Good Experience - mvsousa1968
I had a great experience with this dealership.I’d stongly recomend them to my friends.
The team work very well, and the place is nice and clean.
Thks Justine for your help and follow up.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sales and Leasing Consultant
5th Land Rover from them in 5 years - Jonathan Caffrey
I have Leased 5 Land Rovers from them in 5 years. Not because I had to, the vehicles were terrific. They just made it so easy and affordable. They appreciate my loyalty and I appreciate them. Highly recommend.
2008 Range Rover Service - wsv99
This is our third Land Rover dealership we have used across the country. They have, by far, the most honest, friendly and professional service department. i had a lot of work done and it was completed perfectly and in a timely manner. Janet was awesome and took good care of me. I would highly recommend Bedford Land Rover for your service needs!
Rusty Johnsen is the only name you need to know! - AB
Over the years, I have purchased 5 vehicles from Rusty Johnsen at Land Rover Peabody. He is the consummate “Sales Guide and Advisor” and not just a salesman. He is a professional who is very knowledgeable about Land Rovers and Jaguars, their performance parameters, and their available options. His level of customer care and his drive to achieve the customer's complete satisfaction, no matter what the issue, are second to none. There is never any pressure and the process gets even more pleasurable every time. He makes the car buying process enjoyable, which is what it should be. He cares so much about his customers that on a few occasions has even driven to our home to deliver a vehicle and an item that we left behind at the dealership. To me he’s the gold standard and the measuring stick for what an auto sales guide should be. I have purchased other vehicles form Audi, Mercedes and BMW dealerships, but the experience I have had with Rusty has never been matched, which is why I keep going back to him and the rest of the professionals at Land Rover Peabody and in doing so, I pass up on two other Land Rover dealerships closer to my home!!! That alone tells the whole story.
Trying to book service with a loaner car is the worse. - LAN
Everytime I book a service it is a hassle to get a loaner car. Recently I booked a month ahead, and was told that there are no loaners available, and to wait for a call during the day for when one is returned. If the loaner does not become available, I have to cancel my next day appointment due to the fact that I need a car. This has become frustrating, and is going to force my business somewhere else. It is unacceptable that after a month of my booking that I am told on the day of, that a car may not become available. Everything else about the dealership has been acceptable.
Terrible service center - rover2016
Would not warranty a corroded window regulator on a less than one year old vehicle. Blamed the detail shop meanwhile they advertise these vehicles climbing up and down mountains and running through rivers.