Very easy. - N. Amaral
Knowledgable employees go a long way. Brian sat me down and went through the options of multiple vehicals available. turns out what i was looking for was right on site. Still wrapped in plastic. The best fathers day present I could've baught myself lol. He went through all the electronics, onstar, infotainment setup. Even setup the bluetooth on my phone for me. And the financing with Rich was a breeze. I left completely satisfied. I'd definitely buy from him again. Thanks Brian for a pleasant experience.
Top Reviewed Specialists At This Dealership
Great buying experience! - Bgentile
Kyle made the purchase of our new Sierra 1500 SLT a breeze. Would highly recommend this dealership for its no nonsense approach to selling vehicles. Check them out!!
Lease buy out - Katemac91
Neal made this process easy breezy! An overall great experience. I would recommend Neal and Marty’s dealership to any of my friends and family!
If you're going to buy a vehicle, buy it from Battle GMC - Lavoieindustries
I've been to many dealerships to check out Vehicles price-wise vehicle wise.... and quite frankly you can't beat the great Vehicles here at battles GMC.., and a great salesman Bob Holmes
Use Chris Adams!! - MikeParkLembu
I've worked with salespeople at a variety of dealerships. I've bought Lexus, BMW, Honda, more. Chris Adams is by far the most professional salesperson I've run into so far. He helped me close out on a 2017 Terrain Denali. I actually never even knew much about GMC except that they make trucks. Happened to be driving by on the way to a Jeep dealership to shop for the Grand Cherokee Limited, and thought I might as well do my due diligence and check out GMC since they had some good looking SUV's outside. Chris Adams happened to be the salesperson at the door, and I told him I was just exploring. He was the opposite of the hard sell, and more like a high-end concierge at a 5-star hotel. I work in Cambridge, and have done most of my car buying in Boston and Watertown, so it was completely random stopping up here in Lowell. So glad I did! Chris Adams basically asked me what I was interested in, asked interesting questions to try to figure out my goals, and only showed me cars that I might be interested in. When test driving, he also let me drive wherever I wanted with absolutely zero pressure to hurry back to the dealership. It really let me relax and try the car out. Then when we got back, he asked a few more questions to figure out how I felt--no pressure at all, he really was genuine in trying to understand my goals. I left the dealership thinking I'd end up in a Grand Cherokee, but after trying the Cherokee out and feeling the quality and comfort was a level below that of the Terrain, I waited a couple days before contacting Chris again. Not a single phone call from the dealer, which is what I'd requested, since I find phone calls and voicemails tiresome. We started the process over email, and Chris was super responsive and detailed.
A 10 out of 10 experience, I would get another GMC when it's time to get another car if Chris is still around just to deal with him.
Great Experience - Steve
I purchased a truck from Tom Abbott, he was great. I am a contractor so getting to the dealership is tough. I sent a few dealers requests for prices, Tom was the only one to call me back in a timely manner, one dealer actually called me back a week later when I was at dealership taking delivery. Tom had the truck and paperwork all lined after doing everything through phone and email. I met with Joel in finance to finalize the deal, he was also nice and very professional. Overall great experience. Go see Tom!
Great experience! - DJ2420
I purchased a used vehicle from Swanson a few weeks back. Great experience. Andrew Dill was professional, honest and knowledgeable. He was also great at returning my calls and keeping me informed throughout the process. Would definitely recommend giving Andrew a call!
Vendetti Motors Great value No nonsense - Anna Mendes-O'Leary
I just purchased a new 2016 Buick Encore. We had the time and we were not in a rush to buy so we visited many dealerships in our area including other competitors like Ford,Toyota, Honda to check out their inventory and what value they had to offer. WE chose Vendetti Motors for their honesty, no games, no nonsense prcing, no pressure, and best value for the money. I would highly reccommend Vendetti Motors.
