Honesty is key - Mpatel11
I had the best car buying experience. Ric Santos was able to find the Lexus 350 exactly like I wanted. He was the most honest person in car sales that I have interacted with. Ric was able to give me the best deal possible. I am very happy with all the friendly staff and welcoming experience. I will definitely buy my next lexus from Bredemann Lexus without a question.
Top Reviewed Specialists At This Dealership
Pre-Owned Sales Consultant
New Vehicle Sales Consultant
Sales was great; Finance needs work - bipolarattorney
The dealership is very impressive - clean, well-lit and modern, with a fantastic refreshment area. Mark Malak was our sales rep and he was fantastic. Honest, fair and a genuine pleasure with whom to work - I will be recommending him to anybody who needs a Lexus in the Western suburbs. We closed our deal in less than an hour. Unfortunately, we must have arrived at the busiest time of the day because we had to wait over two hours to meet with the finance person. Joe Castillo was pleasant, but I was more than a little disappointed that he tried to tag me with an interest rate that was more than 1.5% over market - and was not even going to point it out before having me sign the final contract. When I threatened to walk out and obtain my own private financing, the rate magically dropped 1.4%. Joe did do a good job of explaining the other "finance" options - e.g., extended warranty, prepaid maintenance, gap insurance, etc. and was not overly pushy.
Sales and Leasing
Delivery & Technology Specialist
Satisfying - apzervos
I’ve bought from different dealerships, but from now on I’ll be doing business with Lexus of Merrillville. Johnathon was extremely helpful and patient. I’m really picky about cars, but he helped me find a car that was exactly what I wanted plus more! I would (and already do) recommend Jonathon and Lexus of Merrillville to anybody that doesn’t want to drive off the lot with anything less than they came for. Thanks guys!!
Found the car exactly as I wanted it. - fhondros
Lexus of Orland was great to work with!. Even though they did not have the car exactly as I wanted they found one for me in no time. They sure deliver everything they promise. ! Ownership as well as the salesperson involved were awesome to work with.
Excellent, as always - Pjstasiek
Highly recommend Lexus in Schaumburg for service and all else. Very polite and accommodating. My 2013 RX 350 needed a new battery. I appreciate the prompt & polite service I received
Sales and Leasing Associate
Technology Expert and Delivery Specialist
Exemplary Service from Julie Hill and Gang - JudyL
From the moment I walked in till the moment I drove off with my car I was treated with utmost professionalism and respect. I asked to work with Julie as I read other wonderful reviews on her. She did not disappoint. I had a lot, and I mean a lot of questions. Julie answered them all and when she didn't know an answer she found it out right away. She was very responsive and she stands by her word. She made the whole experience so pleasant. Not only did I leave with a new car, I left with a friend. I feel very confident that I got exactly what I wanted and at a price that is very fair. I also worked with Linda Adomaitis in Finance and Nick Novelli with going over the many details of the car before I drove off. Both he and Linda were fantastic in their dealings with me as well. I look forward to coming back for car washes and service and I know when I do I will still be treated as well as when I purchased the car. Very happy indeed!
Thirteen Is Lucky - Tim From Hinsdale
This was my thirteenth purchase at McGrath Lexus as I am the designated purchaser for immediate and extended family.
Of all the makes, models, and dealerships I have worked with, McGrath is my favorite. Always first class service., a fair deal, and the nicest people to deal with. In particular, Rita Barkstrom, Tom O’Connor, and Paul Tuffner in service are people I would work with over and over again.
My most recent lease was a 2018 RX F-Sport for my wife, The process was professional. They found the car outside Illinois and had it brought in with very few miles. The delivery process with Aldo and Ben was also first class.
All in all, I would go back to McGrath even without the free car washes, coffee, and Saturday donuts!
5000 miles service - Dealer
Everyone was good, but whoever drove car must be eating because my steering was sticky , I had to clean it otherwise I was happy , this is first time I visited this dealership
Best customer service in years! - Urmanovs
We had the best customer service at a dealer's office in years! Charles Raslina made it an absolute to pleasure to work with him. He guided us through the process of choosing a vehicle and buying it very smoothly and with style. Answered all of our questions and facilitated the process as much as he could.
Lexus Of Orland
Lexus of Merrillville
Lexus of Naperville
Sales & Leasing