New Car Purchase - Roseann
I purchased a new Q3 and love the automobile! Dean Turner helped me through the search and selection process - Dean is extremely professional, kind, very patient, and explained everything to me, probably twice. Dean is such a nice person, and Audi is very fortunate to have him in their company. He goes out of his way to show you features on the car, and accommodates anything you may ask him. I'm getting used to my new Q3 and it is wonderful! When I trade this auto, I certainly will come to Dean Turner and Audi Hoffman Estates again. This is my second purchase at Audi Hoffman Estates and with Dean Turner. If there were a Ten Star rating for Dean, he deserves all of them !
Top Reviewed Specialists At This Dealership
Audi Brand Specialist
Great Service - 91brandi
Tim was helpful like always! scheduling was easy and on time. I received a clean loaner. My car was received great service and return clean was the inside and out.
hard negotiations,but excelent results - Wally
I had great experience with salesman Lucas Saliba.He was very informative and knowledgeble.He answered on all questions and was very helpful.Really nice guy and very professional.He was very patient and spent a plenty of time with me and my wife to help and find the best car for us.Thank you Lucas.
Top Notch Customer Service - Quality123
Mitch was a great resource who was responsive and knowledgeable throughout our sales process. He went above and beyond to work on our schedule and answer all of our questions. It is everything you could ask for in a car buying experience.
Q5 Purchase Made Easy - New Customer
If you are looking for a new Audi we were very please with the Audi Exchange and our sales person Ed Ogorzaly. He was very thorough and knowledgable about the cars. We would highly recommend him. It was our first time buying from the Audi Exchange.
great experience - great experience
I enjoyed the fact that no sale person harassed or pressure me into purchasing a vehicle from the dealership and was impressed with how knowledgeable my sale person was of the operation of the vehicles.
Blacklisted - Jkr1293
Gave a bad review one time for shady service practices. Went in to trade my car in and they tried to underpay me for my trade in and over charge for the car I was looking at. No negotiation or anything. Didn’t attempt to sell the car so I went to another VW dealer in Chicago and got the same car for 3k less and got almost 2k more for my trade in. Don’t waste your time or energy. They lost 2 sales by their actions.
Good so far - Emma-Audi
We are a loyal Lexus family (currently own 3 of their top models, 5 overall), but I decided to venture into an Audi A8.
Kevin (my Service Advisor) has been nothing but phenomenal in keeping me informed of progress, and makes no decision without checking with me. Note that I did not even purchase the vehicle from their dealership.
Understandably, Audi is an expensive make to own and operate, but I have had very good experience through Kevin handling my vehicle.
Fletcher Jones Audi
Audi Hoffman Estates