Best car buying expeirience of my life! - Don Pierce
Although I did not purchase a vehicle at this dealership due to my own error, I feel compelled to express my gratitude regarding Robert Cappelletti. While I was undecided as to what my wife and I were interested in purchasing, I had been on a hunt for a few months and happened to pass by Lance Buick GMC one particular Sunday and it happened to be after hours. We pulled over to just look at a vehicle. After about 10 minutes, Robert came up to us and introduced himself and offered us his card and stated that if there was any thing he could do for us, just contact him. He was on his way home and was simply trying to help us. He was very pleasant to talk to and not pushy at all and let us be. Long story short, I came back to Robert that following Monday, and he spent quite a bit of time with us trying to find something that fit my needs. Ultimately, I passed on the vehicles due to physical needs. Robert was again, very professional and no push at all. He was again, very pleasant to deal with, and I expressed my gratitude to him for the way he conducted business. Pretty much all the other dealerships I have been to in the last 30 years are like sharks and trying to hold you hostage, NOT HERE! I eventually came back again for a vehicle I was sure I could purchase. Robert did not have what I wanted in stock, but he was able to find one and advised me he could get it. He spent a lot of time arranging that for me and all this time, he never hounded me or kept calling my house etc. He contacted me only when he had info I was expecting from him. My wife and I went to the dealership to finalize everything and was absolutely the most pleasant experience in my life when it comes to purchasing a new vehicle. There has always been stress, tension and even some arguing during the process. Not this time! I was so comfortable, I had to convince myself that all was ok,, I was waiting for the pounce! It did not come. I stopped the process when we realized I made a financial calculation that was incorrect, and it effected my ability to make the purchase. I was stunned and disappointed, and embarrassed. When we realized I could not proceed, Robert and his manager spent some time with me to go over potential options, but I was over my head. At no time did either of them pressure me or make me feel bad for my error. When I am ready to commit, I know where I’m going, and who to see. Best car buying experience in my life! Hands down.
Thank you Lance GMC!
Leased new work truck. - Daily Maintenance
We needed a new truck at work to replace the 2008 Silverado that was worn out. I solicited prices from 3 dealerships to determine the best value for what we needed in a truck. Banks came in with the lowest overall lease price for a new 2017 1/2 ton 4X4 pickup truck. The vehicle was in stock and ready to go in 3 days even with the addition of the spray in bed liner. The process of leasing this vehicle was quick and easy.
Excellent tart to finish - HappyCustomers
Michael Davey listened to what we wanted and provided the information we needed (and a vehicle we fell in love with) in a professional and sincere manner. He was easy to work with, and made buying a car from Mastria a pleasure. The entire feeling at the dealership was positive and friendly. We are already return customers, and the good vibes continue!
2016 GMC Terrain - Mathew1978
Wonderful extremely helpful great pricing. Jack was my salesperson great at explaining all the bells and whistles that came with the car. Even offered to come to Maine and pick me up so I could have the car. Everyone I dealt with from the first steps onto the lot to the signing of the papers made it an easy and helpful experience. My son is even considering purchasing his next Yukon XL from the same dealership. Would highly recommend them.
New Purchase - StephieD
I give this dealer five star because of excellent services. I recently purchased a used vehicle and my experience was impeccable. Christiano is my sales guy and what an amazing person. He’s not your usual salesman looking to meet his quota. His goal is ultimate customer satisfaction. He is very informative from the start of process to the very end. He went out of his way to make sure the vehicle was delivered around my busy hectic schedule. I’m not new to the buying car business, but when I tell you these guys are amazing and personable, they truly are. They make sure you leave with doubts or regrets. You almost want to look forward to the next big purchase. I have been with this dealer for almost four years. My first lease experience was phenomenal. The car was definitely what I expected. It’s the next best thing to a luxury vehicle. Can’t say enough. They really do their job in getting you into the best deal around. There’s no BS about them. They name goes with you!
Try them out! You won’t regret! A++.
Best place to buy a vehicle in M.A. - Rgeorgio80@gmail.com
I absolutely love this dealership! It's my 3rd vehicle with them and I've been treated like a queen ! Joe Simon and Adrain Reyes are my go to guys. I highly recommend them for 5 star customer service! Joe you truly are an exceptional businessman that I have the upmost respect for. Adrain took his time to go through every bell and whistle in my new truck. I will only buy from Diamond! Thank you Joe and Adrain!
Overall experience was good but I have to go back - Acadia 123
The team at Deluca usually does a good job - we’ve had our Acadia for 10 years and 170,000 miles and have serviced our vehicle exclusively at Deluca for the last 9 Years. Generally we’ve been very happy with the service. The car isn’t as reliable as a Honda or a Toyota but service experience generally is good to very good. This last visit I brought the car in for a issue that I unfortunately need to return for which is difficult given my work schedule. I’m sure they will address issue to satisfaction - they always do. Just inconvenient this time.
