Awesome experience from the first phone call! - AJordan1217
Keith Cook and the entire staff were nothing but exceptional from the moment we first spoke on the phone! After months of searching on lots, and on-line, I came across Adams of Maryland and liked what I saw. I called Keith and felt comfortable enough to drive an hour and a half to get the Jeep I wanted! Great service and lots to choose from! Great job again - Highly recommend them.
Top Reviewed Specialists At This Dealership
Could not have asked for a better experience, thanks to Fred - RebeccaC
After finding out my car was a total loss last week from an accident that occurred in March, I was very stressed and had little time to find a new car. Fred Leavitt made this process much easier for me. Fred was absolutely amazing; kind, patient, informative, and helped me each step of the way of purchasing my new Jeep. He listened to my wants/needs, spent hours searching through the inventory, and made sure it was just right. Bob and Jason were also incredibly helpful, friendly, and informative! I could not be happier with my purchase and overall experience at Heritage Chrysler Jeep Dodge Ram in Parkville and I will be back soon to go through the process again for my boyfriend!
Easy and honest - Jeepguy13
John Ferraiuolo and the Heritage team were easy to deal with, honest, and focused on what I wanted, not just selling a car. Thanks John!
Sales & Leasing Consultant
Brand new Wrangler with Curtis - Tdl
Went in not thinking I’d buy a car and ended up leaving with a brand new 2018 wrangler! Couldn’t have asked for a more personable and friendly dealer. Thank you Curtis!
Great short and sweet - lorieoeo
I needed a car quick for a trip that we was planning the next day I left from work at 530 arrived at dealership around 630 I was driving home in a new ,car around 730 great quick service
Thanks for all you do
For me to do a survey say a lot I hate survey's
Amazing!! - Kmahert5
Nathan was top notch from start to finish - guided me thru and made the new car buying experience both painless and fun. Highly recommend Nathan !
Chrysler Jeep Internet Sales
Sales Associate and Product Specialist
Great Service - Jeepgirl
My experience was with Ourisman in Clarksville was great. The person who serviced my Jeep was very knowledgeable and the person who checked me out gave me a coupon book.
Just an overall excellent dealership that really cares! - 2012Shadow
We purchase new Jeeps every 3-4 years. We've been dealing with Thompson since 2005. Recently I decided to order an extra set of floor mats for my 2018 Jeep Rubicon Recon that I purchased in late December. I spoke to Joe Pearce in parts and they were special ordered for my. Chrysler. Jeep Customer service had said they are not available, but Joe found them! This really shows the personal care one expects and receives from Thompson. Many thanks to Joe. John and Sandy
Great service - Lovechild
Great service very fast in getting the car.nice people. Very prompt service easy to talk to the people. Would highly recommend the dealer ship Thanks for everything
Very honest and upfront. - cwilson
Dealing with Lauren in the internet department, she was fast to respond to emails, got the information that I requested and I felt was 100% upfront and honest. I would highly recommend this dealership to anyone looking for a Dodge/Jeep/Chrysler or a used car. Small Hometown dealership with no politics. Check them out.
Very, very pleased with my experience - stefgray
My husband and I stopped by one evening to look at a 2018 Durango. We came back the following evening to make the deal. We were very impressed with everyone involved and ended up driving the truck home! From our salesman to the sales manager to the finance manager, we were quite happy. Love the truck and will definitely go back to Tate for future purchases.
Hard Working people trying to do what they can, - ajdeange
Looking for a Tradesman in NJ I had no luck. I was in a trade that was impossible to trade except for when I spoke with Carl Granville there. They worked with me for close to 1 month , keeping me in mind for something that can be done. After 1 visit to the dealership meeting Kim the Finance person and working with the management team they made it happen.
I got a kool truck with no hassles or games. Good people that never mislead me during this venture.
Hats off to the guys at Jones! - made my trip from S. NJ well worth my trip.
Thanks again to Carl , Kim and the management team!
Fan to life,
outstanding service - Bayley LLD
Everything was on time and completed in a very professional manner. This is my third visit scheduled and one of several for car wash and air adjustment to stop warning low tire signal. Always the same high level of service.
Best Dealership Experience Ever - Champions1
I've bought over 15 cars in my life time, this by far was the best experience i have ever had with any dealership. Everyone from Rodney Mattison (Internet Sales Rep) to John Barbo (Sales Rep) were immaculate and professional and made my wife and i feel like family. Anytime the owner walks over to introduce himself, that speaks volumes about the company. I have yet to encounter another dealership that seems to put customers above making a dollar.
Bumper to bumper warranty not honored - Nomorejeepjunk2018
Took jeep in for warranty work, 28k miles, 2016 grand Cherokee. Loud squeeling brake noise. Tried to charge for diagnosis, didn't fix vehicle, wanted to charge for warranty work while not replacing 1 part, never called corporate for guidance, when picked up vehicle after wasting time, inside vehicle seat was filthy, fuzz and dirt on seat, no floor protectors. Am now dealing with corporate on this ripoff dealership, next move magnuson moss, and consumer affairs division. Absolute clown club.
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