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superb - mdghmd
Always friendly, couteous, prompt with excellent results, Thx so much, I have been a loyal customer for 30 years and will continue to buy Volvos
Top Reviewed Specialists At This Dealership
Used car purchase made easy - vander
I searched the internet for cars and landed on Koons Volvo and found two cars of interest. I called to see if the cars were still available and talked with Rich Shinnick who I later meet that same day and test drove both cars. Rich did a great job with assistance and the next day with Blair the sale manager we put a deal together. I then met with Zach Zacerous the finance manager and he did awesome job the rest of the deal. It would be worth it to check these guys out.
Unprofessional Service Dept - NINSAR
Service Manager "Dave" quoted a total price of $380 then charged me $584 without explanation. He started out communicating very well, that is until he stole my money. I've called over and over again to no avail. Left voice mails, emails, sent mail by USPS and still have not heard back from "Dave". I'm now having to dispute the extra charges with my credit card company since no one from Bill Kidds has been able to explain them. Do yourself a favor, steer clear of Bill Kidds!
The employees in this dealership are completely... - truegolfer
The employees in this dealership are completely unprofessional.. I was about to purchase a car from them but decided to go elsewhere when they began playing haggle games. The salesman would quote me one price- then the manager would qoute me another. I couldn't get a straight answer from anyone. The managers were rude and the obese finance guy (john) was a crook. I ended up buying my s80 from annapolis volvo. What a diference!! A beutiful showroom full of friendly employees who were there to help me-not to scam me. I purchased the same car for much less, and with a much better finance rate. I would recomend anyone interested in a volvo to purchase thiers at annapolis volvo- they appreciated my business. I would have rated Village Volvo all zeros, but 1s where the lowest rating available.
Volvo Cars Annapolis
Assistant Service Manager
Leasing & Sales
Leasing & Sales; Overseas Delivery Specialist