Great customer service - L.Mills
Ted was awesome in getting what I needed done and keeping me updated on how long it would take. I felt good that i wasn’t forgotten about as i waited. The guys also did a great job washing my car and mats. It was a welcomed non stressful experience.
Top Reviewed Specialists At This Dealership
Audi Brand Specialist
Great Experience All Around - Dr_Ephriam
I had the pleasure of working with Melinda, who is a wonderful sales associate. She asked me all the right questions to make sure that I got the car that I wanted within my budget. When it came time to negotiate the price, I left feeling like I got a good deal. I’d happily recommend Fletcher Jones Audi (and Melinda) to all of my peers.
hard negotiations,but excelent results - Wally
I had great experience with salesman Lucas Saliba.He was very informative and knowledgeble.He answered on all questions and was very helpful.Really nice guy and very professional.He was very patient and spent a plenty of time with me and my wife to help and find the best car for us.Thank you Lucas.
Mitch Massaro - N.J.T.
I accompanied my daughter as she shopped for an Audi. Admittedly, there wasn’t much I could help with as, up to this point, I didn’t know much about Audi’s. We actually went in after seeing a vehicle she was interested in on the internet. We were really so fortunate to have Mitch as our dealer rep. He was very patient, explained everything we needed to know, and everything worked out great. Highly recommended.
Great Experience - Out of State Transaction - Comp10
Alex at Audi Exchange has been fantastic to deal with. This was my second vehicle purchase from him and would highly recommend Audi Exchange and Alex in particular. I purchased from out of state and they made the transaction seamless and transparent. They will remain my first choice for purchasing Audi vehicles or high end used vehicles.
great experience - great experience
I enjoyed the fact that no sale person harassed or pressure me into purchasing a vehicle from the dealership and was impressed with how knowledgeable my sale person was of the operation of the vehicles.
Blacklisted - Jkr1293
Gave a bad review one time for shady service practices. Went in to trade my car in and they tried to underpay me for my trade in and over charge for the car I was looking at. No negotiation or anything. Didn’t attempt to sell the car so I went to another VW dealer in Chicago and got the same car for 3k less and got almost 2k more for my trade in. Don’t waste your time or energy. They lost 2 sales by their actions.
Good so far - Emma-Audi
We are a loyal Lexus family (currently own 3 of their top models, 5 overall), but I decided to venture into an Audi A8.
Kevin (my Service Advisor) has been nothing but phenomenal in keeping me informed of progress, and makes no decision without checking with me. Note that I did not even purchase the vehicle from their dealership.
Understandably, Audi is an expensive make to own and operate, but I have had very good experience through Kevin handling my vehicle.
Audi Hoffman Estates
Fletcher Jones Audi