Great service and a stress-free process - vcr1220
Jeremy went far beyong expectations to help me get the car I wanted at a price I could afford. The team was professional and made the provess simple and fun.
Top Reviewed Specialists At This Dealership
Easy and fast - tkindiansfan
I went to this dealership for service on my 2018 JKU Wrangler, because I saw on dealer rater that it was highly recommended. Scott my service advisor did not disappointed with his outstanding customer service and the extremely helpful staff. I will definitely continue to take my Jeep here for service for now on, even though it is about 40 minutes away.
Sales & Leasing Consultant
Brand new Wrangler with Curtis - Tdl
Went in not thinking I’d buy a car and ended up leaving with a brand new 2018 wrangler! Couldn’t have asked for a more personable and friendly dealer. Thank you Curtis!
Very professional and very helpful - STACEYWHITE1969
My experience with Thompson Dodge was very professional. I purchased all my vehicles from their dealership and was totally satisfied from customer service to sales.
2018 Dodge Charger Daytona Purchase - Kellin
A-1 customer service, top notch quality vehicles. Jason in finance will go to work to get you where you need to be for your monthly payment and get you the best deal. I shopped it, Mussleman’s blew Tate out of the water. Go see Saad for your new vehicle, he’ll get you get you done along with their friendly staff. I’ll refer anyone to this dealer and plan on purchasing my next vehicle with them.
Highly Recomended - MG1957
Superior customer service, and competitively priced cars. Sales staff are extremely knowledgeable, and do not pressure you to purchase. Most pleasurable and fast vehicle car purchase I've experienced in my 50 years of buying cars. Highly recommended.
Great Service - Jeepgirl
My experience was with Ourisman in Clarksville was great. The person who serviced my Jeep was very knowledgeable and the person who checked me out gave me a coupon book.
Just an overall excellent dealership that really cares! - 2012Shadow
We purchase new Jeeps every 3-4 years. We've been dealing with Thompson since 2005. Recently I decided to order an extra set of floor mats for my 2018 Jeep Rubicon Recon that I purchased in late December. I spoke to Joe Pearce in parts and they were special ordered for my. Chrysler. Jeep Customer service had said they are not available, but Joe found them! This really shows the personal care one expects and receives from Thompson. Many thanks to Joe. John and Sandy
Great service - Lovechild
Great service very fast in getting the car.nice people. Very prompt service easy to talk to the people. Would highly recommend the dealer ship Thanks for everything
Very honest and upfront. - cwilson
Dealing with Lauren in the internet department, she was fast to respond to emails, got the information that I requested and I felt was 100% upfront and honest. I would highly recommend this dealership to anyone looking for a Dodge/Jeep/Chrysler or a used car. Small Hometown dealership with no politics. Check them out.
Very, very pleased with my experience - stefgray
My husband and I stopped by one evening to look at a 2018 Durango. We came back the following evening to make the deal. We were very impressed with everyone involved and ended up driving the truck home! From our salesman to the sales manager to the finance manager, we were quite happy. Love the truck and will definitely go back to Tate for future purchases.
Hard Working people trying to do what they can, - ajdeange
Looking for a Tradesman in NJ I had no luck. I was in a trade that was impossible to trade except for when I spoke with Carl Granville there. They worked with me for close to 1 month , keeping me in mind for something that can be done. After 1 visit to the dealership meeting Kim the Finance person and working with the management team they made it happen.
I got a kool truck with no hassles or games. Good people that never mislead me during this venture.
Hats off to the guys at Jones! - made my trip from S. NJ well worth my trip.
Thanks again to Carl , Kim and the management team!
Fan to life,
outstanding service - Bayley LLD
Everything was on time and completed in a very professional manner. This is my third visit scheduled and one of several for car wash and air adjustment to stop warning low tire signal. Always the same high level of service.
Best Dealership Experience Ever - Champions1
I've bought over 15 cars in my life time, this by far was the best experience i have ever had with any dealership. Everyone from Rodney Mattison (Internet Sales Rep) to John Barbo (Sales Rep) were immaculate and professional and made my wife and i feel like family. Anytime the owner walks over to introduce himself, that speaks volumes about the company. I have yet to encounter another dealership that seems to put customers above making a dollar.
Fluff on top and incompetent from Top to Bottom - dix6767
Spent 100k in a week on 2 trucks. Trouble from the start, second vehicle delivered in horrible condition, took it back and cleaned it again but obviously didn’t lift the lift gate. I was told they didn’t want to use a cleaner on it so they didn’t mess up the paint, I took a wet cloth and it came right off. List goes on and on, the straw that broke the back for us, our trade-ins were not paid off in time and I had to shell out $500 to get those loans closed, dragged me along for over a week and could honestly careless. Suddenly the fault is mine, and they honestly could careless (notice a pattern). As I told everyone at Cook, I am not a complainer but they sure make it easier to become one. Never Again, I have two beautiful vehicles and would be just fine getting my old one’s back then go through that again. A lot of fluff on the surface but upper management is garbage! I have documentation and messages to back all of my statements.
Bumper to bumper warranty not honored - Nomorejeepjunk2018
Took jeep in for warranty work, 28k miles, 2016 grand Cherokee. Loud squeeling brake noise. Tried to charge for diagnosis, didn't fix vehicle, wanted to charge for warranty work while not replacing 1 part, never called corporate for guidance, when picked up vehicle after wasting time, inside vehicle seat was filthy, fuzz and dirt on seat, no floor protectors. Am now dealing with corporate on this ripoff dealership, next move magnuson moss, and consumer affairs division. Absolute clown club.
Thompson Chrysler Dodge Jeep Ram of Baltimore
Heritage Chrysler Dodge Jeep Ram Parkville
Heritage Chrysler Dodge Jeep Ram Owings Mills