Jim Holmwood. did a great job of getting us in the car of our choice. Met all of our expectations in a salesman and dealership. Thanks . . .
Bob Bell has made a 180 degree turn since my last rating. - ScubaSteveG67
If you read my previous reviews you'll see I'm not afraid to blast a dealer when it is due.
In January 2018 I was again in the market for a new truck but still a little hesitant to go back to Bob Bell but not because of the sales department, it was the dreaded service department. I, again place my trust in Joe Evans and again he didn't disappoint. Joe is now a sales manager so he introduced me to salesperson Jason Davis. As I usually do, I arrived at the dealership already knowing what I wanted and what I was going to pay. Within a few hours I was driving my new 2018 Colorado Z71 4X4 midnight edition. But the story doesn't end there.
Six months have past and I was fearing taking the love of my life (my midnight edition) to the service department after my previous experience in 2015. My neighbor who is a GM retiree told me to see Service Rep Yvonne Huhn. I did make the appointment and as described, Yvonne was courteous, professional, energetic and most important to me, KNOWLEDGED in what she was doing and talking about. I know I had a few wear and tear issues after six months of owning my truck and some may need to be paid for by my out-of-pocket. I dropped it off and a free shuttle took me home. Hours later Yvonne called and said that it was a toss up that some of the items should have been paid for by me including tire balancing but out of courtesy the service department would fix it for nothing. If you read my old review and I encourage you to, you'll see I dealt with a team of service associates that truly didn't give a crap about Bob Bell and especially their customers. When I first arrived I immediately noticed a fresh new service facility and most importantly, a new team of caring employees. When I returned to retrieve my truck I again was met by Yvonne who was so friendly but waisted no time telling me what my truck needed and that Bob Bell was absorbing any cost to thank me for buying my new Colorado from them and trusting their service department again.
I can't stress enough how glad I am that Bob Bell fixed those issues and finally took out its old trash.
Jason Davis was awesome
Yvonne Huhn was awesome
Highly Recomended - MG1957
Superior customer service, and competitively priced cars. Sales staff are extremely knowledgeable, and do not pressure you to purchase. Most pleasurable and fast vehicle car purchase I've experienced in my 50 years of buying cars. Highly recommended.
New purchase and check engine light on 2 days later - R.L.WEST-JACKSON
purchased my vehicle on Saturday and the check engine light came on on monday. I was very nervous bc I had just purchased my vehicle. I called and they transferred me directly to the service manager. He told me to come in the next morning even though I didn't have an appt to take care of the issue asap. I was checked in by a very friendly lady. Im sorry i dont remebet her name or specific title. The problem was fixed and the tech explained the issue and how it was affecting my vehicle. All the staff was very helpful, friendly and efficient.
Easy Buy - Craig89
I have been researching a new vehicle purchase for the past 3 months. I had narrowed my search to the type of vehicle and options I was looking for, but had not decided when I wanted to buy. Stopped at Adams Chevrolet to pickup some parts for my wife's car. While there, I walked in to ask about any Silverado LT's they had available. Justin Grzybowski stepped up and showed me some vehicles. He was well informed, listened to my questions, and was not pushy. He ran some numbers for me, then told me to let me know. The numbers were good(THEY STACKED UP WELL AGAINST ANY OTHER OFFERS FROM OTHER DEALERSHIPS, AND ADVERTISEMENTS), and Adams Chevrolet is a local trusted dealership. The decision was easy, and so was the process of making the purchase. This is the third vehicle I have purchased from Adams, and again I am impressed. Friendly, Professional, and efficient, they have it all. I HIGHLY recommend Adams Chevrolet, and Justin Grzybowski, to anyone in the market for a new vehicle.
Rude salesman / features of the car was not explain - James S Hannah
1- Terrance Cox - Was very rude to my wife a few times.
2- Terrance Cox - Started telling us about the features of the car when his cell phone rang. He exits the car and he never continued
3- A good salesman call the customer AFTER the sale to see if everything is satisfactory.WE NEVER HEARD FROM HIM AGAIN
4-However, your car maintenance depart was EXCELLENT in customer care and satisfaction.
They destroyed my truck - Shawn
New 80k dollar truck they destroyed at the service department. Changed my oil then it leaked out while driving on Highway with dump trailer on back. Multiple attempts to fix over heating, couple of times to fix recalls.there's kids new to the mechanic field working on your vehicle.Go there at your own risk
Worked with me - Dale108
They were so nice and worked with me to get 2 new vehicles. Everyone from the sales man to finance manger to the sales manager help make my experience the best
For the second time they blew a deal with me,never again - Bizzybakid
Ok so this is my second time going to this dealership to buy a car.The car I wanted cost $7,345 I was going to trade in my camaro that I still owe $12,343 but they was going to buy my car for $10k and said I would be upside down and I said ok I have $3,000 I can put down that would of taking care of the upside down problem and mind you my credit score is 750.So how in the xxxx you blow a deal like that lol I could of put down $5k...….. but no the manager wanted to put me in a car that cost $17k now why would I want to put myself in more dept lol crazy... and I heard him to the salesmen phillip " so what if he walk out " loud and clear ……on the good side my score only went down 2 points ……...never in life would I ever go back and Never will recommend anyone.....
Mr. Ransey Stimson was very knowledgeable and professional, - tink
Mr. Ransey Stimson was a pleasant surprise after learning that after making an appointment, the rep left on a test drive and would not be able to make the appointment we set. I was very disappointed because AutoNation is not in my neighborhood. After several minutes the manager assigned Mr. Stimson to me and it was a pleasant experience thereafter.
Mr. Stimson was very pleasant and helpful. I recommend Mr. Stimson to prospective buyers.
Poor customer service - Hertirchchevyripoff
I purchased a used 2010 f150 lariat 4x4 in February of 2017, the dealership said this was a awesome truck everything was inspected top to bottom, ok awesome I bought the truck now 14k miles later I'm broken down on the side of the road, and of course my warranty is gone. So i called the dealership and told them, They told to kick rocks! Your warranty is gone so we can't do nothing for you, they told me they can recommend someone, and they laughed, so I have made 3 payments on the truck and have many more to come and this what I get! I will never ever recommend this dealership to No One I will tell them to stay clear of these people they will get you for your money and you will be dead to them, they don't care, you sell crap You get crap results. xxxx you hertirch chevy of Easton, maryland, poor service! keep doing the work ripping people off! This dealership doesn't deserve a half a star nor should it be a outlined star. You deserve nothing , the only reason you got star was so I could submit this, it wouldn't allow to submit if I didn't give a star for the service, this dealership doesn't deserve a star!
Body Shop - BlckdoutGMC
Steve and Tim always do exceptional work and are a pleasure to work with! Their work always comes out looking better than expected. High recommend these guys at Jeff Barnes Collision!
Koons White Marsh Chevrolet