Answers Questions - Helene Ruth Schulze
I worked with Eliot, and he was very patient, answering all of our questions. He was appropriately persistent: not too many calls or emails, just enough so we knew he hadn't forgotten about us. He even agreed to let us come back with a comparative rate we found online.
Right car, big discount, painless purchase and delivery - rsp5820
I needed a Buick Enclave to tow behind my motorhome next month. Had to be a 2017 because the adapters for towing 2018's won't be available from the towbar companies for some months. I am willing to pay for new cars because I drive them a long time and keep them maintained, and I don't want to take a chance on somebody else's problem used car. I was fussy about features and wanted a hard-to-find color combo. They found the exact car and bid a price more than $9,000 off MSRP. SOLD. Everyone was knowledgeable about the products, professional, and friendly. Everything went smoothly. Totally opposite the experience at popular foreign car dealers where they don't know the product (or pretend they don't), are unprofessional (even unethical) and rude.
EXECELLENT CAR SALESMEN and a young cutie ladies! - bredd4u
Ryan was great, we laughed and made a lot of jokes, but we got the deal done. I told him what I wanted, he made it happen, to the 10th power! Way more than I expected, walking in and all in 2 hours or less!!!Minus me having NO CAR MATS, I am a very happy camper!
Great job, and I will send lots of people your way! Manny (super cool) Go Bears and White Sox and Kevin was very helpful as well, thanks guys...I'm riding very very cool!
Top Reviewed Specialists At This Dealership
Amazing! - leend6978
This place is amazing! The staff is always friendly, This is the second car I have purchased from here. I shopped around and couldn't find a better deal. When having your car serviced, it's always done in a timely manner.
Good Dealer - rlucchetti
The car buying experience was very easy and comfortable. Salesman was knowledgeable and helpful.
I would go there again. It was an enjoyable process of getting a new car.
No pressure— just working to help you - Pais
They solved my problem with a lease and went out of their way to find me a car. Could not be happier. Tom and Zaya were great to work with.
Outstanding Dealership - Terry Weaver
I found a vehicle that I liked on line located at this dealership. I went to the dealership and talked to Lou Matthews. Before going on a test drive Lou and I agreed on a price. We went on a test drive, the car drove great and I bought it. So I left work at 9:30 am and was back in the office with my new car at 11:30 am! Being 60, I've bought my fair share of cars, and usually it is a 6 hour adventure and like pulling teeth. This was by far the most seamless and hassle free transaction I have ever experienced from a dealer. While I was finalizing the deal the porters moved everything from my trade in to the new car and washed it. All of this in 2 hours! There was no "hard sell" of additional services or warrantee, they explained what was offered, but absolutely no pressure to buy. Really a great experience.
awesome listening skills - Michelle Chavers
Tom and Jesus were great listeners and took great care I everything I needed. I couldn't be happier with the service and commitment to customer satisfaction they they provided.
Easy to work with. - TBNoon
Tom is the best! He delivered the new vehicle to our house and even took our trade-in back to the dealership which was very convenient. The whole process was very smooth. He did a great job explaining everything and it was a much better experience than the other dealerships we went to.
Amazing - Wendyfred24
This is our 7th car bought from Arnie Bauer. Traded in a SRX for 2017 XT5. Love both Cars. Friendly Dealership, recommend to anyone buying. Thank you
Sales & Leasing Consultant
Nothing but praise, from start to finish ! - Jason Hopper
It is very simple. The most positive car-buying experience in years. Everyone that I dealt with were polite, honest, and amenable. I got just what I wanted for the price that I wanted, with no hassle. Everyone involved made certain that I left their dealership far more pleased than when I arrived.
Treated me like family - Bruce Smith
He gave me respect ,offered me drinks and to test drive different trucks,told me alot about the trucks, real nice man looks like winner.
Lynn & Tom are good local dealers - Ty Webb
Have bought a few vehicle from this dealership and would highly recommend them to others in the area looking for a new or used vehicle. They can also locate vehicles for you and get you a good used vehicle if you like. Small town values and good honest dealers.
Go to Kentland and see Emerson Sondgerath Chevy/Buick.....
