Outstanding Experience - princess5244
Howard Meron is so exceptional on so many different levels: years of experience, technical knowledge and its application and great disposition.
He is so multi-talented and easy to talk about Lexus and the new technologies.
Mike Shparago was very thorough and expeditious in processing my paperwork. Howard and Mike
worked closely together to present it to me with very little downtime.
Top Reviewed Specialists At This Dealership
Outstanding sales experience - 470diehard
It was a pleasant experience dealing with Glenn Ginter salesperson at McGrath Lexus of Westmont and with Casey Baca as my initial contact over the phone from Quincy, Illinois. Glenn sold the 2003 Lexus LX 470 to me. I came in to the dealership close to the closing time but Glenn patiently went through the test drives of my vehicles of interest, answered all my questions questions about each, and compared the vehicles for an interested customer with limited budget. He even compared the McGrath vehicles to those available in nearby dealerships. He did not pressure me to make decision and, when I did, he respected the prices I was tossing out and worked together with Greg Luzinski, the pre-owned sales manager, towards a mutually acceptable price. We closed the deal an hour after closing time yet Glenn and Greg remained patient with me as a customer. Mike Connery, in charge of financing, stayed late as well to complete the sale. I did not leave the dealership with my purchase until about 2 hours after the 8:00 p.m. closing time of the dealership for a Thursday evening. These people involved in my sale treated me as if I was buying a new Lexus costing in the 80K range. I was amazed by this treatment (based on past experience) but it appears that this dedication and respect for customers is the underlying character of this dealership. This dealership and its people is certainly a star in the Lexus dealer network in the U.S. If the time comes that I need a new or newer Lexus, I know where to go regardless of where I am in the U.S.
Excellent! - AnneF
Sal is an excellent salesman. This is our second Lexus that we've bought from Sal and have been very pleased with his attention to detail, knowledge about the cars and overall great customer service. We highly recommend Sal Lala.
Sales and Leasing
SALES AND LEASING
No pressure car buying experience. - SUVLDY1
Very friendly experience with no sense of pressure from Mustafa. I found a good deal on the dealers website for a 2013 ES350. I felt both the sales and finance team worked together to get to the price I had targeted.
Technology Expert and Delivery Specialist
Great Deal! - Mbrunson9
Once again Chris has done an exceptional job of providing me with a great deal! Thanks Chris! See you in 3 years! I will certainly recommend you to my friends.
Oil change - Mylexus
Did a great job.
Routine visit. Took my car on time.
Staff friendly and helpful.
Happy to do our service with Lexus of Arlington Heights.
These are good guys to know in the car business - jberggre
I bought two vehicles from LOM in the last six months and I am glad to deal with them. I worked with Marc Lovejoy both times and I really enjoy working with Marc. He aims to please and is very professional, knowledgable, and he makes good recommendations. I started with a leased GS350 last year. The new car buying process was easy and the experience was really out of this world outstanding. I heard about the Lexus experience and it really is something special at LOM. If you have not yet experienced it, you are in for a treat!
Car was great but I wanted to downsize and get into a car I could pay off and gain more financial flexibility. I went right back to the LOM to explore options and I am glad I did. They were understanding and stood by ready to help. They have an impressive selection of low mileage, clean used cars and their prices are good. They will do what it takes to get you to where you want to be. They are transparent about pricing and options and their pricing is very competitive and they will do what it takes to make a deal.
It really is a top quality staff.
Exemplary Service from Julie Hill and Gang - JudyL
From the moment I walked in till the moment I drove off with my car I was treated with utmost professionalism and respect. I asked to work with Julie as I read other wonderful reviews on her. She did not disappoint. I had a lot, and I mean a lot of questions. Julie answered them all and when she didn't know an answer she found it out right away. She was very responsive and she stands by her word. She made the whole experience so pleasant. Not only did I leave with a new car, I left with a friend. I feel very confident that I got exactly what I wanted and at a price that is very fair. I also worked with Linda Adomaitis in Finance and Nick Novelli with going over the many details of the car before I drove off. Both he and Linda were fantastic in their dealings with me as well. I look forward to coming back for car washes and service and I know when I do I will still be treated as well as when I purchased the car. Very happy indeed!
Great Experience - Serhii Polynskyi
I was really pleased with my experience at Lexus of Highland Park.Charles Raslina a sales manager at this location helped a lot especially because he speaks russian (847-432-19000. He was able to find exactly what I was looking for in a matter of few days and was able to provide me with a good deal that I couldn't say no to.For those of you looking for a new or used car I recommend to visit this Lexus dealership.
Senior Sales Consultant
McGrath Lexus of Westmont