New owner - DLOwen
Great place to buy used or new vehicles. Salesman are well informed on what they are selling.Noah Posthumus is and outstanding salemen.thank you Taylor Dodge of Bourbonnais for your dedication in serving this community.
Top Reviewed Specialists At This Dealership
Bought a new Ram and they were awesome - Charlotte Hess
Dennis W Roak Sr. Did an awesome job helping us buy our new truck. He went through all of the options showing us how to set it up.
Sales & Leasing
Highly recommend! - jj7586
Nick was extremely helpful and Bettenhausen made me feel like I knew I was buying from the right dealership. Super accommodating and easy to work with. Thanks nick!
Senior Sales Manager
Happy customer! - Karen
Adrian took care of me from start to finish. He literally opened the door for me when I walked into the building! This is a return visit for me to this dealership, the car they sold me 9 years ago performed well beyond my expectations. My salesman, Adrian, spent hours with me helping me choose the right Jeep for my needs and budget. Adrian has a great personality, and carefully explained to me everything I needed to understand - from the financing to the Jeep's spare tire. I would recommend him to someone buying their first car or for anyone else - he made it easy. Everyone at the dealership that I encountered was knowledgeable and friendly.
Chrysler Jeep Dodge Sales
Friendly and professional - Karim31
Nice doing business with Robert and Mark. The whole purchase experience was enjoyable even while being accompanied by a 2 years old boy. The whole team was friendly and made us feel welcomed. I really appreciate there help.
Professional Sales Associate
Sales & Leasing Consultant
Had a blast - Dylan3488
Hayden was one of the most professional sales people I ever worked with. This was my first experience purchasing a vehicle from a dealership and they made it easy and fun. I would definitely recommend Hayden as your sales rep!
Great staff! Very knowledgeable and professional - Katy3230
I walked into Jack Phelan Jeep Friday around 8 pm. Even though it was late Tino Guzman and Sebastian Nowak did not hesitate to answer all of the questions that I had. They were very patient with me and were able to give me the information that I needed to make the best purchase for myself. The process was stress free and I was able to walk away a very happy customer. I would recommend purchasing a vehicle from this dealership to anyone.
Please go visit them - acker76
Tracy was very professional and friendly at same time. Also extremely helpful. Not only with our vehicle purchase but also with other topics. I would like to tell BoBB Jeep and Chrysler thank you for having Tracy as part of their team. Be cool and stay safe guys !!!!!
Customer service - Laurenann17
Ashley was great in helping me find the car of my dreams. She helped me to explore all of my options and was genuinely concerned that I was happy with my choice. She is an awesome asset to your team.
Senior Sales Specialist
product specialist/ Fleet
Chris Acker goes above and beyond - Jen in Oswego
Highly satisfied with my experience purchasing my Jeep Wrangler from Liberty. Chris Acker is a phenomenal sales associate. I found the Jeep I wanted in Jeep's inventory and it was "in transit" to Liberty and I knew it was the only one of its kind within a 100-mile radius. It had everything I wanted (and then some). If I didn't get this one, it was either go with my second choice, or order a 2019 and wait. Chris knew this, and he could have taken advantage of that situation and gouged me. But he was open and honest and from our initial phone conversation, I knew he would offer me a great deal. By the way, I live over an hour from Libertyville. So I was taking a risk going all that way for a bad experience. Chris assured me the Jeep I had my eyes on was definitely available and we briefly negotiated by phone. I was already comfortable with him and hadn't met him yet. Once I arrived the next day, he went above and beyond. Offered me very up-front pricing, a fair deal on my trade, and even though the Jeep had not yet arrived from the truck yet, he kept me in the loop and texted me right when the truck pulled in the next day. I picked it up this morning and it is beyond perfect. The finance manager was great as well. I am so happy with my Jeep and would recommend Liberty and Chris Acker!
New Car Sales
New And Pre-owned Specialist
Very pleasant - Ann's dragon
Best buying experience I have ever had. Jason and JP made it a great time both spent alot of time going over everything with us
third purchase here - rob5580
3rd purchase here. Theo was very professional and easy to deal with. I will be returning for future purchases. Pricing was fair and they were dealing to deal to get the sale.
Quick, courteous, and respectful treatment and service. - ROBB96
I have purchased two vehicles from this dealer. Five years later neither of the vehicles have needed any service or repair other than regular and expected wear-and-tear service, such as brakes, oil changes, radiator flushes and other annual services. Although one vehicle, Dodge Ram 1500 Laramie, has received service for several recall items, it has not needed ANY other unexpected repairs. Also, when dealing with the service/parts departments, service was very professional, but yet approached on a personal level. They are respectful and do whatever possible to assist you and get the job done in a timely manor.
Awesome experience - Michellefoster
Adam Muhammad is the best salesman I've ever encountered He has a great personality, and people skills, very patient and funny ,knows his craft and gets the deal done ,I would reccomend Adam to anyone I know looking for a vehicle, the entire dealership is awesome had a wonderful experience ,Thank you
Outstanding customer service - Tigalou
This gentleman Christian was very helpful and genuine. He did not treat me like a credit card, he was more focused on meeting my needs.
Great experience ease and professional - cfvp
From the beginning thru to conclusion my experience was not stressful but pleasant and assuring and I made a good decision not only with my purchase but with employees involved especially Brad
Internet Sales Manager
Great experience, awesome salesman, wonderful vehicle! - Jeff F
I went into South Oak Dodge, John Buchanan was a great person to deal with very friendly and informative. Best car buying experience I've ever had! I had a great selection, the car I wanted was right on the lot... They worked with me on my credit... I drove out with a brand new Dodge Journey and I feel great when I pulled out! They treat you like family there, they are not pushy they're there to help! I will definitely be sending friends 2 South Oak! Thanks John, you're the best!
