Best First Experience Ever!! - Brittany88
Larry was very friendly. I told him what I wanted along with my budget and he made it happen. Excellent Customer Service! I highly recommend Larry!!
Top Reviewed Specialists At This Dealership
Thanks marco marin - Moises117
When i walked into the dealership i was immediately greeted by Marco who immediately showed me the inventory. He worked with me to negotiate a fair price on a 2012 camry. Great service.
Sales and Lease Professional
Sales & Leasing Consultant
Generous in amenities, good buying experience - bsnyder2004
Brian was very clear, helpful, and respectful. Plenty of time, normal salesmanship but not undue pressure. Once the purchase was made he spent a lot of time getting everything set up in the car- iPhone, Blue drive app/registration, remote start, features in the car, etc. Since some of the technology was new to us, the time was appreciated.
Overall, good experience and a very noticeable effort by the dealership to be a 5 Star dealership which translates down to the sales and post-sales paperwork process.
Looking forward to a long relationship with Gerald Hyundai.
My first new car - Miranda44
I had a great experience even though I was nervous about buying a new car. I love that I didn't feel pressured and Jon listened to what I wanted and what I could afford. I love my Kona crossover style and it's features.
Internet Sales Manager
Sales & Lease Consultant
Great Sales Experience - Mazda Buyer
I had been shopping for several weeks for a specific car, specific year and specific model. I found a great deal at Knauz. They were priced on the low end of competitive. Here is the best part... absolutely no pressure from the sales staff. I worked with Luis Ariaz and he was great. He was knowledgeable and answered all of my questions. Overall, a pleasant experience.
Shopping for my family car - Lana
Goran helped me find my perfect family car here at Napelton Hyundai. I bought a Hyundai Santa Fe and it fits all of our family needs. I love all the features my car has and it’s very spacious for kids. Service was excelent. Goran was friendly and knowleagble about all the features in my car and showed me how they work. I would recommended him to anyone who is shipping for a new car. Jeff at service department was great too.
Wife's family been coming here for years. Bob's the guy - andysaucedo
I recently traded a belly up lease and Bob made it happen without breaking the bank. in and out within a few hours. Bob makes you feel like family and goes above and beyond. I know I found my lifetime car salesman. Definitely will recommend BOB and ETTLESON HYUNDAI to EVERYONE I meet and know when looking for a car. Service department is at point with repairs and no BS about the repairs either.
Great Service with a Smile - gkonie
Listened to the issues with the car and took care of the problem / needs. Everyone was very nice, friendly, and involved. Always great service with a Smile.
Great Experience - Scar80001
Solomon was very nice and helpful.he made the experience something special. He was very delightful.it was a pleasure speaking with him. He is a great salesman.
BEST OF THE BEST-Dealership & Service Dpt. - Jln2018
In my many yrs owning my Hyundai and coming to Wilkins Hyundai and having my vehicles serviced by Wilkins, and the care & attention the svc dept Chris Caccitolo and his staff delivers is nothing short of the BEST OF THE BEST....THANK YOU TOM WILKINS & CHRIS CACCITOLO & STAFF
Great service!!! - E Mck
Glen Hoffman was great with a no haggle price that can't be beat. Also had a great experience with the management here ( Brian Webb).
Sales and Leasing Consultant
Prompt and prompt service - JAPICKERING65
I made an appointment for service and arrived a few minutes early. The service advisor was ready to proceed immediately and informed me of the service to be completed and advised that any additional service would be done only after my approval. He directed me to the lounge and refreshments. Work was completed as scheduled and and promised. Altogether a happy and friendly experience.
Customer Relations Manager-After Market
Great Experience - Algonquin Buyer
A++ Experience with Dan. He followed through on all that he promised and made my experience buying a new car that much easier. Love my new 2018 Kona!
Excellent experience - Kiashops
Came in feeling doubtful because I’m recently discharged from a bankruptcy. I wanted a SONATA and guess what drove out in exactly what I wanted Chad and Niko made this possible for me. I was in and out in about 2 hours I enjoyed the convo with the other salesmen and would strongly suggest Happy Hyundai to anyone looking for a smooth car buying experience!
New Car Manager
Above & Beyond - CM.LEWANDOWSKI15
Dave from Webb Hyundai Highland was so helpful through the process of returning my leased car as well as deciding which car I wanted to lease next. He went above and beyond for me when it came to making the return process easy as well as making sure I got the car I had my heart set on at the best price possible. Dave was friendly, helpful and very professional. I would highly recommend his service!
Great Experience - Mike
Had a great experience with Phil Gomez and Jorge Narroquin buying a 2018 Hyundai Sonata! Both gentlemen were excellent to work with!! Very comfortable situation.