Looking for bigger vehicle - Matthew Parker
Dan curboy and Doug Freeman helped us out so much getting into our bigger vehicle for our growing family. I would recommend patriot buick gmc to everyone for there next buying experience.
GMC review - Carguy123
This the first time coming here for my vehicles maintenance the staff and quality of maintenance was great I will be returning back here for further maintenance on my vehicle.
Bait & Switch - Dan mac
Went in once and discussed a truck with the salesman. Then had multiple conversations and emails regarding the truck and price. Finally agreed to price over email only to get in there and be told the same truck that we discussed was going to cost me $4,500 more. It wasn’t a case of the truck being sold, it was the same stock number. I showed the sales manager the email that stated the price I was told by their salesman and I was told it was a miscommunication on their part. An honorable dealership would still honor the price, NOT PRIME. I wouldn’t even waste your time inquiring on a price because they will say whatever you want to hear and then not give it to you.
Run away and buy elsewhere - angry customer
This dealership by far is the worst I have ever dealt with. I leased a vehicle and went to buy it out. They said "you have to come in for the paperwork" I've never heard of that before. I went in for the "inspection" and they wouldn't provide me the paperwork. They lied to me about how I had to finance with them after I was already approved at my bank. They sat down and lied straight to my face. I would never buy a vehicle here again and I strongly recommend that no one buy a vehicle from them.
If you put an inspection sticker on...do the inspection!!! - wildflower
If you put an inspection sticker on...do the inspection!!!
Great Service, unexpected surprise - foodie42
I was really surprised at the excellent attention that was demonstrated by Rob Wayburn & Andrew. I wanted a preowned car within a certain price range. My first experience was with Robert several months prior, unfortunately I was unable to find anything at the dealership. Robert took my information and promised to notify me if anything comes in. At this point I was use to this being the last time I'll ever hear from a sales person. Pre-owned cars are a hit or miss issue as it is. To my great surprise, Robert called several months later with a potential car that will meet what I was looking for. SEVERAL MONTHS ! Rob, was attentive and kind, I actually ended up purchasing not the car Rob called about ( it did meet my needs ), but, a slightly more expensive car. I couldn't be more please with my experience as well as the car. I was treated very fairly & respectively. I has some minor issues that I wanted repaired or replaced. I went to Rob, he walked me to the service department & introduced me to Rich in the service department to make sure I knew who to go to. Rich was also friendly & very patient as I tried to explain my issues. Not a problem well take care of it. Even though this is not a GM product, I will continue to have my car serviced at this dealership. I just can't tell you how great my experience has been with Cape GM, Rob should be commended for his outstanding customer service skills, thus , making this dealership stand out more than others I have experience.
great place - the watcher
I bought a Buick Rendezvous from Long. On the whole,... - oppyusa
I bought a Buick Rendezvous from Long. On the whole, the price was fine. The Finance guy was a real ass. I nearly walked out. He was pissed that I got an Warranty Direct extend warranty. The service bay is clean. To the point that I am not sure anyone works there. The service people are not all that sharp. For almost a year there was an issue with the speed sensor. They replaced everything but the speed sensor. Finally, they planned to tear apart the transmisson. I got in a fight with the service manager. They finally check the speed sensor. They wiring harness on the sensor had cracked apart.
I just went to them for body work. They sent me to Brigham and Gill. They wanted $1700. They actual repair was done at Muzi for $700.
Long is no better or worse then the rest. The service people are not that sharp. I would buy another car from them but service it elsewhere.
Best Hummer dealer I have had the please to do bussiness... - TV
Best Hummer dealer I have had the please to do bussiness with
I am a loyal GM Driver yet I take my vehicles for service... - ffemtp14
I am a loyal GM Driver yet I take my vehicles for service (other than warranty stuff) to this Buick dealertship due to the excellence of their service department. Greg's oustanding knowledge of vehicles and his professional approach to customers, along with the workmanship of the mechanics, makes me feel satisfied and I never get the feeling I have been cheated, which is the reason I return time and time again and also refer this service department to my friends.
Key Buick GMC of Somersworth