Bob Williams at Dupage Dodge - meema7
Bob worked with us perfectly. He made the process easy to go thru I highly recommend him. He was efficient, knowledgeable and went above with assisting us to get the best deal. The dealership was clean, friendly and easy to get to.
Sales - Lightbrite1016
The friendliness environment was something I’ve never experienced. They made sure I left with the car I wanted at a price I can afford.
Amazing experience!!! - Kchrist9494
If you are looking for a Jeep, look no further than the Jeep in St. Charles! My fiancé and I looked around at a couple Jeep dealerships in the area and none compared to this one. The atmosphere and staff were exceptional from the moment we walked in! Haley is beyond knowledgable about the Jeep product and is very helpful! Both Haley and Sam were easy to work with and truly cared about our wants and needs and we are so grateful for that! We are so happy with our Jeep Grand Cherokee Altitude purchase and couldn't have done it without the amazing staff here! Thank you so much for such a wonderful experience and we look forward to doing business with you in the future!
Business Development Manager
Sales and Leasing
interesting - yolandap
At first I thought it were going to be great, than the man promise things that didn't happen, I wanted my old car back but they refuse to help get it home, Then the service people were nice after I came up there. I needed a oil change I call them first but they were full and didn't know when, I took it down the street and had some p0roblem they did help out for I can arrived at work on time. That were a great thing they done. I just hope they would keep their promise to people. I did received a brand new car and I enjoy it. thank you.
Recall notice - jlojmj
Felt like I was treated fair with dignity and respect Chris kept me appraised on how my vehicle was coming he was very understanding praise for Chris and his team
Fantastic great experience - Tyler0618
Fantastic people to work with everyone there is super. Everyone there were willing to help us and answer any questions we asked. Such a friendly and hospitable staff. Would definitely be willing to make the 2 hour drive to work with them again!
Wickstrom Auto Group - Impressive for the 3rd Time! - Religious Man
Kudos to Tony DiPaulo, and the entire Wickstrom team for again exceeding my expectations with my used car purchase. This is the 3rs time I've used them and repeat business is the reward I give them for making my dream caelr purchases such a pleasure! I highly recommend this dealership and especially Tony DiPaulo to any new or used car shoppers. This team made my purchase hassle free and I breezed right into my dream car, again! It never ceases to amaze me how they are head and shoulders above the competition, never diassapoint, never miss a beat and I wouldn't dream of using another dealership.
Great service - Samano6
Found the truck I was looking for on internet and when contacted the dealer the internet relations manager was very helpful, the best experience was when visited the dealer every one was so helpful especially Eric. Will definitely recommend this dealer to all family and friends.
Awesome Chrysler, Dodge, Ram and Jeep Dealer!!! - ZacharyMatuscin
Eric and Gordon were awesome! I cannot recommend this dealer enough. Came home from my deployment and was helping my parent's locate a new Jeep Wrangler Rubicon, Eric went over and above for our unique situation and Gordon helped make the sales/lease/financing process easy. Reached out to several Jeep dealer's in the area but these guys took the cake for customer service. Make sure you come here first when shopping for a Dodge, Chrysler, Jeep or Ram vehicle you won't be disappointed. Thank you again. A+++
Recall - Kodi
I took my Jeep Cherokee in for the cruise recall and had the oil changed! Fast courteious service, nice clean waiting area with WiFi, just don’t sit too far away from the router.
Outstanding experience again! - David Pagano
Jim "Ski" was super helpful once again and made our car-buying experience painless. We drove all the way from Denver, CO to work with Ski and buy our new Jeep Grand Cherokee. We are thrilled with the service we received and we love our new vehicle. We will absolutely visit Naperville CDJR and Ski for our next vehicle purchase. Thank you for a wonderful experience!
David and Jeny Pagano
Incredibly disappointed - Bad customer service - MatthewEricJones
To say I'm incredibly disappointed & frustrated with this dealership is an understatement. I had set up an appointment last week to bring in my car on Wed, 9/13. The day before my appointment they sent me a text reminder. Well, I walked in for my appointment & the Service Department acted like they had no idea I was coming. I felt brushed off & unimportant from the start.....like no one really wanted to help me. I explained very carefully to Mike in the Service Department there is an electrical issue with my car which causes my locks to start locking & unlocking by itself...shortly thereafter my trunk will open by itself. In fact, I was driving to work on I-88 that morning & it opened up. There is some kind of electrical issue that may have something to do with the remote start. From the moment I sat down with a gentleman who handles used care & I felt like he could have cared less about me or my problem. I explained my issues to him & he immediately trying to pass this problem off on someone else other than Riverfront. I paid for a warranty that should have clearly covered these issues. I took delivery of my Toyota Corolla back in June 2017 & there is only 36,000 miles on it. The Serv Department had a technician look at my car....who knows how long they actually looked at it. The technician says my car needs to be taken into a body shop. I was then called & explained that because of my accident that the only way my trunk can be fixed is by taking it into a body shop. I told him my car has not been in an accident, but he didn't care. He & the technician also brushed off my lock issue. They didn't fix anything & didn't want to take the time to try & see what was really wrong with my car. He had more important things to work on. This is poor customer service. Everyone in the Service Department did an awful job. I had to readjust my schedule & take time off work to make sure that I could bring in my car & have a technician look at it. They didn't do their due diligence. This is terrible customer service & it sounds like Riverfront doesn't want to guarantee their product or services.
Purchase of Dodge Journey - Ken123
Dennis at Bosak did a great job of customer service in helping me with my Dodge Journey. Also i appreciate the great work at bosak when I bring my vehicle In for maintenance
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General Sales Manager