Great buying experience - la103064
Traveled from Michigan to help my daughter's first used car purchase. John did a live Face Time with us before taking the trip to make sure we didn't waste our time. He was very thorough over the live feed even showing all anomalies on the car (light scratches..etc) to ensure no surprises if we decided to take the 280 mile road trip. When we finally saw the car in person, it was what we expected and the car looked like it was a brand new 2017 Hyundai Elantra Limited with 18K miles. Transaction went smooth, no hidden charges and best part was the car was a Certified Pre-Owned which gave me peace of mind due to the 10 year 100,000 mile warranty. My daughter was extremely happy with her purchase and was able to learn a lot from the experience from comparisons with other dealerships who tried to lure her into buying their cars with questionable "fees" being added to the advertised price. Overall great buying experience from AutoNation!
Inventory not on hand - TakenForARide
Make sure you call an hour before you get there to confirm your scheduled appointment on a vehicle is still there. Drove an hour to get there only to be told that my vehicle was already sold since yesterday, yet the sales man didn't tell me that even though we were texting in the morning about directions. Could be a bad sales person or might be their management team policy.
Maintenance and oil change for 2 cars - sherryh
My husband and I brought both of are cars in without an appointment and Gus was so helpful and polite about taking care of us that very day. Gus explained the maintenance needed along with oil changes and everything was taken care of in a very timely matter. Gus also kept us informed of the progress while we were waiting. We have purchased 3 cars from Patrick Hyundai/Schaumburg and our experience with sales (Manny) and service has been exceptional. Thanks for always taking time to talk or be of service.
Disappointed - Jolly
Had windshield replaced at dealership
Needed a new one after it cracked again, had it done at an independent place, come to find out the dealership installed the lowest model windshield in my Ultimate package vehicle.
When I told the manager he asked why didn’t I come back to him to get a new one.
I guess cheating me once wasn’t good enough for them.
Just had a tire rotation, all tires have different air pressure and not by 1lb difference more like 6lb. Never checked air pressure.
The salesman Chris Bradley - Tgray
Just when I had lost hope of getting financed for a vehicle due to my credit history Rogers Auto group came through with victory for me. Chris Bradley my salesman was extremely helpful and super professional in getting me into my 2015 Nissan Versa. The finance manager was great as well giving me a car note I can work with !!
service issues - JEFFREY L CARLSON
hello used this dealership due to issues with selling dealer when car was purchased, the issue is desensitized service personnel, a steering issue is apparent three times sent vehicle to this dealer first time, steering is problematic, so they tightened steering column, when originally brought car there they actually said this year auto has possible component issues in the steering, second time brought back and the tech said put new tires on and have wheel alignment, i acknowledge the tires were bad but this steering issue is still there and felt it wasn't related to an alignment, the tires were replaced and called hyundai corporate this individual very considerate and concerned with our safety and satisfaction she referred specifically to service manager. now they claim nothing is wrong with car and claim it is a design issue with electric steering motor and they never acknowledged to the corporate person we were even there for service.
New car lease - rockyzdog
Had a good experience. I dealt with Pat Cousar, Sales Consultant and Jeff Volkert, Business Mgr. Both were very helpful and courteous. Would recommend Schimmer's to anyone thinking of buying or leasing a vehicle.
Burim! Burim! - lj4343
My fiance and I went to Grossinger Hyundai in Palatine this past Monday to purchase a new vehicle. We met sales consultant Burim and was met with great customer service! He was friendly, knowledgeable, and did not waste our time with a sales man pitch! We knew what we wanted going in, so we worked on a price that was affordable. Burim was more than willing to work hard to get us the best price. After a few hours of processing, paperwork, and a few cups of coffee, we left the dealership with a new car, at an affordable price, and would recommend to anyone looking for a new car!
Disappointed - babygirl682003
I love my car but i part broke off it and i took it in and they said the worrtiy would not pay for it i had the car a week
Rude and disrespectful sales people. new car sale - Ken
Worst dealership to be at. In market for a new car and inquired online with grosinger hyundai. Spoke to a very nice online sales rep who scheduled me in for test drive. Sales manager was very rude and disrespectful and we walked out of there letting them know that we won't be buying a car from them even though they are the closest dealer to me. If their service is this horrible in their sales department, imagine what to expect after sale... Would never go to grossing Hyundai again for anything nor would i recommend them to anyone...
Great Service from Service Department!! - Gunner
Service Advisor was responsive curtious.
Service Technician was knowledgeable and professional. The wait for an oil change was not long about twenty minutes. I would gladly recommend this service department to my friends.
Excellent Experience - Joann
I love Ebony and World Hyundai. They helped to get me out a bad vehicle into a brand new Elantra...:.: I will recommend them to anyone looking for a vehicle
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