Customer for life - tammy1019
Having been in the automobile business for 20+ years, I understand how quickly a deaerlship can lose a customer with a bad experience or how they can earn a customer for life with a good experience. This can be a service experience or a car buying experience. I am happy to say, I had a wonderfile experience. When I took my Hyundai to this dealership for service work, I could not have been happier with the outcome. Work that I had previously had done at another repair facility was still giving me trouble (after bringing it back 3 different times). So, I took my car to Fox Valley Buick since it is so close to my house. Not only was the work completed when promised, but it was done for quite a bit less money than I had paid for the same repairs prior. Mark, the service director, was wonderful. He went above and beyond to make sure that my car was fixed properly and was ready when promised. I will now bring my other 3 vehicles to this dealership for all my service needs. You have earned a customer for life.
Great Experience - A. Kaye
Lombardi Chevy is a local dealership and when I was looking for a used car, I knew right where to go. I had a number in mind and knew what I could afford monthly and I ended up purchasing a 2007 Buick lacrosse and my payment ended up being lower than I had anticipated. By the time I got to the dealership all my paperwork was done and ready to go and all I had to do was sign and drive. It was simple, easy and hassle-free thanks to my salesman Jim. I have since come back for service on my vehicle and am very pleased with Ed the service manager who actually puts forth the effort to address every question or concern. I will only come to Lombardi Chevy. I support small business' and my community.
A Dealshership That Surpasses The Rest - jwjohnnybgoode
I visited a number of dealerships before being fortunate enough to acquaint myself with Paul Sur. I experienced the highest integrity and professionalism that could ever be anticipated at a car dealership. The team, including, but not limited to Charles Burns and Bob Windland, were honest, helpful, considerate, and thorough. I am so grateful. You can rest assured, that if you are searching for an automobile dealership in Northwest Indiana that will surpass all others, and leave you a very satisfied customer, look no further than Paul Sur in Valparaiso.
Bait and Switch - joed123
I NEVER HAD AN EXPERIENCE LIKE I HAD AT MIKE HAGGERTY BUICK GMC .THEY ARE NOT HONEST WITH YOU AND WHEN YOU GET INTO THE BACK ROOM TO SIGN A DEAL YOU THOUGHT YOU MADE IT ALL CHANGES IN THERE. BAIT AND SWITCH,I`M GETTING FINANCED BY AAA FOR 1.9% . OH, AND MY CREDIT SCORE WAS 896 AND THEY HAD ME AT 5.99% FOR 72 MONTHS.I WILL TELL EVERYONE I KNOW ABOUT HAGGERTY AND HOW UNION GUYS ARE TREATED AND VETERANS.
The overall experience as usual.. Was Great! - HappyGrandma
My husband and I have bought our cars at Reichert in Woodstock for about 15 years.
The team at Reichert got us into a great vehicle.
We appreciate all of the help and patience !
Great - Jon
My 2012 LaCrosse lost a water pump and most of the fluid leaked out. Anne was quick and efficient giving me a price and getting a mechanic on the job. It was repaired later that day. I have purchased four cars from Harbor. It is my local dealer and I will not drive all over Indiana and Michigan when I need service. Especially when this last event required a tow truck in order to get the repair.
Great buying experience @ Haggerty Buick Villa Park - D&M
Our salesman Tim was excellent to do business with. He made arrangements on his day off to set up a test drive for me and then later allowed us to take a longer drive which helped us with our decision to buy a Buick. Very fair trade in allowance given for our car. Tim and Tony worked out a good price on our new Buick. We felt no pressure at the Haggerty dealership and we really like that they are very convenient to our home. Also would like to thank Bill G for his input during my test drive.
Great Service - snowqueen
Very helpful at taking care of my questions and promptly diagnosing my vehicle. Thrilled with my experience. Everyone was so friendly, even the other customers in the lounge.
Does not stand behind their product - Leighann1645
Very dissapointes. This Wasn't our first time at Dralle but the vehicle we purchased last week from them definitely was our last. The car needs repairs that cost as much as we paid and they don't care
Fantastic Personal Helpful People. Great Experience - HappyCustomer
Harbor Buick GMC in Portage is fantastic! My wife and I leased her 2nd Buick Encore the other day. They are absolutely awesome. Always buy from Harbor!
