Community Event - Adams Jeep Jam 2018 - LemonDrop Jimmy
I live almost 100 miles from Adams in Aberdeen but own several Jeeps and enjoy being part of the Jeep Community they serve. For several years, as a member of the Chesapeake Jeep Club, Wicked Jeeps, and Infidel Jeeps I have watched while my friends have bought Jeeps from Adams and raved about the services and exceptional support Adams gives to their customers and the community in general. I currently have a 2008 Commander, a 2014 Liberty and a 1992 Jeep Wrangler. I drive the Wrangler to this event last Saturday. I was amazed as I understood from my friends there, that Adams moved their inventory from the lot to an adjacent location (and it looked like they had a huge inventory) so that the Jeep Clubs could have ample parking, display areas, a obstacle course and take advantage of some valuable on-site knowledge and suggestions from the Adams Support, Service and Sales staff who were there on their day off to help with this event. When employees take that much pride in supporting their own organization, that speaks loudly to the they type of business Adams is. I spoke to John Loucks in person (I had previously only chatted with him through social media) and found why so many people enjoy his expertise in the Service area. I look forward to seeing you again next year. I will bring along a few hundred of my Jeep Friends!
Top Reviewed Specialists At This Dealership
Smooth running and professional. - Jeepgirl
The staff at Heritage were friendly and professional. Things were completed in an expedient manner. To me the greeting sets the tone for the sale. Brian Perry greeted me with an eagerness to help.
Robert is The Man!!! - Kyra5
There are not enough words...BUT Robert understands how important it is to possess GREAT CUSTOMER SERVICE SKILLS! He always has a smile and a kind word.
Sales & Leasing Consultant
Friendly, knowledgeable and easy to work with. - kkruse
Great car purchase experience. I worked with Rob Richardson, who was friendly, knowledgeable and listened to what I I had to say. Great "hometown" feeling, no pressure. Will definitely recommend to my friends. Thank you!
Service left with a smile - Okimat122
Gabe was a really good and honest Salesman. He had a "keep it real" approach and wasnt pushy. This was a breathe of fresh air. If I said I couldn't afford he was like I totally understand, he even put himself in my shoes and was supportive with my decision. Some of these seasoned salesman can learn from him.
Great car buying experience. Justin King is a rock star! - Trent2413
Had a great experience. Justin King was very accommodating. Brenda made the second part of the process fantastic.
Don’t agree with what we paid and what the vehicle was listed for. Do not agree with New managements disclaimer adding thousands of dollars into price. Almost bait and switch situation. Other than that. Justin and Brenda were awesome!
Sales Associate and Product Specialist
Reliable - bobblizzard
Never worry about taking car for service. They do not pressure for add one or in-needed service. They are fair, courteous and on time.
General Sales Manager
Great people - Trackhawk crazy 1
Well. I have been in several dealerships in the past few years and nowhere have they been as nice and friendly. I live 1 1/2 hrs away from them and I still want to go there for service, everyone there seems to be GREAT people
Sales and Leasing Consultant
Internet Sales Manager
Pleased with the service - LennyT76
I was pleased with the service and would recommend this service center. Hard working people who care about your needs and your vehicle. This place is a must.
There's a "new" car in our driveway!! - Just4us3
Barnett was just awesome from "hello, welcome...." to "enjoy YOUR new car!" Made to fell at home with what WE wanted & needed for our family....not what he wanted to sell off the lot!! I'm using a cane & Barnett made it so easy for me! Waljed at MY pace & not the "rush-run of other sales people!! He showed us many items on the 2 cars we looked at. Need a new or used vehicle? Go see Barnett & YOU'LL be happy too! Greg was our finance guy & worked hard for us to get our mini van!
Very honest and upfront. - cwilson
Dealing with Lauren in the internet department, she was fast to respond to emails, got the information that I requested and I felt was 100% upfront and honest. I would highly recommend this dealership to anyone looking for a Dodge/Jeep/Chrysler or a used car. Small Hometown dealership with no politics. Check them out.
stop in for a price on a new Ram 2500 - Ramguy
Stopped in to get a price on new 2500 she ( Jay ) would not give me a price unless I was buy today . Cant we shop? Will Larry or Danny Jones buy with out know the price ?
outstanding service - Bayley LLD
Everything was on time and completed in a very professional manner. This is my third visit scheduled and one of several for car wash and air adjustment to stop warning low tire signal. Always the same high level of service.
Professionally Direct and To The Point - ifp123
1. I knew What I wanted, and what after market parts I wanted.
2. Andrea priced it out, $8000. less than a shady competitor.
3. Andrea sent me the invoice (She returns emails quickly)
4. I bought the Wrangler 3 days later.
5. Case closed
Can't rate Service Dept., as I haven't had work done yet; I wonder why is appears to be 50/50 from other reviews(?)
Excellent service - Bunny11
My agent was very nice,got me a great deal and made it a great experience.I would definitely refer them to anyone I know.
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