Wonderful, Painless Car Buying Experience! - Lauren and Bob
We bought our first BMW from Rolly, he was ourstanding, so patient and helpful! I highly recommend buying a car from Knauz, ask for Rolly!
Top Reviewed Specialists At This Dealership
Excellent Service and attention to detail - bricebaxter
Victor was very helpful and made my experience truly amazing. He made the process quick and seamless with his professional expertise. He helped my dream to own the car I’ve wanted for years come true and I’m very thankful for his excellent service. I would recommend this dealership to anyone and specifically Victor as the man to help them!
Absolutely amazing - CPD23
Buying a car is never easy but Adrian made the entire process seamless! I highly recommend Fields BMW, Adrian and Jim and the Genius staff! Thank you all very much.
Excellent experience! - Ampearce
We recently purchased a 2018 Mazda CX-5 at the Crystal Lake Mazda/ BMW dealership. Everyone was wonderful to work with from our client advisor, Bob Miller, to Rob Jacobus from the service department, the sales manager, and finance manager. They made the process quick, easy, and seamless. We felt that they actually had our best interest at heart and immediately followed up with each interaction we had with them. They were also extremely helpful in explaining the features of the vehicle and even offered an extended review of the features. We are thrilled to be able to continue our relationship with this dealership and would highly recommend them to anyone!
New BMW, Mazda and Used Vehicle Sales
BMW Corporate Account Manager
An Amazing Team - MimiR7
G.M. Dan B has an amazing sales team!!!...…..Michelle C. is wonderful, kind, friendly and helpful. Fabian B, sales mgr, will go out of his way to find you just the right vehicle...Heather is helpful..I had the best car buying experience with this team!!
Customer service customized for the customers - Stallworth.Cece
Laurel BMW service dept - Friendly atmosphere, thorough & helpful. My experience with Tony has made me reconsider purchasing a 4th BMW. Tony is one of the best in his field. Trust me all dealerships are not the same. Logo doesn’t mean a thing. Thank you Tony Scanlon!
Great Service Department Experience - startrekfan
My service advisor, Fred, was friendly and very helpful with answering my questions and ensuring that the process went smoothly from start to finish. Picking my car up was also a breeze thanks to the highly efficient porters and cashiers. Of course, the most important part was that the technician who worked on my car got the job done perfectly and sooner than expected. A first rate experience across the board!
Great experience - PB
I had a great experience with the team I was working with: Bill Earnest (sales), Rob Trax (manager), and Nic Cortellini (product genius). They were all fantastic. The whole process was extremely efficient. No back and forth, and no details were missed.
Highly un recommend - i don not my name
Extremely rude dealer. Have no patience to explain things or asking questions. I have many friends also want to purchase BMW, but this dealer would be the last one I will suggest. Never go to Orland BMW.
First oil Change - PCave
I’ll had purchased my first BMW earlier this year and had my first experience with the service center for an oil change. You was met by my rep, Nick, and he had was very friendly and let me know everything that I needed to know. He kept me informed through the process. It was a great experience and confirmed for me that I made the right choice by leasing a BMW.
Perfect - Mihalt123
Very good, clean and very fast service. Very recommended for other customers. They repair my car and right now car run and drive like i bought.
Customer satisfaction at its worst - Rj
I wanted to buy a CPO and approached this dealership to go see a few models . The customer consultant was not a bit helpful. He was rude and was hesitant to even give us a test drive. I was shocked to see someone at a BMW dealership expecting customers to buy and finalize a car before driving it.
DONT GO BUY A CAR HERE.
His attitude made me pick another dealership to buy my car.
Midwest Motors of Lake Zurich, IL -- Thank you! - srichiii
I want to thank you and Phil Cassata for the great service at Midwest Motors! From the moment I arrived at O’Hare from Washington DC, your limousine was waiting for me within five minutes of my call, as promised.
After my flight and short drive to the dealership, I appreciated the expeditious paper work, with no surprises as your office had already provided me advance copies of everything I was going to sign, and, what to bring along with me; very professional.
And although I had done my research on your dealership and saw the video, I was surprise with the large inventory of high-end vehicles. So although I was there for the 2015 BMW 535 for my wife, I saw the next car that I want, the Audi S8!
More importantly, my wife is very pleased with her new car with the detailing of the interior and exterior immaculate.
BMW of Barrington
BMW Client Advisor
BMW Client Adviser
BMW Pre-Owned Sales Manager