Above and beyond - Maria Catezone
The Service Manager, Mike the mechanic and their team went above and beyond taking care of my car. My car was burning oil, an obvious concern, but thanks to the great staff at Rizza Cadillac Buick GMC, my car was back in great condition after just three days. Rizza even provided me with a great loaner car while my car was being repaired. I highly recommend Rizza Cadillac Buick GMC.
This is a place to find your next car. - Sylvia Schneider
I can not say enough about the people at this dealership.... we were not mobbed as soon as we walked onto the lot... we took the time to look around before we decided to go inside...we were greeted by a young lady who called for a salesman to help us. We met Ray, and from there our adventure began. If i ever had to purchase another car, I would go back to this man in a heartbeat. He was fun, made the process very easy, and a real pleasure to work with.
From the men who bring you your car, to the young lady who walked us through the use of our new vehicle , to the finance department , we were met with smiles and a feeling of welcome.
This dealership has a top notch staff... kudos to you Ettleson Cadillac-Buick-GMC, Inc.!!!!
Great dealership - Susan K Sullivan
Harvard GMC is a great dealership. All their personnel are very courteous and they treat their customers with respect. I highly recommend this dealership to family and friends.
I chose to drive to Harvard to purchase my Buick Encore rather than go to the dealership in my home town of Rockford.
Best Selection of Luxury & Exotic Cars; Great Service - dinok2
I love my car from Lucky Motors. I was very fortunate to be able to work with Roman. His technical expertise and sales style enticed me to buy. Many dealers sell cars that they don't have any knowledge about but that was not the case with Roman. He took me through all the ins and outs of the car before and after the sale. He was very trustworthy and really knew his stuff. He also worked above and beyond to make my sale happen. Thanks!
EXCELLENT - Bruce Buick
Every time I bring one of our vehicles in for service it's a Great experience. All of the Service Personnel know me by name. I observe how they are with the other customers and it's ALWAYS with the utmost respect and courtesy. They go out of their to make each visit a very positive experience.
Horrible Service Department - Scott G
What defines a good or bad car dealer?
Here is what defines Woody Buick -
Unresolved - 3 visits and 20 days at the dealer and the car is still not fixed!
Rude - What their service writers are to you when you bring your car back with the same problem.
Progress Updates – Not at Woody Buick! I would only get a call several days later letting me know the car was ready to be picked up.
Troubleshoot & Repair - Found the sensor with the problem and replaced it twice but it did not correct the problem. Instead of troubleshooting further to see if another module or an electrical problem could be causing the sensor to malfunction. They just gave the car back to me.
God – What Buick tech support thinks when they tell the service department “This is a normal operating condition” and all work stops on your car!
Qualified – Clearly their techs who worked on my car are not qualified. Found some extra screws in my cup holder that the tech forgot to put back in. Luckily I knew where the screws went and was able to reassemble the panel correctly. They are even unable to put the car back together correctly.
Customer Satisfaction – On a scale of 1 to 10, I give them a 1. Why a 1 and not a 0? They did give me a loaner….
Negative - My entire experience with Woody Buick has been nothing but negative. This has to be the most unprofessional dealer I have ever dealt with. If you want to avoid the headache and stress I have been put through. DO NOT TAKE YOUR CAR TO WOODY BUICK!!
Acknowledging Jonathan Moscovitch - Excellent Customer Serv! - lawrence
We wish to acknowledge Jonathan Moscovitch for his excellent customer service!
When you become a customer of Jonathan's it starts from the moment he shakes your hand and never ends. He makes sure to take care of you as a customer just like a family member and a friend. This relationship continues and is strengthened throughout the years!
Jonathan reviews with you as the customer all your options giving you insightful advice as to what is worth the money while considering all options available per vehicle.
After purchase, Jonathan's personal care does not end there. He remains available to help and assist at all times - and not just for the big things - but even for the little details that make a customer say to themselves - this was a smart decision to buy from Grossiner and specifically from Jonathan Moscovitch!
We wish to acknowledge Jonathan Moscovitich for his excellent and professional customer service that he provides to us and all his customers!
General Sales Manager
Sullivan Buick GMC
Arnie Bauer Buick GMC Cadillac
Rogers Auto Group